Sky Hotel Kota Kinabalu

Die Sauberkeit ist schlecht. Bei Ankunft waren viele Krümel von Essensresten im Zimmer. Zudem viele Haare und generell staubige Zimmerecken und Schränke. Das wurde auch die tägliche "Reinigung" nicht besser. Das ist aber ein generelles Problem in Südostasien, dass Sauberkeit einfach anders gesehen wird als im Westen. Die Lage des Hotels ist suboptimal. Zu Fuß kommt man schlecht weg, da man lange entlang der vielbefahrenen Hauptstraße gehen muss, um zur Waterfront oder in andere Stadtteile zu gelangen. Das überqueren der Hauptstraße ist kaum möglich. Ich hab es nach dem ersten Tag aufgegeben und nur noch Grab benutzt. Airport-Transfer kostet 75 RM one-way, also lieber Grab nehmen (ca. 10 RM). Später Checkout kostet 100 RM - also lieber das Gepäck abstellen und 2h zur Massage im Warisan Square gehen, das kostet genauso viel.

My room was completely outdated and needed urgent renovation. Furniture was chipped and damaged. The window was broken and couldn't be closed at all. There was significant water damage on the wall in the bedroom underneath the aircon and the floor. The kitchen stated it was fully equipped but the utensils were sparse, dirty and there were no plates or bowls. There was mould in the bathroom and the doors are water damaged as well. They gave the room a quick wipe but it wasn't clean. I booked it as it was close to the airport and I wanted to use the pool. The pool was closed due to an event. I specifically asked the reception staff twice but they insisted I can use the pool but as soon as I arrived at the pool area the staff over there sent me away. The pool looked way smaller than in the photos anyway and not clean. After I confronted the staff at reception again and asked for at least a free meal at the restaurant they insisted I can use the pool later, or tomorrow and they will take to the manager and will get back to me. They simply sent me to my room and asked me to wait for their call as they are busy with other guests checking in. I felt like a child that did something wrong. The issue was not resolved and I had a terrible experience. It was definitely not worth the money I paid for the stay.

Tutto
Non ci sono venuti incontro in nessuna piccola richiesta
No late check out
No disponibilita’
No stanza pulita abbiamo soggiornato 4 notti ci hanno rifatto la stanza 1 sola volta
Ci hanno infine preso i bagagli lasciati la mattina alla reception
Nessuno sapeva dove fossero finiti, dopo 3 ore li abbiamo avuti rischiando di perdere il volo

I wont say i didnt like but just little bit improvement about the limitation used of wifi.

Didn’t like the way they charged us for an extra blanket, thought this should have been complimentary.
Had to complain about a dirty sink, towel and hairs on the toilet in our 3rd return.
No problem, I complained and it was seen to immediately

Dit mag absoluut geen 4-sterren hotel genoemd worden. Dw slechtste hotel ooit!
Tijdens inchecken kregen wij kamers die we niet hadden geboekt. Toen ik dat aangaf zeiden ze dat we een upgrade hebben gekregen met betere kamers, wat niet waar was. Town ik ze ermee confronteerde, kregen we te horen dat de kamers die we hadden geboekt niet meer bechikbaar was. Omdat ze die waarschijnlijk aan andere hadden gegeven en volgeboekt was.
Onderhoud is zo slecht. Kapote onderdelen, gordijnen gescheurd etc. Schoonmaak slecht, overal vies en schimmels. Op de lakens van de bedden waren allemaal vieze plekken. Heel oudbollig. Het was zo erg dat we een andere hotel hebben geboekt en zijn weggegaan.
Dit was echt nodig voor je eigen veiligheid en gezondheid. En hier ging het niet om 1 kamer. We waren met 3 gezinnen, dus 3 kamers. Allemaal hezelfde. Ik zou dit hotel aan niemand aanbevelen.

Nous étions au dernier étage et nous entendions les voitures comme si elles etaient dans la chambre
Tres mal insonorisée

Shabby, run down, hard beds, no sun beds, poor breakfast….

nothing, all okay