Regency Grand Suites

Hotels
8 (502 reviews)
32 Birch Tower, 1622, J. Bocobo St. Malate , Manila , ph

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
7.64
Several reviews mention issues with cleanliness and maintenance, such as dirty towels and uncleaned rooms.
Service
8.61
Overall good service from staff, but there are complaints regarding responsiveness and staff behavior.
Location
9.15
Almost all reviews highlight the excellent location near malls and tourist attractions.
Room Quality
7.6
Mixed feedback about room size and maintenance; some rooms are small and have equipment issues.
Amenities
7.63
The amenities have been rated as dated with some needing replacement, such as gym equipment.
Value for Money
8.09
Given the location and general experience, most find the pricing fair, but some disagree based on specific experiences.
Food and Beverage
7.14
Limited food options and breakfast inconsistencies mentioned.
Overall Experience
8.11
A generally positive experience for many, though specific frustrations were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:32

Property Description

Luxurious Accommodations
Regency Grand Suites in Manila offers rooms with balconies, city views, and modern amenities like flat-screen TVs and laptop safes. Some suites even come with kitchenettes and dining areas, ensuring a comfortable stay for all guests.

Leisure and Wellness Facilities
Guests can unwind at the indoor swimming pool, sauna, and fitness centre with a billiards table. Whether you prefer a relaxing swim or an energizing workout, this hotel has something for everyone to enjoy during their stay.

Convenient Services
With a 24-hour front desk, concierge assistance, and shuttle service arrangements, Regency Grand Suites prioritizes guest satisfaction. Additionally, free WiFi, on-site dining, and nearby food options make your stay in Manila convenient and hassle-free.

Experience luxury and convenience at Regency Grand Suites - book your stay now for an unforgettable Manila getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 502 reviews
Cleanliness: 7.64
Service: 8.61
Location: 9.15
Room Quality: 7.6
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 8.11
J
Jeremy • solo_traveller • au
6
2026-05-23 • via Nuitee
S
Sergey • solo_traveller • ru
7
2026-05-22 • via Nuitee
E
Eder • solo_traveller • ph
10
2026-05-20 • via Nuitee
M
Mariem • solo_traveller • fr
8
Pros:

Good location, walking distance to museums & there is a mall close by. AC is working, the bed is comfortable & the sheets are clean

2026-05-18 • via Nuitee
D
Dionis • solo_traveller • ph
3
Pros:

The location which is very near to Robinson's Manila.

Cons:

Too many power interruptions forcing myself to used the emergency exit in order to buy some food due to unavailability of the elevator. Imagine from 34th floor going down to the ground floor a very bad experienced at all...

2026-05-16 • via Nuitee
S
Santillan • solo_traveller • ph
7
2026-05-15 • via Nuitee
H
haast • solo_traveller • jp
6
Cons:

No kitchen

2026-05-14 • via Nuitee
B
bey • solo_traveller • fr
9
Pros:

Tout été parfait.

Cons:

La clé de la chambre est utilisée pour le courant de la chambre. Donc quand on sort plus de climatisation et il fait chaud quand on rentre. Sinon tout été parfait

2026-05-13 • via Nuitee
K
Kevin • solo_traveller • us
9
Pros:

The rooms are nice and very clean, but I always have a issue with the water heater. Other than that it's very nice, especially for the price.

Cons:

Water heater always stops working

2026-05-13 • via Nuitee
C
Chue • solo_traveller • sg
7
2026-05-12 • via Nuitee
M
MEGUMI • solo_traveller • jp
10
車椅子でも安心して泊まれます
Pros:

車椅子利用者です
入り口のスロープが急ですが、必ずスタッフや警備員が助けてくれました
エレベーターも優先で乗せてくれました
部屋も広く、車椅子での移動に困りません

2026-05-09 • via Nuitee
J
jun jayson • family_with_children • ph
8
Pros:

The location is very convinient and cleanliness

Cons:

The AC is a little bit weak especially at Noon time.

2026-05-08 • via Nuitee
K
KaiFan • couple • tw
10
Pros:

員工很友善，退房時有威士忌忘記拿，他們也有幫我找到拿給我

2026-05-08 • via Nuitee
R
Ranario • solo_traveller • ph
10
2026-05-06 • via Nuitee
建龍 • solo_traveller • tw
8
2026-05-03 • via Nuitee
K
KaiFan • couple • tw
10
2026-05-03 • via Nuitee
J
J • solo_traveller • fr
9
2026-05-01 • via Nuitee
D
Danciulescu • solo_traveller • ro
9
Pros:

cleanliness and friendly staff

2026-04-29 • via Nuitee
J
J • solo_traveller • fr
9
Pros:

equipements, chambre, et emplacement

2026-04-29 • via Nuitee
P
Peter • family_with_children • gb
5
2026-04-29 • via Nuitee