Che Suites Playa

Hotels
9.1 (669 reviews)
Coral Negro 249 L6 Mz15 Playacar Fase 1 , Playa del Carmen , MX

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Luggage storage
Tour desk
Non-smoking throughout
Outdoor pool
Sun terrace
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Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Varied maintenance conditions

Categories

Cleanliness
7.99
Some reviews mentioned issues with cleanliness, specifically in the shared kitchen and bathrooms.
Service
9.96
Numerous mentions of friendly and helpful staff, particularly Jessica.
Location
10
Central location close to the beach and main attractions, highly praised.
Room Quality
8.95
Rooms generally described as comfortable and spacious.
Amenities
8.98
Amenities mentioned positively, although some functionality issues noted.
Value for Money
8.94
Good pricing in relation to location and quality.
Food and Beverage
8.49
Not extensively reviewed, standard for this hotel tier.
Overall Experience
9.47
Overall good experience despite a few cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:49

Property Description

Luxurious Stay in Playa del Carmen

Chic Accommodations: Experience comfort and style in our non-smoking rooms equipped with modern amenities like free WiFi, flat-screen TVs, and air conditioning. Some rooms even boast a private balcony for stunning views.

Convenient Facilities: Guests can enjoy a shared lounge, kitchen, and sun terrace during their stay. The tour desk and luggage storage make exploring the area a breeze.

Prime Location: Situated just steps away from Playa del Carmen Beach, our hotel is also close to Playacar Beach and major transportation hubs. Book your stay at Che Suites Playa Adults Only for a memorable getaway.

Important information:

Check-in time is from 3pm to 6pm. Please let the property know if you will be arriving after 6pm. Otherwise, your reservation will be canceled.

Check-in after hours have a fee.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUN

Location

Guest Reviews

9.1
Based on 669 reviews
Cleanliness: 7.99
Service: 9.96
Location: 10
Room Quality: 8.95
Amenities: 8.98
Value for Money: 8.94
Food and Beverage: 8.49
Overall Experience: 9.47
R
Reece • couple • gb
10
2026-08-31 • via Nuitee
F
Francesca • solo_traveller • it
8
2026-08-30 • via Nuitee
C
Catherine • solo_traveller • fr
9
2026-08-30 • via Nuitee
E
Erika Colombo • solo_traveller • it
7
2026-08-27 • via Nuitee
A
Alice • couple • it
8
2026-08-24 • via Nuitee
A
Alice • couple • it
8
Pros:

Location and bedroom size

2026-08-24 • via Nuitee
F
Federica • couple • it
7
2026-08-23 • via Nuitee
P
Paola • couple • fr
5
2026-08-22 • via Nuitee
P
Paola • couple • fr
5
Pour le prix et l’emplacement c’est ok
Pros:

Seule l’emplacement et le prix en valent la peine

Cons:

Nous avons été changé de chambre car pas d’eau dans la douche pour la première nuit et aucun geste commercial alors que nous avions une chambre avec balcon et finalement reloger dans une autre sans balcon de la même superficie.
La piscine est très sale et les espaces communs pas dutout entretenu et vétuste. Cela n’a plus rien à voir avec notre première expérience il y a 3 ans. Dommage

2026-08-22 • via Nuitee
C
Carlos • solo_traveller • es
7
Pros:

Ubicación y la cama muy grande y cómoda.

Cons:

La zona de la piscina está muy descuidada y se hace imposible el baño. Falta de luz en la habitación. Habitaciones más antiguas y descuidadas que en las fotos.

2026-08-20 • via Nuitee
A
Anna • couple • it
1
Da evitare
Pros:

Posizione eccellente

Cons:

Parcheggio dell auto non assicurato , mancanza privacy nei bagni, pulizia da rivedere molto,

2026-08-20 • via Nuitee
B
Bordelon • solo_traveller • us
8
Would stay again
Pros:

The room was very clean. the mattress and sheets were comfortable. I appreciate it the nightstands on both sides of the bed with lamps and power outlets. I appreciate the desk and chair as well as the small table.

Cons:

The room didn't have a mini fridge or a coffee maker.

The coffee in the kitchen is hard to find at 6:00 a.m.. why don't they keep the coffee and filters next to the coffee machine?

The shower head is clogged with minerals and would only come out in a trickle.

2026-08-14 • via Nuitee
M
Mélanie • solo_traveller • fr
8
2026-08-14 • via Nuitee
A
Alessandro • solo_traveller • it
8
Pros:

Ottima posizione a due passi dalla movida e dall'imbarcadero.
Costo molto economico.

Cons:

Piscina poco pulita.
Molta umidità in tutto lo stabile.

2026-08-13 • via Nuitee
C
Cristian • couple • it
5
2026-08-13 • via Nuitee
L
lorena • solo_traveller • es
10
Estupenda estancia en Playa del Carmen!
Pros:

Es un hotel estupendo dentro de Playacar, un condominio con seguridad privada, a 3 minutos de la quinta avenida a otroa 3 del ferry a Cozumel. Las habitaciones amplias y limpias, la cocina compartida bien cuidada y limpia. Chech in muy sencillo.Volveremos!

Cons:

Nada

2026-08-07 • via Nuitee
C
Charzzi • solo_traveller • mx
5
No fue una grata experiencia
Pros:

La ubicación y la atención... y la cama era cómoda.

Cons:

Limpieza en general: cucaracha en la entrada, baño con moho, toallas percudidas, toallas embarradas de quien sabe qué... Paredes percudidas...

2026-08-03 • via Nuitee
V
VANESSA • solo_traveller • fr
9
2026-07-25 • via Nuitee
Y
Yanir • solo_traveller • il
10
מצוין!
Pros:

מקום פשוט מצוין! חדרים גדולים עם מיטה ענקית ונוחה, כשנכנסתי היה ריח של פרחים ומוזיקה מהטלוויזיה, ממש יחס מרהיב. הצוות היה אדיב ומדהים! מאוד נחמדים ואדיבים רק דאגו שיהיה לי נוח ואפילו שדרגו בחינם את החדר שלי רק כי החדר הגדול היה פנוי. מסתבר שאפילו יש פעילויות של ההוסטל בכל ערב, והמיקום ממש צמוד למרכז בשכונה נפרדת, שקטה ועם שומרים בכניסה. ממליץ מאוד!!

Cons:

אם רק הייתה ארוחת בוקר, יש שם פוטנציאל, המקום הזה ממש כמו מלון

2026-07-08 • via Nuitee
T
Théo • solo_traveller • fr
9
2026-06-26 • via Nuitee