Fairview Hotel Nairobi, Vignette Collection by IHG

Hotels
•
IHG
9.5 (123 reviews)
Bishop Road, Nairobi , Nairobi , KE
+254 722 204429

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Facilities

Fitness facilities
Free airport transportation
Conference space
Golfing nearby
Breakfast available (surcharge)
Safe-deposit box at front desk
Free newspapers in lobby
Smoke-free property
Tours/ticket assistance
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Outstanding, attentive staff and hospitality
Beautiful gardens and pool (oasis-like setting)
Excellent breakfast and good restaurant options
Spacious, tastefully renovated rooms
Clean and charming property/atmosphere
Cons:
Ongoing building works causing noise at times
Perception of some overpriced items (wine, some food, and occasionally rooms)
Occasional room issues: large pillows, spotty internet, warm rooms/lack of AC for some
Limited dining options during renovations

Categories

Cleanliness
9.7
Multiple mentions of clean linens and 'squeaky clean' property; housekeeping consistently praised.
Service
10
Extremely strong positive sentiment: numerous comments calling staff amazing, hospitable and memorable (specific praise for reception and breakfast staff).
Location
9.6
Described as a peaceful 'oasis' in central Nairobi and a quiet, attractive setting — location repeatedly praised.
Room Quality
9.2
Rooms described as spacious and newly renovated with tasteful decor and good amenities (coffee machine in higher rooms); some negatives noted (overly large pillows, spotty internet in one room, occasional lack of air conditioning/room warmth).
Amenities
9.6
Beautiful gardens, pool, pianist and quality dining options praised; renovations have temporarily limited some services/dining but core amenities remain strong.
Value for Money
8.5
Mixed/negative sentiment: several guests noted rooms and especially wine/food can feel overpriced despite good quality; value is the weakest area mentioned.
Food and Beverage
9.8
Very positive: breakfast buffet singled out as exceptional (one guest compared it favorably across 36 countries) and restaurants described as good; some complaints about limited options during renovation and expensive wine.
Overall Experience
9.6
Overall highly positive — many guests strongly recommend, cite charm, ambience and outstanding staff; occasional disruption from building work noted but does not dominate guest sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

Rejuvenate Your Senses:
Indulge in the outdoor pool and fitness center for a refreshing experience during your stay at Fairview Hotel.

Delightful Dining Options:
Savor delectable meals at Pango or enjoy 24-hour room service. Unwind with a drink at the bar/lounge or poolside bar, creating memorable dining moments.

Convenience and Comfort:
Benefit from complimentary Wi-Fi, concierge services, and a hair salon. With amenities like a business center, event facilities, and a roundtrip airport shuttle, your stay is designed for ease and relaxation.

Book your stay at Fairview Hotel to enjoy these exquisite amenities and more!

Important information:

  • No pets and no service animals are allowed at this property.
  • Contactless check-in is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NBO

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.5
Based on 123 reviews
Cleanliness: 9.7
Service: 10
Location: 9.6
Room Quality: 9.2
Amenities: 9.6
Value for Money: 8.5
Food and Beverage: 9.8
Overall Experience: 9.6
A
Anthony
10
Pros:

Great hotel.

2025-09-11 • via Nuitee
D
Dori • partner
10
Pros:

Rarely do i enjoy writing a review of a hotel because most are good but few are extraordinary. The staff (Peter at reception, Owen at breakfast) made every moment a relaxed and memorable stay. Comfortable bed, spacious rooms, a breakfast buffet better than any other I've enjoyed in 36 countries! Highly recommend!

2025-08-11 • via Nuitee
E
Elizabeth • friends
10
Pros:

Beautiful ambiance, great pianist, fruendly staff, clean linens, overall wonderful

2025-08-02 • via Nuitee
P
Pecolia
10
Pros:

Gorgeous grounds, secure, quality restaurant/dining options.

2025-07-29 • via Nuitee
C
Cindy
10
Pros:

Really like the look and feel of this hotel. Have stayed here before when in Nairobi. Staff are very helpful and friendly. Food consistently good. I feel like the food is a bit overpriced but it is definitely good and good portions. The alcoholic beverages are quite reasonable though with the exception of the wine. A glass of wine is very expensive and overpriced. A great experience overall

2025-07-22 • via Nuitee
I
ileana • family
10
Pros:

The staff here are amazing , very hospitable, kind and accommodating. The rooms are spacious and the gardens are lovely - I highly recommend (traveling with family and friends for safari vacation)

2025-07-21 • via Nuitee
I
Ian
10
Lovely stay
Pros:

Lovely stay as always, lots of building work and noise underway currently.

2025-07-11 • via Nuitee
S
Sydney • friends
10
Pros:

Beautiful hotel. Staff was friendly. Would stay here again

2025-07-10 • via Nuitee
I
Ian
10
Great hotel. Lots of building work
Pros:

Lovely stay.
Please note there is building work underway at present and at times it was very noisy outside. Sitting next to the pool or sundeck was not great.

2025-07-06 • via Nuitee
C
carolyn • friends
10
Pros:

Fantastic staff and wonderful hospitality!

2025-07-01 • via Nuitee
R
Rafiki99 • Solo travel • fr
10
Another great stay at the Fairview in the newly renovated rooms
Pros:

As usual, the staff were welcoming and helpful - I was the first client in one of the newly renovate rooms - Happy that the renovations maintain the individuality of the hotel and so tastefully done. Loved the simple but tasteful decor and bathroom and the coffee machine ( only in more expensive rooms I think).
My complaints: was the pillows that are so huge and too thick for a good night's sleep. A soft pillow in the cupboard would be good the internet in my room (411) was very poor and spotty.
I ended up spending a week there as other plans did not work out - the restaurants were all good, the usual plentiful breakfast and as I said in the beginning, the lovely staff.

2025-06-02 • via Tripadvisor
R
Ramses
10
Pros:

Limited dinibgbopyions due to the large scale renovations

2025-05-20 • via Nuitee
R
Rick
10
A wonderful oasis in the heart of Nairobi
Pros:

This a wonderful hotel with staff that makes you feel that you are at ‘home’. The beautiful gardens and pool make it feel like an oasis in the rush of Nairobi.

2025-05-10 • via Nuitee
M
Mehran
10
Pros:

Wonderful staff… Too much noise due to renovation during breakfast time!

2025-04-30 • via Nuitee
K
Kendall D • partner
10
Pros:

Charm and atmosphere is really nice

2025-04-26 • via Nuitee
L
Lloyd
10
Pros:

Very nice property and staff

2025-04-23 • via Nuitee
M
Michelle • family
10
Pros:

If you need to stay in Nairobi and feel like you are not in the city then the Fairview is the place. We cannot say enough about the hotel and wonderful staff who make this hotel even more special.

2025-04-11 • via Nuitee
C
Chanda
10
Pros:

It was hot.
Air

2025-04-01 • via Nuitee
C
Chanda
10
Pros:

Air conditioner would be nice. It got really warm.

2025-03-31 • via Nuitee
H
Holly • partner
10
Pros:

Wonderful, quiet location in the centre of Nairobi.

2025-03-19 • via Nuitee