Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
No privacy in certain room designs

Categories

Cleanliness
4.94
Multiple reviews noted issues with cleanliness, including dirty bathrooms and unvacuumed areas.
Service
8.41
Staff was consistently mentioned as friendly and responsive, providing good service.
Location
8.45
Great location near transport, restaurants, and event venues was highlighted positively.
Room Quality
6.9
Room quality was generally good but had some issues with layout and maintenance.
Amenities
7.43
Amenities were suitable, but some could be improved based on guest comments.
Value for Money
6.89
Value was considered fair, but cleanliness issues detracted from the overall perception.
Food and Beverage
7.94
Breakfast was mentioned positively, enhancing guest experience.
Overall Experience
7.41
Overall, the experience was positive despite some cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:52

Property Description

Convenient Location:
Situated in Incheon, just 9.4 km from Incheon Station, Golden Hotel Incheon boasts easy access to transportation hubs and local attractions.

Comfortable Rooms:
Each unit features air conditioning, a flat-screen TV, free toiletries, and a city view for a comfortable and relaxing stay.

Multilingual Staff and Services:
With a 24-hour front desk staff fluent in German, English, Spanish, and Korean, guests can expect personalized service and assistance throughout their stay.

Book your stay at Golden Hotel Incheon for a remarkable experience in Incheon!

Important information:

A surcharge of KRW 10,000 per person, per stay applies for each additional guest you wish to add to your booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: SEL

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for KRW 15,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 129 reviews
Cleanliness: 4.94
Service: 8.41
Location: 8.45
Room Quality: 6.9
Amenities: 7.43
Value for Money: 6.89
Food and Beverage: 7.94
Overall Experience: 7.41
K
Karlo Jennuel • couple • ph
7
2026-05-19 • via Nuitee
G
Gaëlle • solo_traveller • fr
10
Pros:

Good location

2026-05-14 • via Nuitee
Z
Ziemer • solo_traveller • de
8
Pros:

Sehr gut gelegen. Sehr zuvorkommendes Personal.
Preis/Leistung ist hervorragend.

2026-05-06 • via Nuitee
K
Kim Bong Jun • solo_traveller • id
8
Pros:

가성비 갑.. 방도 넓고 주위에 식당도 많아 장기투숙에 최상임

2026-05-04 • via Nuitee
B
Betty • couple • gb
10
Amazing and very helpful - Thank you so much for helping me
Pros:

The fact that they accommodated me for an early check in. My flight got severely delayed from Tokyo and couldn’t reach the hotel any earlier.

Cons:

The property looks like in construction still.
Internet was a bit of a challenge and the fact that I called them and was told that no one spoke english.

2026-05-03 • via Nuitee
C
Christian • couple • us
10
2026-03-28 • via Nuitee
R
ROLAND • solo_traveller • au
10
I enjoyed my stay and staff speak English very friendly people.
Pros:

Located near train station and restaurants normally open in the evening.

2026-03-18 • via Nuitee
M
Mia • couple • us
8
2026-03-09 • via Nuitee
R
Rabiya • couple • kz
10
2026-01-20 • via Nuitee
D
Devisson • couple • au
7
Good value, prime location and awesome staff. Needs to improve the cleanliness, though.
Pros:

Staff was very friendly and responsive. Very good location within walking distance from the train station, and the breakfast was also very yummy.

Cons:

The cleanliness of the shower area needs to be improved. Bathtub was dirty and the shower booth floor was sticky and the grout was visibly dirty as well.

2026-01-20 • via Nuitee
Y
YUYING • solo_traveller • cn
5
如果只看地理位置的话，推荐的；但是如果对卫生条件敏感的就非常不推荐了
Pros:

地理位置真的非常不错，地铁口一出来就能看到酒店，如果是去文鹤看演唱会是非常方便的

Cons:

卫生非常一般，地下还有一卷卷的头发，隔音也差，一个晚上楼下不是吵架的声音就是摩托车飞驰的声音，还有路人大声吐痰的声音；
房间灯光非常昏暗

2026-01-20 • via Nuitee
R
RAHUL • extended_group • bd
5
2026-01-20 • via Nuitee
K
Kozue • solo_traveller • jp
7
十分だった
Pros:

バスタブがあったこと
十分な広さだったこと
綺麗だった

Cons:

バスタブの水捌けがあまり良くなく、
トイレの床まで濡れてしまった。が、加減を覚えたら
大丈夫だった

2026-01-19 • via Nuitee
R
Ryan • solo_traveller • ca
10
2026-01-19 • via Nuitee
C
cynthia • solo_traveller • us
2
Very disappointing. So much so I booked elsewhere. Challenge is to get a refund for unused nights.
Pros:

The information needs to be updated on your site.
1. Very little English speaking. I asked for the desk staff to call me a taxi so I could get to the Tourist Info office. Clerk handed me a Korean bus schedule, and told me "#15". Apparently #15 stops around the corner. What he didn't tellme was that it would take 2.5 hours for me to get from the hotel to the tourist info offce, The route encompasses almost 100 stops. It took 67 stops from the hotel to the tourist station because I got on the stop at the beginning of the route.
Whenever I encountered the staff, they would put their phone on the counter and use the translator app. Staff was very pleasant, but not helpful. Definite communication barrier.

2. There are restaurant facilities in the hotel, but they are not operational. Staff offered me room service. When I asked for a menu, there were two items. Kim Chi Fried rice and Korean cup noodle. Staff was trying to be helpful. He offered me a Korean cup noodle to take to my room. Telling me it was a "Staff meal".
There were a number of dining options within a 1/2 block radius. Unfortunately no one speaks English. Two of the places had an English menu, but there was no one to interpret or answer questions. This made eating out difficult as I have food allergies and was not able to communicate this.

3. After dark, there were 6 gentlemen's clubs within 2 minutes walk from the hotel. Not a good family environment.

4. Three Seven-11 stores, but no one spoke English. Best convenience, 7-Eleven sells T cards. These transit cards are valid towards bus, subway, and train transit. $3 Korean to purchase, then you will need to load the $$ for transit fares.

5. Hotel room was spacious. My room was at the end of the hall. The doors open outward. Everything was fine until I found male underwear at the top of the
shower walls.

Cons:

Update information on the facility. Most of the information is partial truth. Yes, they speak English if you speak into the phone translator. Yes dining facilities are available, but no one speaks English, none of it on property. Tons of coffee shops, but if you want milk (No cream available) you need to upgrade to a latte. Adding milk to coffee is not an available option, even at Starbucks. One local outlet, Paris Baguette. They're the only people open for business at 7am. Pastries, sandwiches, coffee available. Reasonable prices, good selection, pleasant people.

2026-01-19 • via Nuitee
Z
zhenhua • family_with_children • cn
10
Pros:

不错

2026-01-19 • via Nuitee
D
DOHEE • extended_group • kr
7
2026-01-19 • via Nuitee
A
Aziza • solo_traveller • fr
10
2025-12-16 • via Nuitee
U
Ursula • solo_traveller • de
9
2025-12-07 • via Nuitee
A
AZAMAT • extended_group • kz
10
2025-12-07 • via Nuitee