Pertschy Palais Hotel

Hotels
8.1 (5701 reviews)
Habsburgergasse 5 , Vienna , at
+43 1 534490

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good breakfast
Cons:
Cleaning issues
Old room decor
High price for quality

Categories

Cleanliness
7.7
Some reviews mention cleaning issues and unpleasant odors.
Service
8.5
The staff is described as kind and helpful, although some inconsistency noted.
Location
9
Excellent central location close to major attractions.
Room Quality
7.5
Some rooms are described as old and small with basic furniture.
Amenities
8
Basic amenities available but some expected comforts lacking.
Value for Money
7.5
Some reviews indicate the price is high compared to quality.
Food and Beverage
8.5
Breakfast is well-reviewed but some mention it could be better.
Overall Experience
8.1
Overall experience is generally positive despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:45

Property Description

Luxurious Accommodation in Historic Vienna
The 4-star Pertschy Palais Hotel, located in the Baroque Cavriani Palace in Vienna's historic center, offers elegantly furnished rooms with modern amenities. Convenient Location and Nearby Attractions
Situated just steps away from popular landmarks such as the Graben shopping street and Hofburg Palace, guests can easily explore Vienna's iconic sites on foot. Delightful Dining and Services
Indulge in a rich Viennese buffet breakfast and complimentary warm drinks throughout the day. Experience luxury and convenience at Pertschy Palais Hotel. Book your stay now and immerse yourself in Viennese charm.

Important information:

Please note that a valid credit card corresponding to the name on the booking is required at check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Location

Guest Reviews

8.1
Based on 5701 reviews
Cleanliness: 7.7
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 7.5
Food and Beverage: 8.5
Overall Experience: 8.1
E
Edward • solo_traveller • gb
7
Enjoyable
Pros:

Location, character and staff.

Cons:

No breakfast. Bedrooms were too small. Poor soundproofing between bedrooms.

2026-09-12 • via Nuitee
A
Ahmed • solo_traveller • in
10
Vienna trip
Pros:

Excellent spacious rooms nice staff centrally located

Cons:

Minibar was empty

2026-09-12 • via Nuitee
P
Philip • solo_traveller • gb
10
2026-09-10 • via Nuitee
E
eberhard • solo_traveller • de
7
Mittendrin, charmant, einfach,
Pros:

Lage Lage Lage top. charmant, nettes Personal

Cons:

Haus und Zi. überhitzt.

2026-09-08 • via Nuitee
N
Noelia • couple • es
6
Cons:

Faltaba aire acondicionado

2026-09-08 • via Nuitee
M
Minelli • solo_traveller • it
7
2026-09-08 • via Nuitee
I
Inbal • solo_traveller • il
8
Pros:

מיקום מצוין, צוות נעים , חדרים הקיים ומרווחים, ארוחת בוקר בסדר, היה מוזר שבוקר אחד היה תקלה ולא נפצח ידר אוכל נתנו שובר ארוחת בוקר קח במסעדה באיזור
סה"כ נהננו מאוד

2026-09-07 • via Nuitee
R
Roland • solo_traveller • de
8
Pros:

Fahrrad stand sicher in einer Art Geräteschuppen.

2026-09-07 • via Nuitee
G
ginette • solo_traveller • fr
9
Pros:

Très bien. Emplacement idéal en plein centre-ville. Personnel très accueillant à nos petits soins. Petit déjeuner correct Je recommande
Je

2026-09-05 • via Nuitee
Çağatay • family_with_children • tr
10
Tarihi güzel bir otel
Pros:

Tarihi bir otel. Merkezde olması çok güzel

2026-09-02 • via Nuitee
A
Ayaka • couple • jp
10
Pros:

場所もお部屋も良かった。スタッフさんも親切でした。

2026-09-01 • via Nuitee
S
Sandrine • couple • fr
8
2026-08-31 • via Nuitee
K
Katerina • solo_traveller • bg
9
Pros:

We always enjoy staying at Pertschy Palais, that's why we are coming back for the fourth time. Top location in the heart of the city, spacious rooms with aristocratic ambiance, kind staff, and nice breakfast.

Cons:

We just noticed that the breakfast was not as abundant as it has been the previous years, but still there were enough options for everyone for a good start of the day, so this is not something to complain about.
Perhaps so more lightning in the bathroom would do good.

2026-08-30 • via Nuitee
B
Buminhan • solo_traveller • tr
9
2026-08-29 • via Nuitee
G
Graham • couple • gb
7
2026-08-28 • via Nuitee
S
Sandra • solo_traveller • at
5
2026-08-28 • via Nuitee
S
Stefan • solo_traveller • ro
7
Fair
Pros:

Location

Cons:

The rooms have thin walls, you cand hear everything and the cleaning staff doesn’t care about that, and they make noise

2026-08-28 • via Nuitee
L
Laber • solo_traveller • at
10
Pros:

Personal sehr freundlich, tolles Zimmer, sehr gute Lage

2026-08-27 • via Nuitee
M
Michael • solo_traveller • at
7
2026-08-27 • via Nuitee
G
Gilestro • solo_traveller • it
7
Pros:

Ci è piaciuto il personale, gentile e disponibile.

Cons:

Non ci è piaciuto per niente la colazione, alle 8.30 non siamo riusciti a trovare nulla nel buffet, croissant terminati, torte terminate, pane finito.

2026-08-26 • via Nuitee