Apartment Hotel am Sand 24H

Hotels
5.4 (269 reviews)
Sand 21/ Hölertwiete 14 , Hamburg , de

Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Good Location
Friendly Staff
Affordability
Cons:
Noise Issues
Poor Service
Unclean Rooms
Lack of Amenities

Categories

Cleanliness
4.49
Mixed reviews with complaints about hair and cleanliness issues.
Service
6.46
Inconsistent service with issues reported at the reception, but some positive interactions noted.
Location
7
Generally good location with positive feedback on accessibility.
Room Quality
3.95
Issues reported with noise and room conditions, not ideal.
Amenities
4.98
Basic amenities provided, but not all in working condition.
Value for Money
5.94
Value perceived as fair with good location and general complaints about quality.
Food and Beverage
5.39
No specific comments, assumed standard quality for this hotel tier.
Overall Experience
4.96
Overall satisfaction with mixed feelings about service and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:07

Property Description

Modern Accommodation
The newly built Apartment Hotel am Sand offers modern rooms with stylish furnishings, satellite TV, and a kitchen. Enjoy free WiFi and wired internet access during your stay.

Convenient Location
Located in the Harburg district, just a short drive from Hamburg city centre, the hotel is surrounded by cafés, restaurants, and shops. Explore nearby attractions like the Hamburg Archaeological Museum and the Technical University Hamburg.

Easy Access
With the Harburg Rathaus S-Bahn Train Station only 20 metres away, guests can easily connect to central Hamburg. Plus, the A1 and A7 motorways are within 2 km, making travel a breeze.

Book your stay at Apartment Hotel am Sand for a comfortable and convenient experience.

Important information:

Please note that all guests need to provide a valid ID at check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAM

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 5 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 12 per person per night when using an available cot.
    Children up to and including 3 years old stay for € 10 per person per night when using an existing bed.
    People no matter the age stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.4
Based on 269 reviews
Cleanliness: 4.49
Service: 6.46
Location: 7
Room Quality: 3.95
Amenities: 4.98
Value for Money: 5.94
Food and Beverage: 5.39
Overall Experience: 4.96
M
Michał solo_traveller pl
7
2026-05-29 via Nuitee
J
Jörk Nerenberg couple de
3
Pros:

Nix

Cons:

Die Duschkabine war alt, schmutzig und schimmlig. Der Wasserdruck in der Dusche war sehr schwach. Die Betten waren auf Rollen, so daß man bei Schlafen weggerollt ist. Die Decken waren im Bezug schmutzig und die Kissen qualitativ minderwertig. Im ganzen Haus roch es nach kalten Rauch, obwohl ja absolutes Rauchverbot besteht.

2026-05-26 via Nuitee
S
Silvia solo_traveller de
4
2026-05-26 via Nuitee
A
Andreas solo_traveller de
1
Pros:

Alles eine große katastrophe

Cons:

Auustattung Eingangsbereich Treppenhaus Sicherheitsmaßnahmen

2026-05-25 via Nuitee
T
Tanis solo_traveller de
10
Pros:

👏👏👏👍

Cons:

Wahr alles gut

2026-05-24 via Nuitee
S
Schönborn solo_traveller de
8
Pros:

Dankeschön

2026-05-22 via Nuitee
H
Harms couple de
5
Zum Schlafen , weil man tagsüber viel unterwegs ist , reicht es
Pros:

Sehr zentral zu Bus Bahn und Geschäfte

Cons:

Die Ausstattung ist sehr spartanisch
Doppelbett nur mit einem Laken gespannt , reichte nicht über die ganze Matratze

Sofa etwas ranzig

Allerdings fiel mir die Sauberkeit zu !
Bad relativ gut ausgestattet

2026-05-18 via Nuitee
T
Tomás solo_traveller cl
3
Even though it's very inexpensive, it wouldn't be worth staying there if it was free…
Pros:

Well, it was relatively inexpensive, but, quite frankly, considering how lousy the place is, I suggest you swallow the bitter pill and look for a place which may be a tad more expensive, but that gives you a better value for your money. Staying here is not worth the 15€ per night you might save. The bathroom did look clean, which is a positive. The back entrance door had a completely shattered glass pane, which was "repaired" with a mass of duct tape.

Cons:

There is an elevator, but you can't take it to the first floor, where the lobby is, because it is almost always empty. For whatever reason, you can't take it to the top floor either, so you'll have to take the steps, luggage included.

The room where I stayed, the carpet was absolutely nasty. Cigarrette marks all over, and it looked absolutely filthy. I stayed in May, which is springtime, but actually, quite cold. The central heating was turned off, so be prepared. There was not even a water boiler in the room (I travel a lot, and frankly, it was the only hotel I've ever seen where they would charge you an extra to have kitchen appliances).

The bed coverings were clearly used past their due date…

In short, I suggest you stay elsewhere.

2026-05-17 via Nuitee
D
Daniel couple de
1
Wir werden das Hotelzimmer nicht noch einmal buchen.
Cons:

Es waren Haare im Bett und es gab Schimmel im Bad. Zudem hatte unser Zimmer keine Heizung, weshalb es sehr kalt war. Die Dusche und die Duschbrause waren nicht sauber, die Halterung der Brause defekt.

2026-05-17 via Nuitee
B
Björn family_with_children de
1
Niemals buchen!
Pros:

Nichts

Cons:

Absolut dreckig, wir sind direkt wieder abgereist.

2026-05-14 via Nuitee
A
Atrin solo_traveller de
1
Pros:

Es war sauber genug

Cons:

es ist alt und ab gewohnt! Teilweise auch defekt! Es wird als Apartment mit Koch Gelegenheit angeboten, aber kochen geht eigentlich nicht, weil es weder Besteck noch Geschirr gibt zwei Tassen und zwei Gläser das ist die einzige Ausstattung!
Das Bad zerfällt gerade in seiner Einzelteile, der Boden hat Löcher! Aber es ist zumindest sauber!
Abgesehen von der Tatsache, dass ich heute Morgen zweimal un sanft geweckt wurde einmal von der Reinigungskraft, und einmal und der Dame an der Rezeption, die eine Zimmerkontrolle durchführen wollte!

2026-05-12 via Nuitee
D
Doll doll solo_traveller de
5
2026-05-12 via Nuitee
J
Johanna family_with_children de
5
Cons:

Die Matratzen sind eine Zumutung!!!

2026-05-10 via Nuitee
M
Markus family_with_children de
10
2026-05-06 via Nuitee
S
Sharolys karina couple de
4
Cons:

Es war ein schmutziges Zimmer mit dem Teppich, der ganz beschädigt war, schmutzig, die Küche war schmutzig, ich würde nie wieder an diesen Ort zurückkehren

2026-05-04 via Nuitee
B
Benjamin solo_traveller es
5
Pros:

Ilocation is good

Cons:

Time to check in and out is very bad, also key to enter is not not the password is not good. And you can not extend your day's to is bad

2026-04-30 via Nuitee
E
Ertorun family_with_children de
1
Schmutzig, alt, stinkt.
Cons:

Wir mussten wegen Zigarettengeruch das Zimmer gleich wieder verlassen und uns eine Alternative suchen, da wir ein Neugeborenes dabeihatten. Wir wurden nicht kompensiert.

2026-04-26 via Nuitee
K
Karsten family_with_children dk
1
Not safe or hot or feeling it was well worth the money
Pros:

Didn’t sleep in the car

Cons:

Worst hotel ever. Mouldy; the red Mr to the hotel didn’t take the phone and door locked so no way to get inside. After calling the number someone took the phone apparently annoyed to be called. Didn’t understand English very well. Told the same thing several times and hung up. After searching for alternative number someone picked up and came up and opened up the front reception door.
The rooms where run down with wooden like flooring with holes. Dirty walls . Dust and grime in behind most places. covers were thin; no real room heating and no morning buffet breakfast as the picture.
Someone tried to come in our apartment. After opening up a naked man apparently drunk knocked on our door

2026-04-26 via Nuitee
R
Ruslanov couple gb
10
2026-04-24 via Nuitee
O
Owusu Amaning couple de
4
2026-04-21 via Nuitee