Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and accommodating service
Convenient location
Delicious breakfast
Cons:
Staff could be friendlier
Some issues with room comfort

Categories

Cleanliness
8.69
Guests mentioned clean and comfortable rooms.
Service
9.16
General sentiment of friendly and accommodating service, despite some comments on formality.
Location
9.2
Highly rated for convenience, especially for hospital visits and proximity to bus station.
Room Quality
8.15
Rooms were noted as nice, but comfort of beds was questioned by some guests.
Amenities
8.68
Positive mentions of amenities like the rooftop terrace, but improvement needed on TV options.
Value for Money
8.64
Standard quality for this hotel tier.
Food and Beverage
9.19
Breakfast was mentioned positively as delicious and complete.
Overall Experience
8.66
Guests expressed positive overall sentiments, with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:56

Property Description

Luxurious Accommodations
Mesón de la Luna Hotel & Spa, nestled in northern Mérida near Plaza Altabrisa Shopping Centre, offers elegant air-conditioned rooms with complimentary Wi-Fi and satellite TV. Each room is equipped with modern amenities including a minibar, safety-deposit box, and ironing kit for your convenience.

Relaxing Spa Services
Indulge in ultimate relaxation at our spa featuring a rejuvenating hot tub and massage services to unwind after a day of exploring the city.

Culinary Delights
Savor the flavors of Mexico at our on-site restaurant serving a delightful breakfast buffet and authentic Mexican cuisine. After a day of sightseeing, unwind at the bar with a refreshing drink or enjoy a game of pool.

Book now to experience the perfect blend of comfort and luxury at Mesón de la Luna Hotel & Spa.

Important information:

Please note an extra charge will apply for children 11 years old or older, sharing bed with adults.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Location

Guest Reviews

8.8
Based on 279 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 8.66
E
Eleazar • solo_traveller • mx
8
Pros:

Cerca del centro medico y centro comercial

Cons:

Tv pequeña y ventilador sucio

2026-09-19 • via Nuitee
G
Guillermo Castro • solo_traveller • mx
9
Pros:

El personal de recepción muy proactivos

Cons:

Nada

2026-09-02 • via Nuitee
M
MIRIAM • solo_traveller • mx
10
EXCELENCIA Y CONFORT PARA EL TRABAJO
Pros:

LA TRANQUILIDAD DEL LUGAR, EXCELENTE COMIDA EN EL RESTAURANTE Y CÁLIDA ATENCIÓN DEL PERSONAL, TRATO AMABLE Y MUY ATENTOS A LO QUE REQUIERE EL COMENSAL.

2026-09-01 • via Nuitee
O
Ortal • solo_traveller • il
4
Pros:

The room is nice

Cons:

Booking.com clearly states that the room includes coffee-making facilities, but there were none in the room when I arrived. I had to ask the front desk FIVE separate times for a coffee machine before they finally brought one to my room. Each time, I was told that a coffee machine was not supposed to be included in the suite, even after I showed the staff that it was specifically listed as one of the room amenities on Booking.com.

Because of this, I ended up paying around $30 for a breakfast that I did not enjoy, simply because I wanted to have coffee. The coffee itself was also terrible. To make matters worse, breakfast does not even open until 7:00 AM, while I wanted to have coffee when I woke up at 6:00 AM.

If coffee-making facilities are advertised as being included in the room, guests should not have to repeatedly ask for them, argue with the front desk about whether they are included, or pay for breakfast just to get a cup of coffee. This was extremely frustrating and completely unnecessary.

2026-08-30 • via Nuitee
X
Ximena • solo_traveller • mx
1
Not recommended
Pros:

The location was great

Cons:

Room was dusty. The staff refused to provide invoice and receipt of payment for my star which I needed because it was a work trip and expense

2026-08-29 • via Nuitee
H
Hezron • extended_group • bz
8
2026-08-21 • via Nuitee
E
Eusey • solo_traveller • bz
9
Pros:

The hotel n room was always very clean n comfortable. The staff was very friendly and professional.

Cons:

The refridgerator was a little too small.

2026-08-03 • via Nuitee
H
Hezron • extended_group • bz
9
Pros:

It was Great! Can’t wait to go back!

2026-07-23 • via Nuitee
M
Martinez • solo_traveller • mx
8
Muy buena
Pros:

La ubicación, el espacio de la habitación y la calidad de los restaurantes

Cons:

Que no asearon mi cuarto

2026-06-23 • via Nuitee
P
Perla Ucan • solo_traveller • mx
10
2026-06-05 • via Nuitee
J
Julio Alberto • solo_traveller • mx
10
Pros:

La calidez del personal

2026-06-02 • via Nuitee
J
JOSE DZUL • couple • mx
8
Buena ubicación y se descansa bien
Pros:

El desayuno y la ubicación muy buenos

Cons:

Al usar la regadera salpicaba y se estancaba el agua en la entrada de la ducha

2026-05-26 • via Nuitee
H
HERNANDEZ RUIZ • family_with_children • co
6
Conforme
Pros:

Su ubicación

Cons:

No es como las fotos, los ascensores no tiene aire acondicionado, el desayuno es malo, debería tener mayor variedad

2026-05-21 • via Nuitee
J
JOSÉ • solo_traveller • mx
8
Pros:

La ubicación

2026-05-19 • via Nuitee
M
Merced • solo_traveller • mx
10
2026-04-08 • via Nuitee
R
Ramos Martinez • couple • mx
10
Pros:

La habitación, alberca y desayuno

2026-04-04 • via Nuitee
J
JOSE DZUL • couple • mx
8
Buen hotel, personal amable y muy buena ubicación
Pros:

La ubicación cerca de la plaza y comercios

2026-04-02 • via Nuitee
H
Hugo • couple • mx
7
Cons:

Las recamaristas hicieron mucho ruido en el pasillo desde 8:00 am, no dejaron dormir

2026-04-01 • via Nuitee
D
Dolores • solo_traveller • ar
8
2026-04-01 • via Nuitee
A
ANDRES ARTURO • couple • mx
10
corta pero excelente
Pros:

No desayunamos en el Hotel

Cons:

sin comentarios

2026-03-28 • via Nuitee