Gran Hotel de Merida

Hotels
Independent
8.6 (132 reviews)
Calle 60 Num. 496 X Calle 58, Colonia Centro Historico, Mérida, YUC, 97000 , Mérida , MX

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
Safe-deposit box at front desk
Meeting rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Historic ambiance
Cons:
Cleanliness issues
Limited amenities
No on-site dining

Categories

Cleanliness
8.31
Some concerns about cleanliness due to mention of bedbugs.
Service
9.28
Staff described as friendly and helpful, contributing to a positive experience.
Location
9.32
Incredible location, very convenient for walking to sites.
Room Quality
8.77
Rooms are clean and comfortable with good a/c, though some issues mentioned.
Amenities
7.8
Limited amenities; no restaurant on-site and issues with water availability.
Value for Money
8.76
Considering the location and staff, it offers good value.
Food and Beverage
7.81
No on-site restaurant, though many options nearby.
Overall Experience
8.78
Overall enjoyable experience with historical charm.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:03

Property Description

Discover the perfect retreat at Gran Hotel de Merida, where elegance meets comfort in the heart of the city.

Unwind in Luxurious Comfort
Experience ultimate relaxation with our onsite massages and enjoy breathtaking views from our beautiful terrace and garden. Each of our 28 air-conditioned rooms is equipped with modern conveniences including refrigerators and flat-screen TVs, ensuring you feel right at home.

Outstanding Amenities
Stay connected with complimentary wireless internet access and make use of our concierge services to enhance your visit. Our 24-hour reception and room service will cater to your every need.

Prime Location
Step outside and immerse yourself in the vibrant culture of Mérida. With iconic attractions like Mérida Cathedral and Palacio del Gobernador just a short stroll away, adventure awaits just outside your door.

Elevate your travel experience and book your stay at Gran Hotel de Merida today!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.6
Based on 132 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 7.8
Value for Money: 8.76
Food and Beverage: 7.81
Overall Experience: 8.78
I
IzzyRodriguez solo_traveller us
8
Pros:

The location is magnificent, pretty much close to everything.

2026-05-26 via Nuitee
B
Bob couple gb
7
A good base if its just somewhere you need to rest your head overnight.
Pros:

A very grand old hotel in days gone by but we got quite a small room. Really its just rooms now. No bar, wonky toilets, no pool, nothing but rooms up a grand staircase. The location was perfect for the city centre and it was very cheaply priced so no complaints

2026-05-25 via Nuitee
G
Guillermo solo_traveller mx
9
2026-05-22 via Nuitee
G
Guillermo solo_traveller mx
9
Pros:

La tranquilidad y la atención del personal.

Cons:

La ubicación del inodoro, mal diseño por lo tanto mal funcionamiento.

2026-05-22 via Nuitee
V
victor hugo salas amabiz solo_traveller mx
9
Pros:

Su decoración en general

Cons:

Los moscos

2026-05-12 via Nuitee
R
Roderick couple ca
8
Such a beautiful Hotel with super courteous staff!! Historico y Magnifico
Pros:

20 foot ceilings, packed with old world charm but with all the modern conveniences ... 4 balconies in one room!!

2026-05-10 via Nuitee
K
Kathrin family_with_children de
10
Ein Erlebnis, das man nicht verpassen sollte
Pros:

Die Lage des Hotels mitten im Zentrum von Merida ist top. Wir waren mit dem Mietwagen unterwegs und der kostenlose Parkplatz ist nur ein paar Minuten fußläufig vom Hotel entfernt. Das Hotel ist in seinem Stil sehr beeindruckend und man kann sich vorstellen, was die Räume in ihren über 100 Jahren schon alles erlebt haben und wen sie beherbergt haben. Ein Haus mit langer Geschichte. Alles war sehr sauber und gepflegt. Die Betten war sehr bequem. Es gibt unterschiedliche Zimmer, die alle sehr groß sind, aber teilweise keine Fenster nach "draußen" haben, sondern "nur" Fenster in den riesigen Innenhof. Unser Zimmer war ein Eckzimmer zum belebten Platz. Bei geschlossenen Fenstern war es dennoch sehr ruhig und ab einer bestimmten Uhrzeit gilt sowieso Nachtruhe. Ich empfehle das Hotel zu 100% weiter.

2026-05-09 via Nuitee
S
Saul couple es
7
Fin de siècle faded grandeur, but a bit unloved
Pros:

This hotel is on a beautiful square right in the centre of Mérida, and has all the faded grandeur and charm that makes the city so special. The room had a high ceiling and comfortable beds.

Cons:

There was no attempt to provide a warm welcome in this hotel, and it doesn´t really offer any facilities other than the room and a sense of history.

2026-04-26 via Nuitee
R
Robert couple au
1
2026-04-25 via Nuitee
S
SILVIA couple us
10
Simplemente Bello
2026-04-25 via Nuitee
F
Fuminori solo_traveller jp
10
街の雰囲気にピッタリのホテル
Pros:

コロニアル風な建物が風情があり最高

2026-04-16 via Nuitee
F
Fiona couple gb
7
Wonderful vintage experience
Pros:

Return visit to somewhere I stayed in 1980; the same incredible carved wooden door frames for each room and the pillared interior courtyard still in place. Then it had last been redecorated in 1948; now it was last refurbished in 1987 I think. Great vintage atmosphere and high ceilings; view over the Parque Hidalgo from the balcony; helpful staff.

Cons:

No catering or coffee except the Starbucks and Santa Clara ice cream shops on the ground floor. Bathroom was small but adequate (we had one of the smaller good value rooms).

2026-04-14 via Nuitee
R
Richard solo_traveller us
9
Pros:

Hotel is in downtown Merida, great location

2026-04-14 via Nuitee
J
Janet family_with_children us
8
Historic beauty in center of old town
Pros:

El Gran Hotel is the grand old dame in the historic center of Merida, opening onto a lively, shaded square of vendors and music, and easy walking distance to markets, restaurants (including a Starbucks right outside the door) and the stunning cathedrals just across the square. The hotel was built in approx. 1900 and retains all of its original beauty and charm, from high ceilings with intricate trim and cornice moldings to tile floors and marble stairs to antique furnishings and fixtures, doors, balconies, etc. It truly feels as if you were walking into a movie set and I had to pinch myself a few times that this was real. There seemed to be few other guests and was quiet inside, compared to the busy bustle in the streets. Our rooms were on the 3rd floor (by US definition) and involved walking up many stairs. One room included a beautiful seating area and multiple small balconies, the other had a small seating/changing area with enormous doors to help limit street noise, and with its own balcony as well. Rooms have AC, beds are full size not queen.

Cons:

The grand old dame is showing her age. There are large cracks, crumbling and broken pieces in ceilings, crown moldings, and floor tiles. The hotel is built around a central courtyard, each floor of rooms with large and lovely seating areas around it. Because the courtyard is open to the sky and the heat in the Yucatan is extreme, the common areas can feel excessively warm. Also, the nightly noise of street music can be troubling to some, so request a quiet room if you are a light sleeper. However, for our group these things were very minor compared to the astonishing and classic beauty, the kind and helpful staff, and the perfect location. If you are not a fan of history, antiques, and aging glory from another era, and prefer comfortable chain hotels, which I find bland and lacking in character, then this is not the hotel for you. We would gladly return and wish El Gran another 100 years of fabulous history.

2026-04-13 via Nuitee
S
Samadhi couple mx
10
Pros:

Lo amable del personal y la ubicación excelente, limpio. Excelente para fotos super bonito.

2026-04-10 via Nuitee
O
Octavio Alejandro solo_traveller mx
9
Pros:

La ubicación es inmejorable, el edificio es precioso al punto que bien podría servir de locación para una película. Parte del equipamiento de las habitaciones es un tanto viejo, pero todo funcionaba bien y estaba impecable de limpio.

Cons:

Solo un detalle pequeño: estaría bien contar con botellas de agua de cortesía en la habitación.

2026-04-09 via Nuitee
G
Guilherme couple br
4
Feliz em terminar
Pros:

Localização muito boa, edificio histórico muito bonito apesar de mal conservado. Equipe muito educada

Cons:

Estacionamiento fica a duas quadras do hotel, hotel não conta com café da manhã mas há um starbucks no térreo, piso do quarto esta em péssimo estado, assim como banheiro, não há divisória acústica do banheiro para o quarto e nosso cobertor estava remendado em diversos pontos.

2026-04-05 via Nuitee
M
micaela couple it
8
Pros:

The hotel Is beautiful with it's old colonial style, it is like going back in time. Staff is always willing to help and nice. Location is great

Cons:

The shower is not having good water pressure and I reckon need to be updated a bit

2026-04-02 via Nuitee
B
Barbara solo_traveller us
8
Amazing historic building in the heart of old Merida
Pros:

Great location - just a block from the main square. Friendly staff. Amazing architecture.

Cons:

While the building was beautiful - one of the oldest in Merida - the decor was a bit tired. No elevators (though the bell hop was happy to carry up your bags) so expect to do a lot of stairs. Room amenities - there was an iron and a fridge but no hair dryer. Took forever to get hot water in the sink and the shower.

2026-03-31 via Nuitee
G
gaspar family_with_children mx
9
Muy contento
Pros:

Buena ubicacion, y servicio

Cons:

no tienen botellas de agua para beber ni dispensador de hielo

2026-03-29 via Nuitee