Jarabacoa River Club & Resort

Hotels
7.3 (503 reviews)
Carretera Jarabacoa - Manabao Km 4, Pinar Quemado. , Jarabacoa , do

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Good breakfast
Attentive staff
Beautiful location
Cons:
Poor cleanliness
Old room amenities
Maintenance issues

Categories

Cleanliness
5.01
Multiple reviews mentioned poor cleanliness, with remarks about dirty rooms and unsanitary bathrooms.
Service
8.98
Some reviews praised the attentive staff despite complaints regarding reception.
Location
9.02
The location near the river was positively noted in several reviews.
Room Quality
5.97
Complaints about older mattresses and malfunctioning TV indicated subpar room quality.
Amenities
7
There were mixed sentiments about amenities, particularly regarding maintenance issues.
Value for Money
6.46
Complaints about the overall quality relative to the price paid suggested poor value for money.
Food and Beverage
9.01
Multiple reviews praised the breakfast and restaurant service.
Overall Experience
6.98
The overall experience was adversely affected by cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:04

Property Description

Luxurious Accommodation with Stunning Views
Jarabacoa River Club & Resort offers a picturesque escape with 7 outdoor pools overlooking the majestic mountains. Indulge in a delicious meal at the on-site restaurant and unwind in rooms featuring cable TV, cozy seating areas, and private terraces or balconies. Upgrade to a Superior room for a relaxing spa bath or hot tub experience.

Exceptional Services and Activities
Experience top-notch amenities including a 24-hour front desk, concierge assistance, room service, and a gift shop. Thrill-seekers will love the array of activities like rafting, four-wheeling, and paragliding. For a more laid-back time, challenge your companions to a friendly game of table tennis.

Convenient Location and Accessibility
Located in Jarabacoa, our resort is easily accessible from Cibao Airport, just 36 km away. Book your stay at Jarabacoa River Club & Resort for an unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM
Airport code: STI

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for US$24 per person per night when using an existing bed.
    Children up to and including 11 years old stay for US$22 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 503 reviews
Cleanliness: 5.01
Service: 8.98
Location: 9.02
Room Quality: 5.97
Amenities: 7
Value for Money: 6.46
Food and Beverage: 9.01
Overall Experience: 6.98
Y
Yesenia couple us
5
The property has potential but needs major updates.
Pros:

The location was good and
the food was decent. The staff were friendly and tried their best.

Cons:

No Wi-Fi, no garbage can, no hairdryer, and the room phone didn’t work. The mattress was extremely hard and left me with significant back pain.
It’s a shame because the property has potential and was probably very nice years ago, but it is in urgent need of renovations and upgrades.

2026-06-15 via Nuitee
T
Tony Nuñez Mena solo_traveller do
10
2026-06-13 via Nuitee
V
Vielsy sterlin family_with_children do
4
Muchas expectativas y mas grande la desilusión..
Pros:

La comida estaba muy buena

Cons:

las habitaciones y los baños todo un desastre..

2026-06-08 via Nuitee
P
Primavera family_with_children us
9
2026-06-08 via Nuitee
L
Laura family_with_children do
8
2026-06-07 via Nuitee
F
Felix Javier couple do
10
2026-05-21 via Nuitee
M
Mejia family_with_children do
6
Pros:

.

Cons:

.

2026-05-21 via Nuitee
E
Espinal family_with_children us
10
2026-04-26 via Nuitee
N
NAKAGAWA family_with_children do
1
Pros:

Nada

Cons:

Cuando llege no había nadie ni el security ni en la recepción
Y llamamos al teléfono y nadie respondió
Por eso tuve que irme a otro hotel a las 11 de la noche con una niña de 2 años

2026-03-15 via Nuitee
R
Ramón couple do
5
2026-03-09 via Nuitee
J
Julia couple do
9
Me gustó la vista y el clima
Pros:

La ubicación

Cons:

El desayuno estaba frío, por lo demás todo bien

2026-03-02 via Nuitee
O
Odulio family_with_children do
8
2026-02-28 via Nuitee
R
Ramon Antonio family_with_children do
6
2026-02-27 via Nuitee
L
Langi Giao couple ca
7
Très vieux resort sur un magnifique site sur le bord de la rivière et vue sur les montagnes
Pros:

Magnifique site sur le bord de la rivière avec belle végétation et la vue sur les montagnes. Petit pont suspendu traversant la rivière (que je n’ai pas pris car la structure est douteuse) Nous étions presque seuls dans le resort un lundi, donc super tranquille le matin. Petit-déjeuner inclus au restaurant donnant sur la rivière.
Balcon de notre chambre avec vue sur les montagnes et goyaves que nous avons cueuillies sur l’arbre devant notre chambre.
La chambre est grande et on a bien dormi.

Cons:

Le wifi ne se rend pas dans la chambre, il y a une tv mais non fonctionnel. La douche multijet date des années 80, prévoir des bonnes gougounes pour y entrer car elle est craquée et un peu dégueu (euphémisme).
Il y a plusieurs bassins « jacuzzi » étagés près de la rivière, mais on ne peut qu’imaginer comment c’était agréable il y a 40 ans car ils sont vétustes. On dirait un resort 2 étoiles à Cuba.

2026-02-25 via Nuitee
N
Navarro family_with_children do
7
2026-02-23 via Nuitee
L
Licda Rosa Iveliss extended_group do
1
No fue buena mi experiencia
Pros:

Nada muy caro y muy mal servicio todas sus instalaciones viejas y dañadas

Cons:

Llegué a una habitación tuve que ser cambiada la plata de energía nunca entró no tenían agua caliente y todas sus instalaciones viejas y rotas

2026-02-23 via Nuitee
J
Jordy family_with_children nl
6
Pros:

Locatie is prachtig

Cons:

Alles verouderd en verwaarloosd
Er zijn grote investeringen nodig om alles up to date te maken.
Heel veel potentie maar nu is het wat vervallen.

2026-02-23 via Nuitee
A
Allen family_with_children do
10
2026-01-30 via Nuitee
M
Maritza extended_group us
8
Relaxing
Pros:

Wifi no es excelente pero la belleza del paisaje es fenomenal. El desayuno es excelente. Me gusto!

Cons:

El agua se sale de la ducha.

2026-01-30 via Nuitee
S
Sandy family_with_children do
10
2026-01-24 via Nuitee