Zocalo Central & Rooftop Mexico City

Hotels
•
Independent
9.6 (396 reviews)
Cinco de Mayo 61, Centro Historico, Mexico City, 06000 , Mexico City , MX
52-55-51305130

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Facilities

Free breakfast
Meeting rooms
Health club
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean rooms
Good amenities
Cons:
Small room size
Parking issues

Categories

Cleanliness
9.69
Multiple reviews mention the hotel was clean, with a notable focus on cleanliness in the guest experience.
Service
9.96
Staff is consistently described as friendly, helpful, and attentive throughout several reviews.
Location
10
The hotel is praised for its excellent location in the heart of Mexico City, close to attractions and amenities.
Room Quality
8.96
While several reviews mention spacious rooms, one review notes that the bed was too small and the room was too small.
Amenities
9.48
Guests appreciated the amenities, including free snacks and breakfast, although one review mentioned a lack of room upgrades.
Value for Money
9.44
Given the location and included amenities, the hotel is viewed as a good value, but may be impacted by additional costs mentioned.
Food and Beverage
9.29
Hotel offers complimentary snacks and breakfast which were positively received, but specifics on food quality vary.
Overall Experience
10
Guests expressed a high level of satisfaction, with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:28

Property Description

Welcome to Zocalo Central & Rooftop Mexico City, where comfort meets sophistication in the heart of the city!

Recreational Amenities
Dive into relaxation with our on-site health club or unwind on our stunning terrace, offering spectacular views of Mexico’s vibrant skyline.

Culinary Delights
Savor authentic Mexican cuisine at Balcon del Zocalo, featuring a bar/lounge. Enjoy room service for a cozy night in and indulge in our complimentary buffet breakfast served daily.

Comfort and Convenience
Experience luxurious stay in our well-appointed guestrooms, complete with premium bedding, espresso makers, and complimentary Wi-Fi. Our dedicated multilingual staff and valet parking enhance your stay, ensuring no detail is overlooked.

Your perfect escape awaits right in the bustling heart of Mexico City—book your stay with us today!

Important information:

  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Parking

    Parking height restrictions apply

  • General

    Professional property host/manager

Location

Guest Reviews

9.6
Based on 396 reviews
Cleanliness: 9.69
Service: 9.96
Location: 10
Room Quality: 8.96
Amenities: 9.48
Value for Money: 9.44
Food and Beverage: 9.29
Overall Experience: 10
R
Ruxandra • solo_traveller • fr
10
Pour passer 2 nuits en début ou fin de séjour dans la capitale mexicaine c’est un très bon hôtel
Pros:

Location , personnel, propreté excellent petit déjeuner buffet

Cons:

Quartier très compliqué pour la circulation

2026-03-07 • via Nuitee
G
Gabby • couple • us
10
Pros:

Loved the decoration and how clean the place was

2026-03-06 • via Nuitee
M
Melinda • family_with_children • us
10
Highly recommend
Pros:

The location, only a block from the plaza, was great. As a single female traveler, I was really touched by the do's and don'ts the staff gave me about safely navigating the city. The free walking tour was well paced and informative. I also loved the delicious free breakfast over looking the plaza. Last but not least, the hotel's Cafe that is open 24/7 is an excellent bargain. I would definitely stay here again.

2026-03-02 • via Nuitee
S
Stephen • family_with_children • gb
10
2026-03-01 • via Nuitee
M
Miguel Angel • couple • us
10
I really feeling grateful
Pros:

Location is really nice

Cons:

The WiFi is not working

2026-03-01 • via Nuitee
J
John • couple • ie
10
Pros:

Friendly staff, super free snacks & drink and brilliant rooftop restaurant where food was fabulous

Cons:

Having to leave after 3 days - would have loved to have stayed longer

2026-02-14 • via Nuitee
L
Les • couple • us
9
Pros:

.In Mexico City central

2026-02-13 • via Nuitee
A
ARNOLD • family_with_children • us
8
Cons:

Bathroom so smelly try to fix it but no luck and they should gives another room but not

2026-02-10 • via Nuitee
F
Fariborz • family_with_children • mx
9
Pros:

Location view service

Cons:

None

2026-02-10 • via Nuitee
M
Moy • solo_traveller • us
10
Excellent hotel in a central location
Pros:

The best part of this hotel was the central location. It was walkable to many places and there was a metro station close by. As a single female, I felt very safe. The rooms were very clean.

Cons:

The pluses could also be minuses. We were down the block from the Zócalo where protests/demonstrations started.

2026-02-09 • via Nuitee
E
eamonn • couple • gb
9
2026-02-08 • via Nuitee
R
Ron • couple • gb
10
Helpful staff and free food!
Pros:

Free cafeteria fantastic. Staff very helpful.

2026-01-31 • via Nuitee
J
Julianne • couple • us
10
Pros:

Perfect hotel for a quick one night stay in Mexico City. You can’t beat location! Room was perfect and staff was lovely. Buffet rooftop breakfast was excellent. There were even vegan options for my spouse.

2026-01-30 • via Nuitee
C
Charles • couple • us
10
Great hotel staff in a perfect location!
Pros:

Location is perfect. Friendly staff, great facility, good value with breakfast included.

Cons:

Tv remote was poor.

2026-01-30 • via Nuitee
M
Mariangela • extended_group • it
9
Hotel molto bello con super vista sulla Cattedrale
Pros:

Terrazza e vista sullo Zocalo e la cattedrale, ottimo ristorante

Cons:

Letto non comodissimo

2026-01-28 • via Nuitee
A
Antonino • couple • ca
10
Staff were wonderful and attentive. They offered many bonuses to make your stay comfortable and hassle free
Pros:

Central location close to many museums and transportation network and an excellent breakfast.

Cons:

Roof top patio was expensive.

2026-01-28 • via Nuitee
M
Miguel Angel • couple • us
10
2026-01-27 • via Nuitee
M
Michael • couple • ca
9
Pros:

Location was excellent for touring Centro

Cons:

The air conditioning in the rooms was too loud cold and drafty and the room was too hot without the air
conditioning.

2026-01-26 • via Nuitee
L
Linda • solo_traveller • us
10
10/10. Would definitely stay here again.
Pros:

Perfect location! Great value for the price. Comfortable beds, hot showers and lots of nice touches. The 24 hr complimentary cafe in the lobby was fantastic! Free drinks, coffee, soups, sandwiches and pizza. Free bottled water in a refrigerator on each floor. Perfect rooftop restaurant and breakfast location.

Cons:

Nothing . It was great!!

2026-01-25 • via Nuitee
M
Michel • solo_traveller • us
6
Cons:

Rooms too small.

2026-01-24 • via Nuitee