Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent amenities
Wonderful breakfast
Cons:
Room change mishaps
Housekeeping issues
Unexpected charges

Categories

Cleanliness
8.66
Housekeeping mishandled personal belongings and washed clothes not meant for laundry.
Service
10
Staff were friendly but service professionalism was inconsistent due to the room change issue.
Location
10
Exceptional location near major tourist attractions and Christmas markets.
Room Quality
9.66
Initial room change was a disappointment but new room was satisfactory.
Amenities
10
Pool, sauna, and breakfast were highlights of the stay.
Value for Money
9.16
High value for luxury accommodations, but unexpected charges were concerning.
Food and Beverage
9.66
Breakfast was excellent, but other dining experiences had mixed reviews.
Overall Experience
9.66
Despite some disappointments, the stay was largely enjoyable and memorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 10:04

Property Description

Luxurious Wellness Area and Dining Options
The Park Hyatt Vienna boasts a luxurious wellness area with an indoor swimming pool, perfect for relaxation. Indulge in various dining options, from brasserie classics to modern drinks at The Bank Brasserie & Bar.

Elegantly Furnished Rooms and Suites
Experience luxury in the elegantly furnished air-conditioned rooms and suites, ranging from 35 to 170 m². Each unit features modern appliances, a flat-screen TV, and a fully-stocked minibar, offering a blend of comfort and Viennese elegance.

Modern Meeting Spaces and Proximity to Famous Sights
With 800 square metres of modern meeting space, the hotel is ideal for business travelers. Explore Vienna's famous sights like Saint Stephen's Square and Cathedral, just a 5-minute walk away, and enjoy easy access to luxury shops and cafes.

Book your stay at Park Hyatt Vienna for a luxurious and memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Location

Property Video

Guest Reviews

9.6
Based on 812 reviews
Cleanliness: 8.66
Service: 10
Location: 10
Room Quality: 9.66
Amenities: 10
Value for Money: 9.16
Food and Beverage: 9.66
Overall Experience: 9.66
L
Laura • solo_traveller • us
9
Pros:

Beautiful pool. Hotel restaurant was delicious. Room was comfortable.

Cons:

Our window looked out onto a roof/ building and was pretty dark which was kind of disappointing for a suite stay. We had to call down to get our luggage sent to our room, it took a couple of hours because they had forgotten. Just a couple of weird things with staff that I wouldn’t expect at this price point

2026-09-19 • via Nuitee
K
Kaloian • family_with_children • bg
8
Nothing special
Cons:

I drunk the water from the minibar on day 1. Never received another during the next 4 days. Nobody ever took a look at it.

2026-09-19 • via Nuitee
A
Andrea • couple • at
10
Pros:

Tout était parfait 🤩

Cons:

Rien

2026-09-09 • via Nuitee
M
Mark • couple • se
10
2026-09-07 • via Nuitee
E
Esam • couple • sa
10
was great
Pros:

everything except the hotel missing a lobby

Cons:

No lobby

2026-09-06 • via Nuitee
R
Rocco • couple • de
10
Eine unübertreffliche Unterkunft, um Wien zu Fuß zu entdecken.
Pros:

Einrichtungsstil (auch die Technik), Architektur, unschlagbare Freundlichkeit (sehr elegant und immer warmherzig), das Frühstück und die perfekte Lage - eine Unterkunft der absoluten Extraklasse.

Cons:

nichts

2026-09-05 • via Nuitee
L
List • couple • at
10
2026-08-30 • via Nuitee
C
carl • extended_group • de
3
Pros:

Personal sehr nett

Cons:

Ich bin gehbehindert
Der Zugang zum Schwimmbad / Fitness war Grotten schlecht!!

2026-08-29 • via Nuitee
I
Ioana • couple • ro
10
Superb Park Hyatt Vienna! Hotelul este superb, insa personalul întrece hotelul si așteptările!
Pros:

Superb! Am fost absolut incantati de Park Hyatt Vienna. Intreaga echipa ne-a depasit asteptarile! Sunt mai mult decat profesionisti! Sunt alesi pe sprânceana! Sunt atenti la detalii, inteligenti, manierati, extraordinar de draguti si binevoitori. Hotelul este imoecabil, camerele superbe, spatioase, curate, cu bun gust decorate, curatenia impecabila. Mesele excelente, atat de breakfast, cat si de dinner. Nota 10!

2026-08-26 • via Nuitee
F
Franziska • couple • ch
5
Enttäuschend, schlechtes Preis Leistung Verhältnis
Pros:

Lage top, Personal freundlich, Zimmer Einrichtung zu spartanisch, geräuschvolle minibar mit aufkleber, wo man unter dem Möbel diese abschalten kann! Haben also schon viele Gäste deshalb reklamiert. Ist absolut inakzeptabel. Badezimmer nur 1 Waschbecken und klein. Unmöglich zu zweit im Bad zu sein.

Cons:

Zimmer, kleines Fenster, Einrichtung, Badezimmer nur ein Waschbecken und klein

2026-08-23 • via Nuitee
H
Hamad • family_with_children • kw
10
2026-08-21 • via Nuitee
S
SENCAN • family_with_children • ca
10
A lot
Pros:

Very much everything

Cons:

Everything

2026-08-20 • via Nuitee
M
Martin • solo_traveller • de
10
2026-08-15 • via Nuitee
J
Joachim • couple • de
9
einfach fantastisch.
Pros:

Fantastische zentrale Lage. Mein bestes Hotelfrühstück !!
Toller Spa mit Schwimmbad im alten Tresorraum .

2026-08-13 • via Nuitee
J
Juhani • couple • fi
10
Wonderful hotel and personnel. Perfect place to enjoy and learn about Vienna.
Pros:

Exceptional service in all areas. The waiter exceeded all expectations by preparing typical Austrian breakfast plates and explaining them to us when we asked about typical breakfast customs. No better way to start the day.

2026-08-05 • via Nuitee
S
SherriS329 • Couples
6
Restaurant staff needs more training.
Pros:

Room was beautiful. Service at breakfast last attentive servers. Our Server was distracted with talking to other staff members. We had to put in our own order and then we had to also pick it up from the chef. Pretty lame for the price of the room.

2026-07-28 • via Tripadvisor
S
SPGPlatinum82 • Family • Dallas, Texas
10
More Than a Hotel - A Truly Unforgettable Experience
Pros:

Park Hyatt Vienna is not just a hotel - it’s a complete travel experience. From the moment you arrive until the moment you leave, every member of the team makes you feel genuinely welcome. This is, without a doubt, one of the finest Hyatt properties on the planet.

The hotel itself is stunning, with elegant rooms, beautiful architecture, and a perfect location for exploring Vienna. The pool and sauna facilities are absolutely perfect - peaceful, luxurious, and the ideal place to unwind after a day of sightseeing.

What truly sets this hotel apart, however, is its people. Alessandro from Room Service was simply outstanding. It became almost funny because every time he brought us something, we’d remember one more thing we needed and send him on another trip. Not once did he hesitate - he handled every request with a genuine smile and incredible warmth. That is exceptional service.

Nadeem, the bellman, was equally wonderful. He helped us load all of our luggage as we checked out for the airport.

A special thank you to Cheynne, who welcomed us with such a warm smile during check-in. She even personally showed us to our room and gave us a thoughtful tour, making us feel at home from the very beginning.

The restaurant team was equally phenomenal. Roman, Jann, and Leila all delivered outstanding service throughout our stay. Leila went above and beyond by giving us a tour of the restaurant, lounge, and bar, making us appreciate the beautiful facilities even more.

It’s rare to find a hotel where every interaction leaves such a positive impression. The hospitality, attention to detail, and genuine friendliness of the entire staff are second to none. We travel frequently and stay at many luxury hotels around the world, but Park Hyatt Vienna has set a new benchmark. We cannot recommend it highly enough and can’t wait to return.

2026-07-25 • via Tripadvisor
S
smoudarres • NONE
10
Vinna's finest
Pros:

I believe this is the best hotel in Vienna, centrally located the room was immaculate and beatifully decorated , the breakfast was beyond excellent. Highly recommended !! it's a must if you visit Vienna.

2026-07-24 • via Tripadvisor
I
Ibrahim • family_with_children • sa
10
2026-07-22 • via Nuitee
I
Irit • couple • il
10
Pros:

A perfect hotel in every way. Stunning room, excellent service, wonderful location, outstanding restaurant, and a fantastic breakfast. One of the best hotels we have stayed in. Highly recommended!

2026-07-19 • via Nuitee