Hotel NASS Continental

Hotels
7.5 (517 reviews)
6 Calle Gran Colombia , Cuenca , ec

listing image 1
Show all photos

Facilities

Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Clean accommodations
Cons:
Rude service
Uncomfortable room conditions
Lack of cleanliness in bathrooms

Categories

Cleanliness
6.64
Multiple reviews mention cleanliness issues, including brown tap water and roaches.
Service
7.61
Service quality varies; some reviews complain about rude staff, but there are also mentions of good service.
Location
9.15
The hotel is praised for its excellent location near key sites and transport.
Room Quality
6.6
Reviews highlight uncomfortable beds and outdated bathrooms.
Amenities
7.13
Basic amenities are functional but could use updates based on guest feedback.
Value for Money
7.59
Guests find the hotel to be economical for its central location despite some quality issues.
Food and Beverage
7.14
Breakfast is decent but could be more varied with healthier options.
Overall Experience
8.11
Mixed reviews overall, with notable highlights but significant issues that affect the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:09

Property Description

City Views and Stellar Service
Hotel Presidente by NASS, nestled in Cuenca, offers stunning views of the city and boasts a 4-star experience. With a dedicated concierge service and tour desk, guests can explore effortlessly. The hotel provides round-the-clock front desk assistance, airport transfers, room service, and complimentary property-wide WiFi.

Delectable Dining Experience
Indulge in American cuisine at the hotel's restaurant, promising a culinary journey for your taste buds. Whether it's breakfast, lunch, or dinner, savor every bite in a cozy and inviting setting.

Prime Location and Nearby Attractions
Conveniently located near Tomebamba River and must-see attractions like the Museum of skeletons "Doctor Gabriel Moscoso" and Old Cathedral, Hotel Presidente by NASS is the perfect hub for exploring Cuenca's charm. Book now for an unforgettable stay!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUE

Location

Guest Reviews

7.5
Based on 517 reviews
Cleanliness: 6.64
Service: 7.61
Location: 9.15
Room Quality: 6.6
Amenities: 7.13
Value for Money: 7.59
Food and Beverage: 7.14
Overall Experience: 8.11
G
Geovany Mauricio • couple • ec
5
Regular. esperaba mas del hotel.
Pros:

Ubicación.
Trato cordial del personal.
Tranquilidad.

Cons:

No tiene parqueo propio. Inodoro dañado. Costo adicional por parqueo. Parqueadero distante del hotel.

2026-05-29 • via Nuitee
G
Gary • solo_traveller • ec
9
2026-05-28 • via Nuitee
G
Glendi • extended_group • ec
2
Bad.
Pros:

The location

Cons:

It was not comfortable

2026-05-28 • via Nuitee
Y
Yamir • family_with_children • ec
10
2026-05-27 • via Nuitee
D
Dolores • extended_group • ec
7
Buena ubicación
Pros:

Estuvo bueno para el precio

2026-05-26 • via Nuitee
A
Anita • solo_traveller • ec
10
Pros:

Las instalaciones muy cómodas y acogedor

Cons:

Todo está bien

2026-05-26 • via Nuitee
D
Diaz • solo_traveller • ec
10
Pros:

Las habitaciones y el servicio

Cons:

Todo estaba excelente

2026-05-25 • via Nuitee
C
César • extended_group • ec
6
Excelente ubicación, no se puede ir en vehículo propio por que no hay facilidades, el hotel tiene instalaciones antiguas
Pros:

La ubicación es excelente, casi en el centro histórico. Se puede salir a caminar alrededor.

Cons:

No tiene parqueo, el que tienen disponible estaba a 3 cuadras y se debe pagar de acuerdo a las reglas del parqueo. El trato de la recepción no era el mejor, la encargada no tenia la amabilidad ni el servicio al cliente.

2026-05-25 • via Nuitee
C
Cajamarca • family_with_children • ec
9
2026-05-24 • via Nuitee
D
Douglas • solo_traveller • ec
8
2026-05-20 • via Nuitee
M
maria fernanda • family_with_children • ec
9
Buena ubicación y tranquilidad
2026-05-16 • via Nuitee
N
Nathaly • solo_traveller • ec
10
2026-05-13 • via Nuitee
P
Patricio • couple • ec
9
Pros:

La ubicación.

Cons:

No tienen parqueo propio

2026-05-13 • via Nuitee
N
Noroña Campoverde • couple • ec
8
2026-05-12 • via Nuitee
Z
Zúñiga • couple • ec
8
Pros:

desayuno sano,

Cons:

el ascensor producia miedo porque se ve que esta muy antiguo

2026-05-11 • via Nuitee
C
Cedeño intriago • solo_traveller • ec
9
2026-05-05 • via Nuitee
C
Cesar AMG • solo_traveller • pe
6
Pros:

La ubicacion

Cons:

Instalaciones antiguas

2026-05-04 • via Nuitee
T
Trujillo • family_with_children • ec
7
Pros:

Buena ubicacion

Cons:

Limpieza

2026-05-04 • via Nuitee
J
Jorge Toledo • solo_traveller • ec
10
Excelente
Pros:

Cerca a lugares turísticos

Cons:

No hay parqueadero

2026-05-03 • via Nuitee
F
Fabricio • solo_traveller • ec
8
Pros:

very comfortable and good views

Cons:

we were denied a breakfast only 10 ninutes over 9am ..i do think they could have been more considerate. we had to go looking for a cafe.

2026-05-03 • via Nuitee