Ritz Garden Hotel Manjung

Hotels
7.2 (839 reviews)
Lot 5260 and 5261, Jalan Lumut, Seri Manjung , Lumut , MY

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent breakfast
Cons:
Cleanliness issues
Room quality concerns
Overpriced

Categories

Cleanliness
6.13
Multiple reviews highlighted issues with cleanliness such as dirty carpets, unclean toilet bowls, and worn towels.
Service
8.1
Most reviews positively noted friendly and helpful staff, although some expressed dissatisfaction with service quality.
Location
8.14
The hotel’s location was repeatedly described as good and convenient, with easy access to nearby amenities.
Room Quality
6.59
Several comments mentioned issues like old and worn-out room conditions, but some noted clean rooms.
Amenities
7.12
Reviews mentioned decent breakfast but also brought up lack of variety and issues with air conditioning.
Value for Money
6.58
Some guests felt the hotel was overpriced for the quality offered, while others found it acceptable.
Food and Beverage
7.63
Food quality was praised in several reviews, with breakfast receiving positive mentions.
Overall Experience
7.3
General sentiment indicates mixed feelings; while some enjoyed their stay, others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 21:18

Property Description

Luxurious Accommodations
Indulge in our rooms equipped with modern amenities and comfortable beds for a relaxing stay.

Convenient Location
Located next to Billion Supermarket, our hotel provides easy access to shopping and dining options.

Exceptional Services
Enjoy complimentary Wi-Fi, on-site dining, and relaxing massage services during your stay.

To book your stay at Ritz Garden Hotel Manjung, contact us today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IPH

Location

Guest Reviews

7.2
Based on 839 reviews
Cleanliness: 6.13
Service: 8.1
Location: 8.14
Room Quality: 6.59
Amenities: 7.12
Value for Money: 6.58
Food and Beverage: 7.63
Overall Experience: 7.3
I
Iris • solo_traveller • de
6
2026-09-19 • via Nuitee
S
SUZILAH • couple • my
8
2026-09-19 • via Nuitee
N
Nurulhafizah • couple • my
9
2026-09-18 • via Nuitee
N
NOR AIN • family_with_children • my
6
Ok
Pros:

Lokasi yang strategik dan berdekatan dengan kemudahan lain.

Cons:

Kebersihan bilik (sampah penyewa lama tidak dibuang dan dikemas).
Stay untuk 5 hari 4 malam, tidak buat housekeeping walaupun telah dimaklumkan.

2026-09-17 • via Nuitee
N
Nur'ain Nabilah • solo_traveller • my
8
Pros:

- the male receptionist is very friendly and helpful 😁
- room is comfy enough
- everyhting is on 2nd floor is convenient!

Cons:

- airconditoner seems to not work well
- better direction to get to the ballroom's front entrance. My friends and I ended up backstage instead 😅
- we had a slight mishap where there was a blackout, hotel should install backup generator for this

2026-09-14 • via Nuitee
M
Muhammad Haziq • couple • my
8
Im happy and satisfied
Pros:

Breakfast was satisfying, quite comfortable room eventhough looks a bit oldie, good location. Im happy with what i paid

Cons:

A bit oldie look, maybe can decorate/ renew some facilities

2026-09-13 • via Nuitee
C
Chandran • solo_traveller • my
1
2026-09-06 • via Nuitee
N
Nur • solo_traveller • my
10
2026-09-04 • via Nuitee
M
Muhamad • solo_traveller • my
8
2026-09-04 • via Nuitee
H
Hanita • couple • my
7
2026-09-04 • via Nuitee
(
(MOH) • solo_traveller • my
8
I had a very pleasant stay, which made my work trip more comfortable and enjoyable.
Pros:

The reception counter staff provide excellent customer service. They are friendly, helpful, and attentive to guests’ needs.

Cons:

All is good

2026-09-02 • via Nuitee
S
Sue • couple • my
10
This is my 2nd time staying here. Shall repeat.
Pros:

Location. Cleanliness. Comfortable. Ample parking. Convenient.

Cons:

I like everything. Not bad.

2026-08-30 • via Nuitee
S
Shahnaz • couple • my
10
2026-08-30 • via Nuitee
N
Nor • couple • my
6
2026-08-27 • via Nuitee
H
HEMAN • couple • my
9
Value for money for short stay
Pros:

Location, Staff, Simple breakfast, Ample parking, Billion supermarket next door.

Cons:

Passageway stuffy/humid. Window facing opposite rooms. Small cockroaches.

2026-08-25 • via Nuitee
F
Fatin Nur Ateeya • couple • my
6
2026-08-23 • via Nuitee
Z
zuhaidi • couple • my
7
good
Pros:

good place to stay

Cons:

room cleaning not update, check in 4pm, but the room not ready yet, need to change the new room

2026-08-20 • via Nuitee
M
Mazura • couple • my
9
Pros:

Had a pleasant stay at Ritz Garden Hotel Manjung! The hotel staff were very friendly and welcoming during check-in, and the whole process was smooth and hassle-free.
The location is also very convenient as the hotel is right next to the mall, making it super easy to grab food, shop, or get anything we need.

2026-08-19 • via Nuitee
Z
Zakaria • solo_traveller • my
6
Pros:

Price of food at the restaurant were reasonable

Cons:

Had to request reception for tow
els

2026-08-13 • via Nuitee
L
Lim • solo_traveller • my
7
Overall it is okay
Pros:

Billion Supermarket just next door of hotel

Cons:

Some guests noise

2026-08-13 • via Nuitee