City Suites - Kaohsiung Chenai

Hotels
CitySuites
8.4 (5754 reviews)
No. 1, Dayi Street , Kaohsiung , tw

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Comfortable stay
Friendly staff
Cons:
Cleanliness issues
Noise from other rooms
Limited room amenities

Categories

Cleanliness
7.9
Concerns about dirty carpets and other cleanliness issues.
Service
9.4
Staff were described as friendly and helpful, with prompt assistance.
Location
9.4
Great proximity to attractions and public transport.
Room Quality
7.4
Some complaints about room conditions and overall quality.
Amenities
7.9
Missing amenities like parking and difficulties with the shower.
Value for Money
8.4
Generally perceived as slightly on the higher side.
Food and Beverage
7.9
Breakfast was described as not tasty by some guests.
Overall Experience
8.9
Most guests enjoyed their stay with some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:53

Property Description

Luxurious Buffet Restaurant and Classically Decorated Rooms
Indulge in a variety of international dishes and fresh seafood at our buffet restaurant. Relax in our elegantly decorated guest rooms equipped with modern amenities like free WiFi, flat-screen TV, and a safety deposit box.

Convenient Services and Facilities
Enjoy a hassle-free stay with our 24-hour front desk providing complimentary luggage storage. Take advantage of our meeting facilities, fax/photocopying services, and daily maid service for a comfortable and productive visit.

Prime Location Near Key Attractions
Located just steps away from The Pier-2 Art Centre, MRT Yanchengpu Station, and Kaohsiung Museum of History, our hotel offers easy access to the city's top landmarks.

Book now for an unforgettable stay at City Suites - Kaohsiung Chenai.

Important information:

Please be well noted that hotel reserve right to pre-authorize credit card before guests arrive. Please contact hotel if any questions using the contact details on confirmation letter.

Please note that extra bed cannot be added for any room type. For each double/twin room, up to 2 guests can be accommodated. If guests insist to add extra 1 person, additional charges will be collected upon check-in.

There is no parking space available.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KHH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for TWD 1,200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 5754 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 7.4
Amenities: 7.9
Value for Money: 8.4
Food and Beverage: 7.9
Overall Experience: 8.9
C
Cheng-Pu couple tw
7
2026-05-23 via Nuitee
暐澔 extended_group tw
9
2026-05-22 via Nuitee
J
JOEY couple tw
10
2026-05-22 via Nuitee
淑惠 extended_group tw
8
Pros:

不錯

2026-05-22 via Nuitee
T
Thumar solo_traveller in
10
Pros:

Best place

2026-05-22 via Nuitee
海洋 couple tw
8
2026-05-20 via Nuitee
C
Chaemin extended_group kr
9
Pros:

생각보다 숙소가 너무 좋아서 만족스러웠습니다! 화장실도 깔끔하고 가성비가 좋은 호텔이었던 것 같습니다!

Cons:

방음이 잘 되지 않아서 옆방의 초인종 소리도 잘 들렸던게 조금 아쉽습니다. 소리에 예민한 분들이라면 살짝 불편할 것 같습니다.

2026-05-19 via Nuitee
A
Ai Leng extended_group sg
8
Pros:

Excellent location.

Cons:

A bit run down

2026-05-19 via Nuitee
G
Geoffrey solo_traveller au
9
Pros:

The location is fantastic. The rooms were spacious and well equipped.

Cons:

The same as every hotel we have stayed at in Taiwan the air-conditioning is set too low in the public areas . But that's not just hotels that's shops as well .

2026-05-17 via Nuitee
Y
Yani extended_group tw
8
2026-05-16 via Nuitee
N
NOBUO solo_traveller jp
9
高雄の充実ホテル
Pros:

部屋が広くて綺麗
フロントが親切

Cons:

バスローブがない
朝御飯が、さほど美味くはない。悪くはないが普通

2026-05-16 via Nuitee
T
TSEHAO couple tw
9
2026-05-16 via Nuitee
H
Hao-Wei couple tw
10
2026-05-15 via Nuitee
秋蓮 extended_group tw
10
2026-05-13 via Nuitee
T
TSAI-cHuan extended_group tw
7
2026-05-13 via Nuitee
S
Siew kuan solo_traveller sg
9
The room had a lovely view of harbour port , the location was excellent, and overall stay was very comfortable.
Pros:

Good location , it’s close to the light railway stations.

Cons:

NIL

2026-05-13 via Nuitee
詩典 couple tw
9
2026-05-12 via Nuitee
H
HIROSHI couple jp
8
満足してます
Pros:

ロケーション最高👍
枕とベッドの寢心地とても良かったです

Cons:

ハーバービューのお部屋は遮光カーテンだけなので
出来たらレースカーテンが有ったら、もっと良かった

2026-05-10 via Nuitee
昆龍 solo_traveller tw
10
2026-05-10 via Nuitee
堂宏 family_with_children tw
10
2026-05-10 via Nuitee