Delta Hotels by Marriott Waterloo

Hotels
Delta
8.9 (517 reviews)
110 Erb Street West , Waterloo , ca

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean environment
Cons:
Issues with room service
Housekeeping attention needed

Categories

Cleanliness
8.9
Generally clean but noted some housekeeping issues.
Service
9.4
Staff received high praise for their friendliness and helpfulness.
Location
9.4
Centrally located with good access to amenities.
Room Quality
8.9
Rooms are new and pleasant; some minor complaints about specific features.
Amenities
8.9
Good amenities available; standard offerings for a hotel in this tier.
Value for Money
8.4
Higher prices noted, which may affect value perception.
Food and Beverage
8.4
Mixed reviews on quality, with some disappointments in room service.
Overall Experience
8.9
Despite minor issues, the experience was largely positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:28

Property Description

Luxurious Amenities
Indulge in the indoor pool, hot tub, and sauna for a relaxing stay. Enjoy modern comforts like a 42-inch flat-screen TV, iPod docking station, and complimentary WiFi.

Exceptional Dining
Savor exquisite meals at Proof Kitchen/Lounge, offering a menu crafted with local ingredients. Dine in style at the upscale restaurant or opt for outdoor seating for a delightful experience.

Convenient Location
Situated just minutes away from the University of Waterloo and the Perimeter Institute, our hotel is perfect for both business and leisure travelers. With easy access to the airport and onsite parking, your stay is made hassle-free.

Experience luxury and convenience at Delta Waterloo. Book now for a memorable stay!

Important information:

Effective 1 July 2018 Delta Hotels by Marriott Waterloo will no longer be accepting cash or debit deposits. To check into the hotel, all guests must have a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YKF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 13 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 517 reviews
Cleanliness: 8.9
Service: 9.4
Location: 9.4
Room Quality: 8.9
Amenities: 8.9
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 8.9
X
Xiao Qian (Rocky) family_with_children ca
6
2026-06-20 via Nuitee
P
Patricia solo_traveller gb
7
Generally satisfactory with one blip in service
Pros:

Central, easy access , close to family I was visiting. Room was excellent , spacious clean , well laid out , good facilities.

Cons:

My only complaint was with housekeeping over a couple of days. For the first 5 days of my stay everything was very good however I returned one day and the cups and glasses used had not been replaced with clean ones. The next day , I returned in the afternoon to prepare for an evening event and no housekeeping had been undertaken. I enquired at the front desk if there was a problem and was assured there was not and it would be taken care of asap. It was, however, the room attendant was less than pleasant. The next day housekeeping returned to previous high standard.

2026-06-19 via Nuitee
R
Rebecca family_with_children ca
10
2026-06-18 via Nuitee
H
Heather family_with_children ca
6
Good location - average hotel for what they charge.
Cons:

Did inquire: Most hotels have better lighting in the bathroom and offer large makeup mirrors. Lighting was really bad and had to go to the outdoor window to see. Odd that there is only one chair to sit in by the window and one desk chair - seems limited for the pricy fees charged at this location??
Bathroom could have been a bit cleaner, rugs need a good steam clean.
Fine to not change out bedding over 3 nights but adding more glasses would be nice or changing out along with soap etc etc and towels were few for 2 people.

2026-06-16 via Nuitee
J
Judy solo_traveller ca
10
2026-06-09 via Nuitee
D
Dmitry solo_traveller ca
8
Pros:

pool, sauna

Cons:

breakfast is very basic

2026-05-29 via Nuitee
K
Kelleygene couple ca
10
So special!
Pros:

Staff truly thoughtful and kind.

Cons:

Leaving!

2026-05-28 via Nuitee
G
Grace couple ca
8
2026-05-28 via Nuitee
F
Fang family_with_children ca
10
2026-05-25 via Nuitee
M
Michele solo_traveller ca
10
2026-05-22 via Nuitee
N
Nicole couple ca
9
2026-05-21 via Nuitee
H
Hui Lan family_with_children ca
9
Perfect stay for a weekend roadtrip.
Pros:

Rooms were clean and comfortable, staff were friendly and accommodating, pool was a little cool but the kids still had run, the dry sauna and hot tub in the pool area were nice, the gym is a little small but is well maintained. Location is great and close to lots of restaurants.

Cons:

Pool could be warmer and the air conditioning was a little loud.

2026-05-19 via Nuitee
M
minji solo_traveller ca
10
2026-05-17 via Nuitee
J
Jennifer solo_traveller ca
9
2026-05-11 via Nuitee
S
Susan couple ca
10
Pros:

Did not have Breakfast

Cons:

Nothing if was perfect

2026-05-11 via Nuitee
C
Collins couple ca
9
2026-04-27 via Nuitee
E
Elizabeth solo_traveller ca
7
Pros:

Friendly helpful staff nice pool

Cons:

found the room and hotel too cool

2026-04-27 via Nuitee
J
jim family_with_children ca
10
2026-04-18 via Nuitee
T
Tammy couple ca
8
Pros:

I really like staying at the Marriott and I am a club member but felt when I booked I didn’t really get any “upgrades” with being a member. We ordering dinner the first night and my fish was so badly cooked you couldn’t chew it. Other than that I do like the hotel, just felt that $289 per night was very expensive.

Cons:

Our food we ordered in from the restaurant….my fish was so over cooked you couldn’t eat it. Rubbery and hard.

2026-04-16 via Nuitee
R
Ravil family_with_children ru
10
2026-04-14 via Nuitee