Royal Hotel

Hotels
8.3 (989 reviews)
1 Glaisnock Street , Cumnock , GB
+44 1290 420822

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good breakfast
Cons:
Outdated decor
Cleanliness issues in some areas
Noisy street

Categories

Cleanliness
7.66
Several mentions of outdated and unclean areas such as the carpets and some rooms.
Service
8.63
Helpful staff, as described in multiple reviews.
Location
8.67
Central location mentioned positively.
Room Quality
8.12
Rooms described as spacious but some are outdated.
Amenities
8.65
Good amenities including breakfast and spacious rooms.
Value for Money
8.11
Good value for the service and amenities provided.
Food and Beverage
8.16
Food quality was good, but some complaints about preparation.
Overall Experience
8.43
Overall positive experience with some room for improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:50

Property Description

Victorian Elegance Meets Modern Comfort
Set in the heart of Cumnock, the Royal Hotel seamlessly blends historic charm with contemporary luxury. Indulge in individually decorated rooms with modern amenities such as flat-screen TVs and free Wi-Fi.

Culinary Delights and Relaxation
Savor a diverse menu at the on-site restaurant or unwind with a drink in the bar and lounge area. Enjoy hearty meals and light snacks in a cozy setting that caters to all tastes.

Explore and Discover
Conveniently located near Glasgow and Kilmarnock, the Royal Hotel is your gateway to cultural and natural wonders. Discover nearby attractions like Dumfries House, Robert Burns Birthplace Museum, and Galloway Forest Park. Your Scottish adventure awaits at the Royal Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Location

Guest Reviews

8.3
Based on 989 reviews
Cleanliness: 7.66
Service: 8.63
Location: 8.67
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 8.43
H
Humes • solo_traveller • gb
9
Pros:

Great location and good staff. Would definetly stay again.

2026-09-16 • via Nuitee
R
Rebecca • solo_traveller • us
9
Pros:

The room was huge, beds were comfy, breakfast was delicious.

2026-09-12 • via Nuitee
J
Jasmine Hunt • solo_traveller • au
10
2026-09-12 • via Nuitee
E
Eric • solo_traveller • gb
9
Not a bad place and about as central as it gets
Pros:

Its location was fine

Cons:

The public areas were tired especially the stair carpet.

2026-09-08 • via Nuitee
F
Freya • family_with_children • gb
3
Very expensive for the experience it’s offering. Disappointing
Pros:

The property was really well located with parking for an event we needed to attend. The staff were lovely.

Cons:

I don’t usually like doing this. But this hotel was very expensive for what it delivered. You put up with a bit of grime etc for £60 a night but for £150 a night I expected a lot better! The room carpet was filthy, bathrooms not very well kept or clean etc. It was incredibly noisy inside and out! Felt rather rough after dark given that we had a baby with us.

2026-09-07 • via Nuitee
P
Peter • extended_group • au
10
Great place to stay
Pros:

Excellent place to stay. Very spacious rooms. Bar and restaurant both exceptional. Food was amazing. Delicious breakfast as well

2026-09-06 • via Nuitee
A
Alison • couple • gb
7
Cons:

Some bits certainly needed an upgrade. Stair carpets very tired and held together with tape

2026-09-05 • via Nuitee
B
Barry • solo_traveller • gb
7
Comfortable and good food and good value
Pros:

Value

Cons:

Rooms little tired

2026-09-02 • via Nuitee
L
Lindsay • couple • us
9
2026-09-02 • via Nuitee
E
Eileen • solo_traveller • gb
5
2026-09-01 • via Nuitee
G
gary • solo_traveller • gb
9
Royal hotel see
Pros:

Lovely hotel excellent friendly staff and the breakfast was lovely

Cons:

It's next to a very noisy pub which didn't turn the music off until 1am

2026-09-01 • via Nuitee
J
john • solo_traveller • gb
3
Avoid room 7!!!
Pros:

Breakfast is cooked to order and was cooked really well.
Shower had good power to it.

Cons:

Reception staff unaccomodating, one was rude to my daughter in law. Making her wait to check in while she dealt with restaurant customers. Even though my daughter in law was first in queue.
I booked 2 rooms, I checked in one room and asked for an accessible room. Told there were none. My daughter in law checked into the second room 3 hours later, and was given an accessible room that she did not request or require. Same rude receptionist stated that it is out of the hotels hands what room number we are given. She stated that Booking.com allocates!!
We were in room 7, the smell was awful. Stale cigarettes and stagnant water.
It never went away the whole weekend.
This room is where people stand below smoking. The smell is pungent. The room is also small and definitely was not worth the price paid.
The room was at least really clean. Shame that the smell will always be there.

2026-08-31 • via Nuitee
A
Alan • couple • gb
8
Location good, food excellent, staff very nice and friendly.
Pros:

Staff and food excellent.

2026-08-31 • via Nuitee
C
Christopher • couple • gb
10
Clean and comfortable
Pros:

Property is easy to find and has free parking. Room was very big and clean. Bed was comfortable. Staff were incredibly helpful and the breakfast included was delicious.

Cons:

Nothing

2026-08-30 • via Nuitee
R
Robert • couple • gb
6
Nice place with good food etc. Rooms badly need work done to bring up to standard for the cost per night
Pros:

Good location. Restaurant and bar were great

Cons:

The room was in pretty poor condition!
Floors uneven, toilet and bathroom had mould and broken bits. Windows wouldn’t shut correctly.

2026-08-30 • via Nuitee
S
Shahzad • family_with_children • gb
9
Over all satisfying
Pros:

Room was good managed for family

Cons:

Reach towards room
Bit /\/\/\zig zagy

2026-08-27 • via Nuitee
W
William • couple • gb
10
Clean, comfortable, friendly and helpful staff.
Pros:

Staff very friendly and helpful. Breakfast was served quickly and was delicious. Plenty parking spaces at the back of hotel. Wifi good. Fantastic wall mounted tv. Bed was so comfortable. Plenty of fresh towels.

Cons:

Only slight criticism, no usb ports anywhere in room.

2026-08-23 • via Nuitee
R
Robert • solo_traveller • us
7
Pretty good
Cons:

Room with dated and needed a few minor repairs

2026-08-23 • via Nuitee
E
Eileen • couple • gb
7
It was convenient for our visit to Dumfries House
Pros:

Restaurant was good

Cons:

No Reception desk

2026-08-22 • via Nuitee
I
Iain • couple • gb
10
Wonderful
Pros:

Clean. Friendly staff. Amazing food.
Comfortable room.

Cons:

No vanity unit for storing toiletries etc

2026-08-20 • via Nuitee