Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean facilities
Beautiful hotel
Cons:
Food variety could improve
Some noise from the road
Minor practical issues with room

Categories

Cleanliness
8.89
Hotel was clean and maintained, as highlighted by several reviews.
Service
9.36
Staff was consistently noted as friendly and accommodating across multiple reviews.
Location
9.4
The location was praised for being convenient with good access to transport.
Room Quality
8.85
Rooms were described as smart and comfortable, although some mentioned practical issues.
Amenities
8.88
Amenities were adequate but had some mentions of room for improvement.
Value for Money
8.84
General sentiment indicated good value, with some subjective concerns.
Food and Beverage
8.39
Breakfast and food options received mixed reviews, with particular criticism on variety.
Overall Experience
9.36
Overall stays were highly rated, with a high likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:50

Property Description

St Paul Hotel: A Stylish Boutique Gem

Historic Charm: Housed in a 19th-century building designed by the architect of the National History Museum, St Paul Hotel offers a unique stay with a rich history.

Gastronomic Delights: Indulge in creative British cuisine and fine wines at Melody, the hotel's onsite restaurant. For a more laid-back experience, the lounge bar offers casual dining in elegant surroundings.

Prime Location: Situated a short stroll from Hammersmith Tube Station and Kensington Olympia Exhibition Centre, this 4-star hotel provides easy access to London's top attractions, including Hyde Park and Kensington Gardens.

Experience luxury and history intertwined at St Paul Hotel - book your stay now for a memorable London getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LON

Location

Guest Reviews

9
Based on 3178 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
J
Jayne • couple • gb
1
Disappointing, complained but they didn’t care at all. No response.
Pros:

Location

Cons:

Dirty, staff don’t care at all

2026-10-17 • via Nuitee
P
Paul • couple • gb
9
A very enjoyable stay, would come back and recommend
Pros:

Beautiful old building with a great Whiskey Bar. Nice courtyard terrace area.
The staff were friendly and the rooms were good.

Cons:

The carpet in our room could do with replacing. There were quite a few marks on it. Otherwise the room was good and clean.

2026-10-17 • via Nuitee
D
Darren • couple • gb
7
Good value for money
Pros:

Love the setting and location

Cons:

Hairdryer didn’t work and pillows were too thin.

2026-10-17 • via Nuitee
D
DARYL • family_with_children • gb
10
Pros:

Really comfortable, lovely hotel & staff

2026-10-17 • via Nuitee
M
MKjazz • couple • fr
10
Un endroit de charme chargé d’histoire
Pros:

Un cadre unique, dans un établissement riche en histoire. Confort + calme + personnel attentionné = séjour parfait

Cons:

RAS

2026-10-16 • via Nuitee
T
Tanja • family_with_children • de
10
2026-10-16 • via Nuitee
L
Louise • couple • gb
9
Probably a little more expensive than it was worth
Pros:

Nice large room
Excellent location
Friendly staff
Very comfortable bed and pillows
Blackout curtains - very appreciated

Cons:

It was lovely but the room needed a little updating
The headboard leather was very worn
One of the chairs had a stain on it

2026-10-15 • via Nuitee
B
Bev • family_with_children • gb
10
Pros:

Ideal location for our visit to the Apollo Hammersmith. Restaurant and food was lovely and staff were all really friendly helpful

2026-10-15 • via Nuitee
K
Kathryn • couple • gb
9
Excellent last minute price and a great stay.
Pros:

Got this room last minute for work while at an exhibition at the Olympia. Very close to walk and was very pleasantly surprised considering the price at what a lovely room it was. Obviously recently renovated, very quiet even though facing the road. Staff at check-in, check-out and the restaurant were all great.

Cons:

Was a little disappointed to find out too late about the park at the back of the property - was there for work but it would have been nice to be able to have a little walk around, so perhaps staff could mention this but otherwise, couldn't be improved.

2026-10-15 • via Nuitee
A
Anukul • family_with_children • gb
9
Pros:

Spotless, Super friendly and helpful staff, Superb location.

Cons:

Not totally step free access although a lift is available.

2026-10-14 • via Nuitee
C
Carol • couple • gb
8
Pros:

Location. Staff professional and efficient. Bar food good. Bedroom comfortable.

Cons:

Bathroom floor got v.wet from shower over bath and only one bath mat available. I slipped on floor where no mat.
Limited hanging space due to iron and ironing board in wardrobe.

2026-10-14 • via Nuitee
J
Jennifer • couple • us
9
Pros:

Location. Room was lovely

Cons:

Restaurant food was mediocre

2026-10-14 • via Nuitee
C
Catherine • solo_traveller • gb
9
Great hotel
Pros:

This is a lovely friendly hotel, great location and beautiful rooms

Cons:

Nothing

2026-10-14 • via Nuitee
S
Sandra • solo_traveller • gb
10
I had a very enjoyable stay and will use this hotel again
Pros:

The hotel has a lot of character, my room was well furnished, very comfortable and spotlessly clean
The staff were friendly and efficient and the breakfast was excellent

2026-10-14 • via Nuitee
N
Norman • couple • us
9
Pros:

Lovely old building with lots of charm

Cons:

Staff late night at the inside bar wasn’t super friendly or attentive and all the lights were on high.

2026-10-14 • via Nuitee
I
Ivan • extended_group • hr
9
nice cosy hotel
Pros:

nice cosy hotel, great location, great staff, whiskey bar

2026-10-14 • via Nuitee
V
Vince • couple • gb
8
Pros:

Very friendly and efficient staff. The bed was extremely comfortable and additional amenities like toothpaste was a nice touch. And of course the whisky bar is a standout!

Cons:

These days having an in-room TV that doesn't offer YouTube/Netflix or AirPlay feels like an omission.

2026-10-12 • via Nuitee
M
Mariella • couple • gb
8
Cosy and comfortable
Pros:

The cosy feel & customer service

Cons:

The tv was very dated

2026-10-11 • via Nuitee
M
McRoss • solo_traveller • gb
9
Great stay
Pros:

Have a mini fridge that can be used by guests.
Although they kindly kept the milk pods and 2 bottles of water in there for us too.

Bonus points for providing spare toothbrush and toothpaste sets. Very rare hotels do this, but such a handy thing to have...

Shower gel and body lotion smells very nice.

Room was super clean, beds comfy and coffee and tea station standard, but still a great comfort to have in a hotel room.

Now the Melody restaurant on site feels like I need more time there. As we were going to a show, we didn't have time to have a proper dinner and do one of there many....many whisky tastings.
We had bar food and 2 drinks. Reasonably priced and tasted great..

Staff was very friendly and helpful.

Great location for shows, transport and just a nice evening out.

Cons:

Only stayed once. So cannot comment on this.

2026-10-11 • via Nuitee
C
Caroline • solo_traveller • gb
10
An exceptional experience
Pros:

The wonderful support from Mark on the front desk - ease of check in and an unexpected upgrade to a beautiful room made my stay fabulous.

Cons:

Nothing except the wish to stay longer !

2026-10-08 • via Nuitee