Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent amenities
Wonderful breakfast
Cons:
Room change mishaps
Housekeeping issues
Unexpected charges

Categories

Cleanliness
8.66
Housekeeping mishandled personal belongings and washed clothes not meant for laundry.
Service
10
Staff were friendly but service professionalism was inconsistent due to the room change issue.
Location
10
Exceptional location near major tourist attractions and Christmas markets.
Room Quality
9.66
Initial room change was a disappointment but new room was satisfactory.
Amenities
10
Pool, sauna, and breakfast were highlights of the stay.
Value for Money
9.16
High value for luxury accommodations, but unexpected charges were concerning.
Food and Beverage
9.66
Breakfast was excellent, but other dining experiences had mixed reviews.
Overall Experience
9.66
Despite some disappointments, the stay was largely enjoyable and memorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 10:04

Property Description

Luxurious Wellness Area and Dining Options
The Park Hyatt Vienna boasts a luxurious wellness area with an indoor swimming pool, perfect for relaxation. Indulge in various dining options, from brasserie classics to modern drinks at The Bank Brasserie & Bar.

Elegantly Furnished Rooms and Suites
Experience luxury in the elegantly furnished air-conditioned rooms and suites, ranging from 35 to 170 m². Each unit features modern appliances, a flat-screen TV, and a fully-stocked minibar, offering a blend of comfort and Viennese elegance.

Modern Meeting Spaces and Proximity to Famous Sights
With 800 square metres of modern meeting space, the hotel is ideal for business travelers. Explore Vienna's famous sights like Saint Stephen's Square and Cathedral, just a 5-minute walk away, and enjoy easy access to luxury shops and cafes.

Book your stay at Park Hyatt Vienna for a luxurious and memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Location

Property Video

Guest Reviews

9.6
Based on 812 reviews
Cleanliness: 8.66
Service: 10
Location: 10
Room Quality: 9.66
Amenities: 10
Value for Money: 9.16
Food and Beverage: 9.66
Overall Experience: 9.66
H
Hiba • couple • ae
8
It was a great stay and would defiantly recommend the hotel for family and friends
Pros:

Staff was amazing and very helpful and welcoming. The hotel itself is fancy and nice as compared to hotels in europe

2026-10-14 • via Nuitee
H
Hanaa • extended_group • qa
10
Perfect
Pros:

I would like to sincerely appreciate your front desk team, your doorman, and your porter. They were all exceptionally friendly, professional, and helpful throughout our stay. Their warm welcome and support truly made a difference. Please pass my thanks to them.

Cons:

I would like to share a concern regarding housekeeping. While not all of them, some of the housekeepers were not friendly or professional. There was no smile, no greeting - they don't say good morning or good evening, and they don't even reply when you greet them. They seemed impatient and not smooth in their interaction.

2026-10-11 • via Nuitee
A
Avtandil • family_with_children • ge
6
2026-10-10 • via Nuitee
S
Serdar Can • couple • tr
9
2026-10-07 • via Nuitee
L
Laura • solo_traveller • us
9
Pros:

Beautiful pool. Hotel restaurant was delicious. Room was comfortable.

Cons:

Our window looked out onto a roof/ building and was pretty dark which was kind of disappointing for a suite stay. We had to call down to get our luggage sent to our room, it took a couple of hours because they had forgotten. Just a couple of weird things with staff that I wouldn’t expect at this price point

2026-09-19 • via Nuitee
K
Kaloian • family_with_children • bg
8
Nothing special
Cons:

I drunk the water from the minibar on day 1. Never received another during the next 4 days. Nobody ever took a look at it.

2026-09-19 • via Nuitee
A
Andrea • couple • at
10
Pros:

Tout était parfait 🤩

Cons:

Rien

2026-09-09 • via Nuitee
M
Mark • couple • se
10
2026-09-07 • via Nuitee
E
Esam • couple • sa
10
was great
Pros:

everything except the hotel missing a lobby

Cons:

No lobby

2026-09-06 • via Nuitee
R
Rocco • couple • de
10
Eine unübertreffliche Unterkunft, um Wien zu Fuß zu entdecken.
Pros:

Einrichtungsstil (auch die Technik), Architektur, unschlagbare Freundlichkeit (sehr elegant und immer warmherzig), das Frühstück und die perfekte Lage - eine Unterkunft der absoluten Extraklasse.

Cons:

nichts

2026-09-05 • via Nuitee
L
List • couple • at
10
2026-08-30 • via Nuitee
C
carl • extended_group • de
3
Pros:

Personal sehr nett

Cons:

Ich bin gehbehindert
Der Zugang zum Schwimmbad / Fitness war Grotten schlecht!!

2026-08-29 • via Nuitee
I
Ioana • couple • ro
10
Superb Park Hyatt Vienna! Hotelul este superb, insa personalul întrece hotelul si așteptările!
Pros:

Superb! Am fost absolut incantati de Park Hyatt Vienna. Intreaga echipa ne-a depasit asteptarile! Sunt mai mult decat profesionisti! Sunt alesi pe sprânceana! Sunt atenti la detalii, inteligenti, manierati, extraordinar de draguti si binevoitori. Hotelul este imoecabil, camerele superbe, spatioase, curate, cu bun gust decorate, curatenia impecabila. Mesele excelente, atat de breakfast, cat si de dinner. Nota 10!

2026-08-26 • via Nuitee
F
Franziska • couple • ch
5
Enttäuschend, schlechtes Preis Leistung Verhältnis
Pros:

Lage top, Personal freundlich, Zimmer Einrichtung zu spartanisch, geräuschvolle minibar mit aufkleber, wo man unter dem Möbel diese abschalten kann! Haben also schon viele Gäste deshalb reklamiert. Ist absolut inakzeptabel. Badezimmer nur 1 Waschbecken und klein. Unmöglich zu zweit im Bad zu sein.

Cons:

Zimmer, kleines Fenster, Einrichtung, Badezimmer nur ein Waschbecken und klein

2026-08-23 • via Nuitee
H
Hamad • family_with_children • kw
10
2026-08-21 • via Nuitee
S
SENCAN • family_with_children • ca
10
A lot
Pros:

Very much everything

Cons:

Everything

2026-08-20 • via Nuitee
M
Martin • solo_traveller • de
10
2026-08-15 • via Nuitee
J
Joachim • couple • de
9
einfach fantastisch.
Pros:

Fantastische zentrale Lage. Mein bestes Hotelfrühstück !!
Toller Spa mit Schwimmbad im alten Tresorraum .

2026-08-13 • via Nuitee
J
Juhani • couple • fi
10
Wonderful hotel and personnel. Perfect place to enjoy and learn about Vienna.
Pros:

Exceptional service in all areas. The waiter exceeded all expectations by preparing typical Austrian breakfast plates and explaining them to us when we asked about typical breakfast customs. No better way to start the day.

2026-08-05 • via Nuitee
S
SherriS329 • Couples
6
Restaurant staff needs more training.
Pros:

Room was beautiful. Service at breakfast last attentive servers. Our Server was distracted with talking to other staff members. We had to put in our own order and then we had to also pick it up from the chef. Pretty lame for the price of the room.

2026-07-28 • via Tripadvisor