Viva Deluxe Hotel

Hotels
•
Independent
7 (52 reviews)
HOCA PASA MAH.INBI KEMAL CAD.NO 20, Sirkeci, Istanbul, Istanbul, 34110 , Istanbul , TR
90-536-9120042

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Facilities

Express check-out
Newspapers in lobby (surcharge)
Area shuttle (surcharge)
Offsite parking discounted rates available
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Great central location, close to main sights
Friendly and helpful staff (receptionist Amin praised)
Good and varied breakfast reported by many
Kettle/tea in rooms and convenient nearby laundry
Good value for some guests
Convenient for walking to shops/restaurants
Cons:
Small / narrow rooms and dated furniture
Inconsistent cleanliness; cigarette smell reported
No on-site parking / extra parking costs
Occasional poor organisation (e.g., missed cruise transfer)
Aging bathroom fixtures (shower head, door lock)
Noisy neighbours and limited breakfast variety for some

Categories

Cleanliness
5.5
Mixed reports: several guests praised cleanliness, but multiple mentions of average/not very clean rooms, cigarette smell in at least one room and one report of no water in toilet.
Service
8.5
Generally praised — warm reception (receptionist Amin called out), friendly and helpful staff and kitchen/cleaning teams; however there are notable complaints about indifferent staff and poor organisation (e.g., mishandled Bosphorus cruise).
Location
9
Consistently highlighted as a major positive: central, very close to main sights, shops and restaurants; many guests say everything was within walking distance.
Room Quality
5.5
Multiple complaints about small/narrow rooms, old furniture, difficult bathroom door lock and dated shower head; some guests received larger rooms but overall room quality is below expectations.
Amenities
6.5
Some useful amenities noted (kettle and tea in rooms, nearby laundry), but issues include lack of on-site parking, aging equipment and limited in-hotel facilities.
Value for Money
6
Mixed: some guests cite good value and competitive price, others felt the hotel was not worth the cost due to extra parking charges and service failures (no refunds/explanations).
Food and Beverage
7.5
Breakfast generally described as varied and good by several guests, though a few call it modest; overall F&B is a positive aspect.
Overall Experience
7.5
Overall impression is positive for many guests (excellent/very good/perfect), driven by location and friendly staff, tempered by room size, cleanliness inconsistencies and parking/organisation issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-28 11:59

Property Description

Experience the allure of Istanbul at the inviting Viva Deluxe Hotel, where modern comforts meet cultural touches.

Unmatched Amenities
Enjoy seamless connectivity with complimentary wireless internet and unwind in your air-conditioned room equipped with LCD televisions and minibars, ensuring a refined stay.

Delightful Dining Options
Savor culinary delights at our on-site restaurant or grab a quick snack at our charming café. For late-night cravings, our 24-hour room service and inviting bar/lounge cater to all your desires.

Convenient Services
Make the most of your trip with concierge services, business facilities, and a roundtrip airport shuttle. With express check-in and self-parking available, your journey through Istanbul is as smooth as it is enjoyable.

Book your unforgettable stay at Viva Deluxe Hotel today and immerse yourself in the vibrant heart of Istanbul!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: IST

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

Location

Guest Reviews

7
Based on 52 reviews
Cleanliness: 5.5
Service: 8.5
Location: 9
Room Quality: 5.5
Amenities: 6.5
Value for Money: 6
Food and Beverage: 7.5
Overall Experience: 7.5
M
Michaela • family_with_children • de
8
Gutes Hotel in bester Lage
Pros:

Beste Lage, gutes Preis / Leistungsverhältnis, sauber, Frühstück gut, Personal freundlich und hilfsbereit

Cons:

Hier und da könnten kleinere Renovierungen vorgenommen werden, Handtücher könnten auch alle mal durch neue ersetzt werden

2026-06-13 • via Nuitee
M
Mohamed • solo_traveller • dz
8
2026-06-13 • via Nuitee
H
Hamad • extended_group • sa
10
Pros:

الموقع في قلب سيركجي رائع جداً، الغرفة مناسبة مقابل قيمتها، يتم تنظيف الغرف بشكل يومي، موظفي الاستقبال ودودون جداً ويقدمون المساعدة الدائمة. سكنت في هذا الفندق أكثر من مرة

2026-06-13 • via Nuitee
L
Lilia B. • family_with_children • de
7
Если держать в чистоте ковровое покрытие, сантехнику и шторы, то можно было поставить твердую 8+
Pros:

Расположение превосходное, рядом станция Marmaray, пристань, трамвай, все достопримечательности исторического центра в пешей доступности. Выход на Золотой рог 5 минут.
Прекрасный разнообразный завтрак был включен в стоимость на Genus2.
Лифт, тапочки.

Cons:

Отель старый конечно, ковровое покрытие и сантехника. В раковине плохо уходила вода.

2026-06-12 • via Nuitee
N
Naim Ramaxhiku • solo_traveller • xk
9
2026-06-12 • via Nuitee
M
Mohammed • couple • se
10
Mycket bra tack så jättemycket
Pros:

Mycket bra

Cons:

Mycket bra

2026-06-11 • via Nuitee
M
Mohammed • couple • se
10
2026-06-11 • via Nuitee
M
Massimiliano • solo_traveller • it
8
Pros:

L'hotel mi e piaciuto praticamente in tutto , camera colazione

Cons:

Appena arrivato mi hanno dato una camera orrenda senza finestra mentre avevo prenotato una con la finestra , ho reclamato e me l'hanno cambiata però il richio di rovinare la vacanza è stato reale , peccato perché per il resto tutto bene

2026-06-11 • via Nuitee
L
Lokman • solo_traveller • gb
2
Though location was perfect but room itself felt like suffocating and derlict
Pros:

location

Cons:

The bed sheet was not clean, spot was on top of it. Pillows were not smooth at all. A dirty and unclean spot was right next to my room and window cover was not enought to cover it.Suffocating as there is not anyway u can see outside from the room. Though saif they would try to give me a room in too floor with view but ended up with nothing and yet a terrible room. I am so sorry but they need to look back to the room and its facilities. Thank you anyway

2026-06-11 • via Nuitee
S
Sureshkumar • solo_traveller • qa
1
Pros:

Nothing other than the location.

Cons:

The photos and real room are completely 2 different things. Very dirty place with very old furniture and fittings. Dusty carpets make it more dirty and smelly.

2026-06-11 • via Nuitee
G
giovanni • couple • it
6
2026-06-11 • via Nuitee
Z
Zainab • extended_group • dk
6
Vi bookede et værelse på 25 kvm men den vi fik var langt mindre. Isolationen var dårlig og alt kunne høres både naboerne
Pros:

Beliggenheden var perfekt og tæt på alt. Tæt på Gülhane og Sirkeci station og masser af caféer og restauranter og butikker rundt omkring. AC virkede rigtig godt og man kunne hurtig køle værelser ned.

Cons:

Vi bookede et værelse på 25 kvm men den vi fik var langt mindre. Isolationen var dårlig og alt kunne høres både naboerne og ud på gangen. Der var et par pletter på sengetøjet og værelset lugtede af klor i flere timer vi fik det. Morgenmaden var ikke særlig god, det var buffet men vi fik det samme hver dag og der var ikke stor variation sammenlignet med andre hoteller i samme prisklasse i Istanbul. Det var ærligt. Til morgenmaden var der en kaffemaskine med flere varianter af kaffe og kun cappuccino med mælk var tilgængeligt i de 7 nætter vi var der og det samme med juicemaskinen. Brødet var ofte ikke friskt. Man kunne smage på salaterne at det var fra dagen før eller måske endda flere dage før. Det var meget ærgerligt. Der var ikke mange stikkontakter i værelset.

2026-06-10 • via Nuitee
N
Nassrullah • solo_traveller • iq
10
Pros:

Very good

2026-06-10 • via Nuitee
T
Tiberiu Sorin • family_with_children • ro
5
Acceptabil datorita ospitalității lor, dar camere urâte
Pros:

Mic dejun bunicel dar pe gustul turcilor, nu al europenilor....fără Mezeluri, omlete...

Cons:

Camerele erau sub așteptări față de pozele afișate pe booking. Erau sărăcăcioase , cu mobilă veche, lenjerii agățate ( rupte), mucegai în camere și baie, perne prea uzate, bateriile la baie ruginite, tapet dezlipit......cam nașpa față de pozele booking

2026-06-10 • via Nuitee
M
Muhammed • couple • iq
9
2026-06-09 • via Nuitee
A
Alnomani • couple • de
10
2026-06-08 • via Nuitee
O
Oscar Mario • solo_traveller • ar
5
Solo para dormir una noche sin pretensiones de confort .
Pros:

Ubicación y nada más

Cons:

Muy venido abajo ! Falto de mantenimiento en todo sentido

2026-06-08 • via Nuitee
C
Carlisa • couple • ro
10
Pros:

Very nice, close to public transport and many attractions.

2026-06-08 • via Nuitee
A
Alsehli • couple • sa
10
2026-06-07 • via Nuitee
P
Pezerovic • solo_traveller • at
8
Pros:

Die Lage ist super alles in der Nähe

2026-06-07 • via Nuitee