Mercure Pattaya Ocean Resort

Hotels
•
Mercure
7.8 (1719 reviews)
463/100 Moo 9, Pattaya Second Road, Nongprue Banglamung , Pattaya Central , th

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities for kids
Cons:
Poor cleanliness
High price for value
Issues with room size

Categories

Cleanliness
6.8
Several reviews mentioned poor cleanliness, with specific issues noted.
Service
9.3
Staff are frequently described as friendly and helpful.
Location
8.8
Many reviews praised the hotel's convenient and quiet location.
Room Quality
7.3
Mixed sentiments noted about room size and amenities.
Amenities
7.8
Amenities like the pool were praised, but some aspects were lacking.
Value for Money
6.8
Concerns were raised regarding the price relative to the quality of services.
Food and Beverage
7.3
Breakfast received positive comments, but other meal aspects were questioned.
Overall Experience
8.3
Overall, guests enjoyed their stay despite certain drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:52

Property Description

Luxurious Accommodations
Experience comfort and style in our air-conditioned rooms and suites, equipped with modern amenities like flat-screen TVs and minibars. Some units even offer stunning ocean views for a truly memorable stay.

Exciting Facilities
Indulge in our outdoor pool, fitness centre, and kids' club. For relaxation, head to our on-site restaurant and savor a range of delicious local and international dishes. Stay connected with free WiFi throughout the property.

Convenient Location
Located near top attractions like Alcazar Cabaret and Art In Paradise, our hotel offers easy access to the best of Pattaya. With chargeable airport transfer services and on-site parking, your travel convenience is our priority.

Book now and make Mercure Pattaya Ocean Resort your home away from home!

Important information:

Please present the same credit card used to guarantee your booking when checking-in at the property.

Pets allowed at an additional fee of THB 500 per pet

Maximum 2 pets per room

Maximum 10 kg per pet

Pets not allowed in restaurants, pools, water park and children’s clubGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 11 years old and over stay for THB 1,200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1719 reviews
Cleanliness: 6.8
Service: 9.3
Location: 8.8
Room Quality: 7.3
Amenities: 7.8
Value for Money: 6.8
Food and Beverage: 7.3
Overall Experience: 8.3
H
Hasan 007 • extended_group • ae
8
Coming back after long time
Pros:

Everything was v. Nice from the receptionist to room facilities to staff treatments and last the pool.

Cons:

NA

2026-06-10 • via Nuitee
Z
Zarife • family_with_children • tr
10
2026-06-08 • via Nuitee
M
MOHAMMED • couple • ae
4
Change everything
Pros:

Pool

Cons:

Every thing except pool

2026-06-07 • via Nuitee
B
Buddhika • couple • ae
10
2026-06-06 • via Nuitee
S
Shah • solo_traveller • my
10
2026-06-04 • via Nuitee
I
Imdoung • couple • th
10
Pros:

ส่วนน้ำน่าเล่นมาก

2026-05-31 • via Nuitee
M
Maduke • solo_traveller • us
8
2026-05-28 • via Nuitee
วิรัญพล • extended_group • th
3
Cons:

การเช็คอินช้ามากที่จอดรถไม่สะดวกเจอห้องเล็กมาก พนักงานไม่ได้ให้การช่วยเหลือ

2026-05-26 • via Nuitee
รวี คล้ายวงศ์ • solo_traveller • th
8
2026-05-26 • via Nuitee
รวี คล้ายวงศ์ • solo_traveller • th
8
2026-05-26 • via Nuitee
F
Fahmi • solo_traveller • bh
8
2026-05-24 • via Nuitee
R
Ruthjagorn • solo_traveller • th
10
2026-05-21 • via Nuitee
S
salim • couple • om
8
Nothing to say
Pros:

No comment

Cons:

No comment

2026-05-21 • via Nuitee
Y
Yousif • couple • ae
6
Pros:

Location
Price
Cofortable

Cons:

They allow pets
Bad smell in coridors

2026-05-20 • via Nuitee
M
Marcel • solo_traveller • de
8
Pros:

Easy and early check in. Good location

2026-05-19 • via Nuitee
R
Richard • couple • au
6
We had a very good experience at this hotel.
Pros:

Room was good
Breakfast was very good
Pool was well kept but probably near the end of its' service life

Cons:

I like a pool to do laps in so I prefer a long sraight pool. The hotel already has a pool playground downstairs for children and people who want to play, which is good as the hotel had one pool for the adults and one for children so in general the facilities are very good.

2026-05-18 • via Nuitee
M
MAHALATI • family_with_children • th
8
2026-05-18 • via Nuitee
M
MAHALATI • couple • th
8
Very comfortable stay with good facilities and friendly staf
Pros:

The room was comfortable and clean. The facilities were very good and the staff were friendly. Nice atmosphere for a relaxing stay.

Cons:

The location was a little far from some attractions, but overall it was fine.

2026-05-18 • via Nuitee
P
Praiya • family_with_children • th
9
2026-05-13 • via Nuitee
C
Chakkrit • solo_traveller • th
8
2026-05-08 • via Nuitee