Grand Makel Hotel Topkapi

Hotels
•
Independent
8.8 (69 reviews)
Maltepe Mah. Serce Kale Sok. No 1-1, Zeytinburnu Istanbul, Istanbul, 34010 , Istanbul , TR
+90 212 482 30 40

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Facilities

Full-service spa
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Elevator
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Cons:
Poor breakfast quality
Uninspired service

Categories

Cleanliness
7.76
There were mentions of cleanliness issues, especially with food items being stale.
Service
9.23
Despite some negative comments about staff attitude, the overall service was rated standard for this hotel tier.
Location
9.77
Standard quality for this hotel tier.
Room Quality
9.22
Standard quality for this hotel tier.
Amenities
9.25
Standard quality for this hotel tier.
Value for Money
9.21
Standard quality for this hotel tier.
Food and Beverage
6.76
Breakfast quality was substandard, with stale items reported.
Overall Experience
9.23
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:23

Property Description

Luxurious Spa Retreat
Indulge in a rejuvenating spa experience, alongside complementary Wi-Fi, concierge services, and a banquet hall.
Exquisite Dining Options
Savor a delicious meal at the hotel's restaurant, or enjoy the convenience of room service. Unwind with a drink at the bar/lounge.
State-of-the-art Facilities
Benefit from wired internet, express check-in/out, and 5 versatile meeting rooms. Take advantage of the airport shuttle and free parking.

To book your stay at this luxurious Istanbul hotel, visit our website today!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

Location

Guest Reviews

8.8
Based on 69 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.77
Room Quality: 9.22
Amenities: 9.25
Value for Money: 9.21
Food and Beverage: 6.76
Overall Experience: 9.23
U
Ugur • couple • at
7
Cons:

Abnutzungen

2026-07-25 • via Nuitee
A
abimen • family_with_children • gb
10
Great stay
Pros:

Great hotel with good staff. Rooms were nice and clean and it had great facilities like the sauna and swimming pool. Close to great restaurants and a close walk to the public transport so good location.

2026-07-25 • via Nuitee
فيصل • extended_group • gb
1
Pros:

فندق عادي

Cons:

فندق عادي

2026-07-23 • via Nuitee
Мартин • couple • bg
10
Very good price, perfect location, best service
2026-07-22 • via Nuitee
M
mohannad • solo_traveller • iq
8
2026-07-13 • via Nuitee
M
Mahdi • solo_traveller • iq
10
Pros:

I had a very good stay at Grand Makel Hotel Topkapi. The experience was great, with friendly and helpful reception staff and a very good breakfast.

The location I like it with many restaurants nearby, so you can enjoy different food options without going far. There is also a metro station close to the hotel crossthe street, which makes transportation easy.

I had a rental car, and free parking was available in front of the hotel

Overall, it was a great experience. Thank you!

Cons:

In my stay everything I like it

2026-07-11 • via Nuitee
E
Eleni • couple • gr
10
2026-07-10 • via Nuitee
Z
ZEYAD • couple • jo
8
2026-07-09 • via Nuitee
E
Esma • couple • at
9
Pros:

Istanbulda en begendigim otellerden biri oldu.. Calisanlar iyi ve yardimsever, Otel genel olarak temiz ve güvenli, Konumu mükemmel.

Cons:

Kahvalti biraz daha iyi olabilir mesela bitki caylari olabilirdi.

2026-07-08 • via Nuitee
E
Eleni • couple • gr
10
2026-07-07 • via Nuitee
J
Jamil • couple • sa
8
2026-07-05 • via Nuitee
R
Raed • family_with_children • sa
6
مقبول
Pros:

الغرفة واسعه
الموظفين ممتازين جدا خاصة محمود وبهاء الدين
والموظفة في المطعم والموظفة الطباخه
هناك مطاعم قريبة فخمة وشعبية
وتوجد مقاهي ايضا
وتوجد محطة قطار 10 دقائق سيرا
يوجد مصنع اولكر قريب

Cons:

هناك مصعدين فقط وأحدهما متعطل طوال فترة الاقامة
لايوجد عزل بين الغرف (اسمع صوت الشقة الاخرى)
عند دخولي انا وعائلتي للغرفة كانت المناشف غير نظيفة ويوجد شعر في أحدها وطلبت منهم تغييرها لي وغيروها
الموقع بعيد جدا عن وسط اسطنبول ،تحتاج بالتاكسي 20 دقيقة لتصل

2026-07-05 • via Nuitee
S
Sara • couple • ly
8
A pleasant and comfortable stay with a great location, friendly staff, and a very good breakfast.
Pros:

I liked the hotel overall. It was clean, quiet, and comfortable. The breakfast was very good with a good variety of options. The staff were friendly and helpful throughout my stay. The location was also excellent, with many restaurants, cafés, and shops nearby, including Espresso Lab, Starbucks, McDonald's, and several other convenient places within walking distance.

Cons:

The staff were polite and helpful; however, it would be nice to have assistance with luggage. I arrived late at night with two carry-on bags and had to carry them to my room myself. Having someone available to help with bags would make the arrival experience more comfortable.

2026-06-19 • via Nuitee
Y
Yulia • couple • gb
10
2026-06-18 • via Nuitee
S
Saeed • couple • fr
7
2026-06-18 • via Nuitee
T
Tony • couple • lb
10
Great experience
Pros:

I like ow friendly are the staff.in the reception was Sibel,she make upgreat for our room with a plate of fruit in a very smily face.great hotel great staff

Cons:

I hope that in the suite to have 2 bed and the spa expensive.she make 20% discount but still expensive so we didnt try it

2026-06-17 • via Nuitee
M
Marcel • family_with_children • ro
8
2026-06-16 • via Nuitee
P
patrick • extended_group • lb
8
Good value
Pros:

The facilities and the breakfast

Cons:

Room service slow one cheese sandwich took 1h 30 min

2026-06-16 • via Nuitee
A
akis • extended_group • gr
8
2026-06-16 • via Nuitee
G
Georgiana • couple • it
9
2026-06-15 • via Nuitee