Old Quarter Charm Hotel

Hotels
9.3 (459 reviews)
4A Hàng Giấy, Đồng Xuân , Hanoi , vn

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Spacious rooms
Cons:
Cleanliness issues
Noise disturbances
Misleading ratings

Categories

Cleanliness
7.01
Issues with hair and stains in the sink were reported.
Service
9.98
Staff were described as very helpful and accommodating.
Location
10
Proximity to major attractions is a significant advantage.
Room Quality
8.97
Room size and comfort were appreciated but noise issues were prevalent.
Amenities
9.5
Amenities were adequate but some aspects did not meet expectations.
Value for Money
9.46
Common value perception, but significant concerns about inflated ratings.
Food and Beverage
9.51
Specific food and beverage options were not mentioned in reviews.
Overall Experience
9.99
Despite issues, many enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:42

Property Description

Convenient Location near Popular Landmarks
Hanoi Posh Boutique Hotel is ideally located just 50 meters from Dong Xuan Market and Long Bien Bridge, offering easy access to the vibrant heart of Hanoi.

Comfortable and Well-Equipped Rooms
The spacious air-conditioned rooms feature modern amenities such as a flat-screen cable TV, minibar, and free Wi-Fi, ensuring a comfortable stay for guests. Select rooms even boast city views and luxurious bathtubs.

Exceptional Services and Dining
From luggage storage to tour bookings, the dedicated staff goes above and beyond to cater to guests' needs. Don't miss the chance to dine at the in-house restaurant offering delicious breakfast dishes with panoramic views of the Old Quarter.

Experience the best of Hanoi at Hanoi Posh Boutique Hotel – book your stay now for a memorable getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs VND 116298.23 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for VND 250,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 459 reviews
Cleanliness: 7.01
Service: 9.98
Location: 10
Room Quality: 8.97
Amenities: 9.5
Value for Money: 9.46
Food and Beverage: 9.51
Overall Experience: 9.99
A
Anas couple be
10
5 stars
Pros:

Le personnel adorable et les chambres propre et le lit et cousin comfortable

2026-07-25 via Nuitee
E
Elise solo_traveller au
10
As a solo female traveller I felt so safe and at home staying here. Thomas and his wife are such lovely hosts, I would c
2026-07-24 via Nuitee
A
Amanda couple us
9
Pros:

The staff at the hotel was amazing! So friendly and great to talk to. They made us feel so welcome in Vietnam! Probably our favorite part of the experience. If we ever needed anything they were there immediately to help us as well. The room's view was nice - could see the Hang Dau Water Tower right from our window. The location was perfect for us located at the northern end of the Old Quarter. It gave us a quiet spot to go back to within walking distance of all of the shopping, markets, and dining. There is a fantastic Bun Cha street spot located by the hotel. Walking south out of the hotel, first right and at the end of the alley. We went there almost every morning for breakfast. We initially booked this room for one night and ended up staying for six. Overall a great place for the price! We would definitely stay here again when we come back to Hanoi.

Cons:

The sheets has a few small stains on them. The shower water gets really hot sometimes.. like burning hot.

2026-07-22 via Nuitee
M
Mario.Fdo family_with_children ae
4
Decent but better options out there. Host super weird.
Pros:

The location is great close to everything. And the room has a lot of charm for sure. Hotel was a recently refurbished building.

Cons:

Got old torn towels with holes in them. Contrary to most reviews the host was a bit too rude towards us. And that's an exception since we met the most kind hosts in Vietnam. Although the hotel was near empty our request for additional 30 minutes to pack bags was refused and the room demanded immediately. Pushy towards making additional sales.

EDIT: Rating reduced from 7; after the owner sent many Whatsapp messages to my private number along with CCTV video of us at the venue. This is weird behavior which I have never witnessed before and a breach of privacy. Stay away from this place. Saw other reviews where guests had been DM'd by the host.

2026-07-20 via Nuitee
V
Victoria couple au
10
10/10 recommend !!
Pros:

Amazing location, rooms were spacious and clean, and Thomas (the owner) is such a lovely guy! He’s happy to help with anything you need. We actually extended our stay as we loved this hotel so much.

2026-07-18 via Nuitee
E
Eleanor couple gb
7
2026-07-18 via Nuitee
N
Natividad couple ar
9
2026-07-17 via Nuitee
A
antonio solo_traveller it
10
Pros:

Disponibilità

2026-07-11 via Nuitee
R
Rebecca solo_traveller us
10
The staff at the hotel are so kind and friendly. The room was comfortable and the ac vent worked amazingly!!
Pros:

The building has so much character!

2026-07-06 via Nuitee
J
Jasmine couple gb
9
Pros:

Great host and good location

2026-07-06 via Nuitee
V
Viktoriia couple ru
10
2026-07-06 via Nuitee
C
Carlo solo_traveller vn
10
2026-07-05 via Nuitee
D
Denise couple ie
10
2026-07-04 via Nuitee
R
Rizwan solo_traveller in
10
Pros:

We had a wonderful stay at Old Quarter Charm Hotel in Hanoi, and everything exceeded our expectations. The hotel was clean, comfortable, and perfectly located for exploring the Old Quarter. The entire team was incredibly friendly, welcoming, and always ready to help with a smile. A special thanks to Thomas at the reception, who went above and beyond to make our trip smooth and enjoyable. He patiently guided us with local tours, sightseeing recommendations, and helpful travel tips throughout our stay. Even after we checked out, Thomas and the hotel team kindly allowed us to store our luggage because our travel schedule didn't match the checkout time, which was a huge help. They also graciously let us use the restroom after checkout before we left for the airport, showing exceptional care and hospitality. We truly felt valued as guests and highly recommend Old Quarter Charm Hotel to anyone visiting Hanoi—we would happily stay here again.

2026-07-02 via Nuitee
C
Connor solo_traveller gb
10
2026-06-30 via Nuitee
M
Milner couple nl
10
Pros:

Great location, clean, and it’s got everything you need. Owner is a very chill dude and they’re very relaxed.

2026-06-30 via Nuitee
W
Whitney solo_traveller au
10
One of my favourite stays of my trip!! All 5 stars from me. I stayed here twice on my trip and Thomas went above and bey
Pros:

Everything!
The rooms are immaculate and the service is even better. Great location and Thomas and staff are very helpful. Will be returning to stay on my next trip.

2026-06-26 via Nuitee
M
Mandapalli extended_group in
10
Impeccable and impressive
Pros:

Mr Thomas is an incredible man, he really really took lot of care to us most importantly we have two people who are physically challenged, thomas was there all throughout out journey for any small to biggest help and support.

Cons:

Nothing

2026-06-23 via Nuitee
T
Thomas solo_traveller at
9
2026-06-23 via Nuitee
T
Thomas solo_traveller fr
10
2026-06-22 via Nuitee