Smile Hotel Nara

Hotels
7.7 (2619 reviews)
Sanjohon 4-21 , Nara , jp

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location near the station and Nara Park
Good value / very affordable
Friendly and helpful staff
Some guests found rooms tidy and breakfast good
Cons:
Cleanliness issues reported (stains, dirty sink, spiders, linens not fresh)
Very hard beds and older room furnishings
Small rooms and occasional parking/access problems
Noise from trains and some unfriendly other guests reported

Categories

Cleanliness
6
Mixed to negative comments: several guests reported dirty sinks, stains on floors/walls, lack of freshness in linens and even spiders; some found rooms clean but overall cleanliness concerns were recurring.
Service
8.5
Generally positive staff feedback across multiple reviews: staff described as friendly, helpful and polite, though a few noted insufficient explanations or front-desk communication issues.
Location
9
Consistently praised for proximity to the station and easy access to Nara Park; location repeatedly cited as a primary benefit.
Room Quality
6.5
Room-related negatives: very hard mattresses, small rooms, older furniture and some maintenance issues; a number of guests nonetheless found rooms acceptable or tidy.
Amenities
7
Mixed notes on amenities: breakfast praised where mentioned, parking is available but paid and sometimes difficult to use, toiletries not always provided.
Value for Money
9
Strong positive sentiment about price and value; many guests call it cheap with high cost-performance for the location and services offered.
Food and Beverage
8
Breakfast received positive mentions (varied and tasty) in several reviews, supporting a favorable score for F&B.
Overall Experience
7.6
A mixed overall experience: good location, friendly staff and great value balanced against cleanliness and bed comfort issues; aligns with moderately positive overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 05:02

Property Description

Convenient Location
Located just a 2-minute walk from JR Nara Train Station, Smile Hotel Nara offers easy access for travelers to explore the city's attractions.

Comfortable Rooms
The air-conditioned rooms feature free wired internet, LCD TV, and an electric kettle. Guests can enjoy a simple contemporary style room with essential amenities provided.

Additional Amenities
Guests can unwind with massages offered on-site, take advantage of the coin launderette, and utilize the free internet PCs in the lobby. The 24-hour front desk is available to assist with any needs.

Book your stay at Smile Hotel Nara now for a convenient and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OSA

Location

Guest Reviews

7.7
Based on 2619 reviews
Cleanliness: 6
Service: 8.5
Location: 9
Room Quality: 6.5
Amenities: 7
Value for Money: 9
Food and Beverage: 8
Overall Experience: 7.6
S
SHIGEKI • solo_traveller • jp
8
2026-08-29 • via Nuitee
H
Hiroshi • solo_traveller • jp
9
2026-08-29 • via Nuitee
G
Gabriel • solo_traveller • br
10
Pros:

Cama confortável, bom atendimento, boa localização.

2026-08-28 • via Nuitee
寺本 • solo_traveller • jp
7
こんなもん。
Cons:

フロントの女性が感じ悪い

2026-08-28 • via Nuitee
M
mamoru • couple • jp
9
非常にお得
Pros:

割安料金で朝食もついて、その朝食も結構なグレードで、お得さは最高評価

Cons:

朝食時にご飯が無くなり、再提供までに時間が掛ったのはマイナス点

2026-08-28 • via Nuitee
ロム • solo_traveller • jp
6
お得
Pros:

安く泊まれてスタッフの対応も良かったです。

Cons:

お風呂用と洗面台用の蛇口切り替えをしようとすると
蛇口本体が浮いて気になりましたが、お湯も
ちゃんとでたし困りはしませんでした。

2026-08-27 • via Nuitee
N
Noriyuki • solo_traveller • jp
7
2026-08-27 • via Nuitee
Y
yoshio • solo_traveller • jp
8
Pros:

駅に近く、便利

2026-08-26 • via Nuitee
Y
ya xiang • solo_traveller • tw
9
2026-08-26 • via Nuitee
M
Machiko • family_with_children • us
8
2026-08-26 • via Nuitee
M
MAsago • solo_traveller • jp
7
便利な立地。清潔。
Pros:

清潔で駅から分かりやすく近い。

Cons:

特になし

2026-08-26 • via Nuitee
飯田 • solo_traveller • jp
6
2026-08-26 • via Nuitee
H
Hyun Seong • solo_traveller • kr
9
Pros:

위치도 좋고 가격도 좋고 서비스도 좋고 정말 푹 잘 쉬어서 만족했습니다!

Cons:

없음.

2026-08-25 • via Nuitee
K
KEIJI • family_with_children • jp
8
2026-08-25 • via Nuitee
S
Solal • extended_group • fr
8
2026-08-25 • via Nuitee
恵理 • solo_traveller • nz
8
Friendly stuff, clean room, prime location.
Pros:

Very good location. 200m walk along the railway from JR Nara Station / bus terminals.
Basic but clean. Good breakfast offering.

Cons:

N/A.

2026-08-24 • via Nuitee
M
Miho • couple • jp
8
とっても良かったです❗
2026-08-24 • via Nuitee
Y
Yilin • solo_traveller • de
9
コスパ非常に良い
Pros:

ロケーションはとてもいい

Cons:

特になし

2026-08-24 • via Nuitee
I
Iwashita • solo_traveller • jp
10
2026-08-23 • via Nuitee
カツ • solo_traveller • jp
10
良かったです
Pros:

スタッフさんが丁寧に接客してくださいました。

Cons:

レンジを部屋において欲しいです

2026-08-23 • via Nuitee