HOTEL MYSTAYS Nishi Shinjuku

Hotels
•
Mystays Hotel Management
8.4 (134 reviews)
7-14-14 Nishishinjuku, Tokyo, Tokyo, 160-0023 , Tokyo , JP
81-3-68537717

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Facilities

Free WiFi
24-hour front desk
Designated smoking area
Wheelchair accessible
Elevator
Breakfast available (surcharge)

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Dirty rooms
Unpleasant odors

Categories

Cleanliness
4.9
The property was extremely dirty with reports of dirty sheets and black mold.
Service
9.4
Staff were described as friendly and helpful despite some issues.
Location
9.9
Great location with many eateries and close proximity to Shinjuku station.
Room Quality
6.9
Room cleanliness issues and reports of unpleasant odors.
Amenities
8.4
Basic amenities present, with useful features like laundry machines.
Value for Money
8.9
Inexpensive hotel consistent with expectations for the price.
Food and Beverage
9.4
Breakfast was culturally diverse and well-reviewed.
Overall Experience
9.4
Overall impression was positive despite some major cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:47

Property Description

Discover the perfect blend of comfort and convenience at HOTEL MYSTAYS Nishi Shinjuku, your ideal home base in Tokyo.

Exceptional Dining Experience
Savor culinary delights at 新宿美食倶楽部「天の川」, offering cooked-to-order breakfasts daily. Enjoy delicious, satisfying meals just steps from your room.

Comfort and Connectivity
Unwind in one of our 105 air-conditioned guestrooms featuring complimentary wireless internet, digital programming, and cozy private bathrooms stocked with essentials like toothbrushes and slippers.

Convenient Amenities
Take advantage of our 24-hour front desk, laundry facilities, and easy elevator access for a seamless stay. Plus, the vending machine is perfect for late-night snacks.

Don’t miss out—book your stay at HOTEL MYSTAYS Nishi Shinjuku today for an unforgettable Tokyo experience!

Important information:

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • General

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Location

Guest Reviews

8.4
Based on 134 reviews
Cleanliness: 4.9
Service: 9.4
Location: 9.9
Room Quality: 6.9
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 9.4
Overall Experience: 9.4
Y
YUANPING • couple • cn
7
2026-06-27 • via Nuitee
M
MW • solo_traveller • nl
8
Pros:

Fantastische ligging vlakbij Shinjuku station en voor een mooie prijs.

Cons:

Het is bekend dat de Japanse hotelkamers klein zijn, maar 2 grote koffers kun je dan ook niet echt kwijt op de kamer

2026-06-27 • via Nuitee
C
Ciara Kirstine • solo_traveller • ph
10
Pros:

good location
near train station, pharmacy, malls
near tourist spots

Cons:

none

2026-06-27 • via Nuitee
T
tuba • solo_traveller • tr
10
2026-06-27 • via Nuitee
S
Selin • couple • tr
9
2026-06-27 • via Nuitee
C
Chih Yung • family_with_children • tw
6
2026-06-27 • via Nuitee
N
Nainesh Baliram • family_with_children • ae
6
2026-06-26 • via Nuitee
C
Carlo • solo_traveller • it
8
2026-06-26 • via Nuitee
C
Chayaporn • solo_traveller • th
8
Pros:

Amenities are good
Hotel's staff are very nice

Cons:

Toilet is not clean, there is an urine on toilet cover and drop on the floor

2026-06-26 • via Nuitee
松岡 • solo_traveller • jp
9
満足です。
Pros:

新しくきれいな建物、部屋、設備でした。

Cons:

朝食は洋食で大変良かったのですが、和食もあると良かった。

2026-06-25 • via Nuitee
M
Medy • family_with_children • id
10
Pros:

good location,service,and facility

2026-06-25 • via Nuitee
A
Amelae • extended_group • au
8
2026-06-25 • via Nuitee
R
Ramon • couple • es
8
2026-06-24 • via Nuitee
T
Trieu • family_with_children • vn
9
Good price for family to stay
Pros:

Best location in Shinjuku, very close to the station and interesting places around

2026-06-24 • via Nuitee
C
CHIA CHIEH • extended_group • us
9
Excellent short stay and will definitely book here again!
Pros:

If you're looking to get away from the hustle and bustle of Kabuki-Cho down the street, this is the place to be. Located on the quieter side of Shinjuku, this no-frills business hotel has everything you need for a quick getaway in Tokyo. Don't expect anything fancy (and that's a good thing).

Cons:

Be aware that the single room is teeeeeny BUT very well-appointed. Great for travelers with minimal luggage (and that was not me)

2026-06-23 • via Nuitee
R
Rohin • couple • gb
8
Enjoyed the stay, very convenient and functional with helpful staff.
Pros:

Great location to explore the Shinjuku area.

Cons:

The rooms were small, little space with large suitcases in the room however this was expected.

2026-06-23 • via Nuitee
E
Eduardo • couple • cl
10
2026-06-23 • via Nuitee
J
Jörg • solo_traveller • de
7
Ok
Pros:

Lage

Cons:

Zimmer (Doppelzimmer!) war sehr klein, man konnte die Koffer kaum um das Bett herumschieben.
Das Licht im Badezimmer konnte man auch nicht ausschalten.

2026-06-23 • via Nuitee
D
Dhruva • couple • us
7
Cons:

Small room

2026-06-23 • via Nuitee
E
erdal • family_with_children • tr
10
2026-06-22 • via Nuitee