Crystal Inn

Hotels
6.9 (116 reviews)
2/1-10 Soi Surin Montri Road T.Taladyai A.Muang Phuket , Phuket Town , TH
+66 76 256 789

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Effort made by room maid
Renovated facilities
Cons:
Poor cleanliness
Poorly maintained facilities
Bad location

Categories

Cleanliness
4.15
Horrible synthetic sheets on the bed and poorly maintained facilities.
Service
8.15
The room maid made an effort, indicating a positive service experience.
Location
5.15
Most surrounding businesses and markets have closed down, little reason to go there.
Room Quality
5.15
Renovated years ago, but the facilities are poorly maintained.
Amenities
8.65
Standard quality for this hotel tier.
Value for Money
8.15
Standard quality for this hotel tier.
Food and Beverage
8.65
Standard quality for this hotel tier.
Overall Experience
7.15
Overall sentiment suggests some positive elements, but significant negatives as well.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 23:03

Property Description

Convenient Location
Located in the heart of Phuket Town, Crystal Inn is just a short stroll away from the vibrant Night Market and Robinson Ocean Phuket, offering guests easy access to local attractions and shopping.

Comfortable Accommodation
The air-conditioned rooms at Crystal Inn are elegantly furnished, featuring modern amenities such as cable TV, refrigerator, and complimentary Wi-Fi. The cozy ambiance and well-equipped bathrooms ensure a pleasant stay for all guests.

Dining and Services
Indulge in authentic Thai dishes at the stylish Crystal Restaurant or opt for room service for a private dining experience. The hotel also provides a tour desk for travel assistance and offers convenient services like newspapers and fax/photocopying.

Experience the best of Phuket at Crystal Inn - book your stay now for a memorable and hassle-free vacation.

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Location

Guest Reviews

6.9
Based on 116 reviews
Cleanliness: 4.15
Service: 8.15
Location: 5.15
Room Quality: 5.15
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 7.15
V
Victoria • solo_traveller • de
6
2026-06-17 • via Nuitee
C
Camaj • solo_traveller • au
1
2026-06-10 • via Nuitee
M
Makky • solo_traveller • th
10
2026-05-13 • via Nuitee
P
Philipp • couple • de
10
2026-04-03 • via Nuitee
V
Valle • solo_traveller • es
9
2026-03-25 • via Nuitee
A
Alva • solo_traveller • se
9
2026-03-12 • via Nuitee
S
Shoain • family_with_children • pk
10
2026-03-11 • via Nuitee
Рената • solo_traveller • ru
10
2026-02-28 • via Nuitee
A
Aneta • family_with_children • pl
10
2026-02-08 • via Nuitee
V
Voyage31932390237 • Solo travel
4
Has been
Pros:

The room maid made an effort, but little to commend beyond that.

Renovated ten or a dozen years ago, this joint was once popular with independent travellers. Once a busy area, most of the surrounding businesses and markets have closed down in recent years. Now there is little reason to go there.

Horrible synthetic sheets on the bed, poorly maintained facilities, damaged shower head fell apart completely.

2025-06-28 • via Tripadvisor
R
Raphael • young couple • pg
4
Disappointing
2025-06-10 • via Nuitee
F
Francesca • solo traveller • au
6
Cheaper than many places in the Town, but without the type of value you get at other locations.
Pros:

Good location for walking to shops and restaurants. Old style doors to the bathroom. Blockout curtains covered the entire massive windows.

Cons:

Bathroom felt like it was falling apart (leaky and squished) although the shower was decently powerful. The door to the room did not feel particularly secure. Street noise came straight in.

2025-04-26 • via Nuitee
T
Trevor • young couple • th
5
Passable
Pros:

There was no breakfast available. I was disappointed as I had stayed there before and had an excellent breakfast,

2025-04-07 • via Nuitee
P
Pawel • solo traveller • gb
7
Good
2025-03-24 • via Nuitee
J
Jamie • solo traveller • gb
2
Very poor
Cons:

The man on the check in counter wasn’t very helpful, the room and bathroom were dirty and the bed was extremely uncomfortable, so hard, like sleeping on wood. I had two nights booked but left early was happy to lose out on the money and get something for better value elsewhere

2025-03-17 • via Nuitee
M
Margus • group • ee
9
Superb
2025-03-10 • via Nuitee
T
Theopi • young couple • gr
9
Superb
Pros:

The hotel is very very close to the old town of Phuket but away from the noise. The hotel is kind of old but it has elevator as many of them in Phuket don't have. That is very convenient. It has 24hour reception but they dont reply to the emails. If you have motorbike there is parking in front of the hotel.

2025-03-10 • via Nuitee
E
Emil • young couple • au
9
Superb
Pros:

Very close to Phuket old town. Rooms were clean and spacious
Good value for the price

2025-02-25 • via Nuitee
S
Serge • young couple • ca
6
Pleasant
2025-02-07 • via Nuitee
D
dominique • partner
8
Pros:

Isolation phonique inexistante ; on a l’impression que l’on dort la fenêtre et la porte ouverte .

2025-02-01 • via Nuitee