The Lodge at Kingsbury Crossing

Hotels
Independent
8.8 (124 reviews)
133 Deer Run Ct., Stateline, Nevada, 89449 , Stateline , US

Facilities

Arcade/game room
Free WiFi
Sauna
Ski storage
Concierge service
Elevator
Ski storage
Arcade/game room
Library
Smoke-free property
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Issues with check-in service
Elevator problems

Categories

Cleanliness
8.44
Rooms are clean and well-maintained.
Service
9.41
Staff was very friendly and helpful.
Location
9.45
Great location, quiet yet close to attractions.
Room Quality
8.4
Rooms have comfortable amenities and good kitchen facilities.
Amenities
8.43
Free laundry facilities and on-call van service were appreciated.
Value for Money
8.39
A good value for the price paid.
Food and Beverage
8.94
Light breakfast offered, along with nearby dining options.
Overall Experience
8.91
Overall a pleasant stay, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:27

Property Description

Escape to a breathtaking retreat at The Lodge at Kingsbury Crossing, where comfort meets adventure.

Indulgent Amenities
Unwind in our rejuvenating hot tub and sauna, perfect for melting away the stress of everyday life. You’ll also enjoy access to our vibrant game room, ensuring fun for guests of all ages!

Spacious Accommodations
Choose from our 63 inviting guestrooms, each equipped with a cozy fireplace and a flat-screen television. Enjoy the luxury of private balconies or patios, and kitchens equipped with full-sized refrigerators and microwaves for added convenience.

Convenient Location
Located just minutes from top attractions like the Heavenly Ski Resort and various casinos, you're perfectly positioned to explore the best of Lake Tahoe. With complimentary self-parking and wireless internet, every aspect of your stay promises relaxation and enjoyment.

Book your unforgettable stay at The Lodge at Kingsbury Crossing today!

Important information:

Enjoy recreational amenities such as a hot tub and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RNO

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.8
Based on 124 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.91
H
Huey couple us
9
2026-07-25 via Nuitee
H
Hernandez family_with_children us
10
Maravilloso 🫶🥰gracias
Pros:

Todo muy bonito 😍 la cama muy bien la cocina muy completa la sala con TV muy linda el baño muy limpio me encantó que había un balcón y se miraba la naturaleza por la ventana 🥰🙌

2026-07-24 via Nuitee
J
Jeffrey solo_traveller nl
10
Pros:

Nette en ruime kamer. Kamer was netjes en voorzien van alle basisbenodigheden.

Cons:

Niets

2026-07-23 via Nuitee
A
Aguilar couple us
10
2026-07-23 via Nuitee
A
Alban solo_traveller fr
9
2026-07-21 via Nuitee
S
Shanta couple us
9
Convenient comfortable place to stay with comfy accommodations while visiting Lake Tahoe.
Pros:

Special room and comfy bed. Separate small living room kitchen area. A cozy fireplace.

Cons:

The common lobby are was cramped and not very inviting. Unable to access lobby after 7:45pm.

2026-07-20 via Nuitee
I
Ines H solo_traveller de
10
Kleine Oase am Lake Tahoe
Pros:

Eine kleines Wohnzimmer mit Couch, die leider nicht ausziehbar war, aber für unsere Kids gereicht hat. Eine gut ausgestattete Küche mit Geschirr für exakt 4 Personen. Ein Schlafzimmer mit bequemen Bett. Insgesamt sehr ruhig. Wir hatten Glück und waren Samstag da mit einem "Grab and Go" Frühstück. Sehr leckere Hot Chocolate. Sehr freundliches Personal! Wir würden wiederkommen.

Cons:

Wir waren mit jungen Kindern da. Mit Teenis oder 4 Erwachsenen könnte es ohne echte Schlafcouch ggf. schwierig werden.

2026-07-20 via Nuitee
R
rishod couple us
6
2026-07-19 via Nuitee
W
William solo_traveller us
9
2026-07-18 via Nuitee
A
Audrey couple us
8
2026-07-18 via Nuitee
C
cheryl couple us
10
2026-07-16 via Nuitee
I
Iurii couple us
10
Cool
Cons:

Nothing at all

2026-07-15 via Nuitee
R
Racquel couple us
9
Pros:

Excellent value for location and facilities. Good AC. Lovely balcony.

Cons:

10 AM check-out time.

2026-07-15 via Nuitee
G
Giovani family_with_children br
8
Perto de tudo é ótimo custo benefício
Pros:

Boa localização , confortável e um dos melhores custo benefícios de lake Tahoe .

Cons:

Nada

2026-07-10 via Nuitee
T
Tatsiana family_with_children us
6
Great room, but poor communication and customer service significantly affected our stay.
Pros:

Overall, I really liked this hotel and especially the studio. It was clean, comfortable, and well-equipped. In fact, I thought it would have been a great place to stay for several nights if I hadn't already had another reservation.

Cons:

The only issue at check-in was that there is no 24-hour reception. Guests have to call to get the code for the key box, but when we arrived late in the evening, no one answered the phone number provided in the hotel's message. After several attempts, I finally found a different phone number in the lobby information, and someone answered and gave us the code. It would be very helpful if the hotel ensured the correct phone number is provided and clearly explained where guests can find an alternative contact number if needed.

Unfortunately, the biggest problem happened at check-out. Before leaving the room for breakfast, I double-checked my Booking.com reservation, confirmation emails, and hotel messages, and all of them stated that check-out was at **11:00 AM**. At around **10:00 AM**, while I was out getting breakfast for my family, someone knocked on our door telling my husband it was time to check out. We explained that our reservation clearly showed an 11:00 AM check-out. A short time later, while we were eating breakfast in the room, the housekeeping staff knocked again and insisted that we had to leave immediately. After speaking with the receptionist by phone, I was told that the hotel had changed its check-out time to **10:00 AM** about a month earlier, but this information had never been updated on Booking.com or in any of the emails or messages we received.

Instead of notifying us about the updated check-out time, we were rushed to pack our belongings and leave while we were still eating breakfast. It was stressful and honestly shocking. I have stayed in many hotels and have never experienced being asked to leave an hour earlier than the confirmed check-out time because the hotel failed to update its information.

The room itself was excellent, but the poor communication regarding check-in and especially the incorrect check-out information significantly affected our overall experience.

2026-07-07 via Nuitee
P
Phuong family_with_children us
10
Best value for your money!! Clean and spacious.
Pros:

Property had all the convenience of home—AC, full kitchen (pots, pan, plates, bowls, utensils, coffee maker, toaster, microwave, large fridge, etc), dishwashing detergent,, soap, lotion, shampoo, paper towel, etc. I also had free access to a washer and dryer in the next building. It was easy to call in to get extra towels to the room or have trash picked up. Parking on the premise is free and easy.
The location is a 5-10 minutes drive to heavenly village where all the shops and restaurants are located. Best value for the price! I will definitely book again the next time I visit.

Cons:

It would be nice to be able to access the jacuzzi later. Our family didn’t have a chance to access the jacuzzi since we couldn’t be home before 6:30 pm.

2026-07-07 via Nuitee
D
DeniZe extended_group us
8
Great stay, close to everything, super helpful staff
Pros:

Location, staff were super helpful and nice, suites had everything needed to make meals

Cons:

Breakfast items were too carb-sugar heavy. I recommend a bit healthier items including berries. It Would be nice if coffee service was self served.

2026-07-06 via Nuitee
A
Anna solo_traveller pl
10
Pros:

nicely located, well-equipped, spacious, clean and comfortable

2026-07-06 via Nuitee
C
Carin extended_group us
8
Had a great time on 4th of July. Drove up from Reno for the night. Love the lobby/library. So comfortable. Can’t wai
Pros:

Private, quiet, comfortable, great location, everything we needed in the kitchen.

2026-07-06 via Nuitee
F
Franziska couple de
10
2026-07-06 via Nuitee