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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Barber/beauty shop
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Currency exchange
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Valet parking
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Parking garage
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Shuttle service (additional charge)
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Minimarket on site
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Concierge service
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Wheelchair accessible
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ATM/cash machine on site
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Convenient Location
Situated within the Vialand Amusement Park complex in Alibeykoy, Vialand Palace Hotel offers easy access to popular attractions and convenient public transportation options.
Modern Amenities
Each tastefully decorated unit features modern comforts such as flat-screen satellite TV, air conditioning, a minibar, and an electric kettle. The private bathrooms are equipped with complimentary toiletries and cozy slippers for your convenience.
Exceptional Services
Enjoy round-the-clock assistance from the 24-hour front desk, including room service and concierge facilities. Take advantage of car rentals, airport shuttles, and free on-site parking during your stay.
Start your day right with a delicious breakfast at the hotel's restaurant. Book your stay at Vialand Palace Hotel now to experience comfort and convenience in Istanbul.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
المكان فقط لا غير
انصدمت انه مافيه سبا ولا بركة سباحه ولم يذكر عند وقت الحجز
Ruime kamers comfortabel
Ontbijt kan beter
Great family hotel with clean, spacious rooms and a good location.
Special thanks to Eren and Abdullah at reception for their kindness, professionalism, and excellent service.
Nothing major.
Everything
Breakfast is poor
This is my second visit, thanks for mr.Ercan very helpful and friendly
Location next to the mall and the theme park
Restaurant staff were amazing especially Mehmet bey
Nothing in particular
Nice cozy hotel on top of a hill, connected conveniently to a theme park, indoor playground (in a mall), a mall, and food court. The rooms are huge and comfortable, the wifi is fast and smooth, and the breakfast spread is good. Ercan and Hamza at the front desk had been very helpful throughout our stay and helped with any questions we have. Recommended for families.
Very friendly staff.
Unfortunately, the hotel was far from clean. There was visible mold on the ceilings in the corridors, and the hallways had a very unpleasant smell. Instead of dealing with the source of the odor, it seemed like the hotel was using strong air fresheners to cover it up, which only made the air feel even more suffocating.
مكان نظيف وهادي والموظفين ودودين جدا
يحتاج صيانه في الممرات والمول يحتاج تجديد
الفندق هادئ و مريح و الغرف كبيرة و نظيفة و العاملين ودودين ... موقع الفندق متميز جدا بالقرب من الملاهي و الأوت لت الذي يجمع بين المطاعم و الكافيهات و الكثير من المحلات..
لا شيء
The hotel staff were friendly, polite, and helpful throughout our interaction with them. They listened carefully to our concerns and did their best to assist us in a professional and respectful manner. The staff responded promptly to our questions and requests, and we appreciate their efforts to provide support despite the limitations they faced regarding the condition of the property.
Unfortunately, our experience at this hotel was very disappointing and far below our expectations. The condition of the property was not accurately reflected in the photos shown on the website, which did not reveal the major maintenance issues we encountered upon arrival.
The cooridoors showed clear signs of neglect. The wallpaper was peeling in several areas, and there was visible water damage and staining on both the walls and ceilings. These issues gave theplace an overall appearance of poor maintenance and significantly affected our comfort.
In addition, the master bed was extremely hard and uncomfortable, making it unsuitable for a restful stay.
Due to the condition of the hotel, we decided that we could not stay there and immediately changed our reservation to another hotel. We did not spend a single night at the property. We believe the hotel's online photos should be updated to accurately represent its current condition so that future guests can make informed decisions before booking.
The hotel was perfect-huge and clean rooms, and the staff was extremely kind with us.They gave us free tickets for Vialand Theme Park for all of us-we were 8 people.They offered us free breakfast and answered to all our questions all the time.Me,my family and our friends are impressed by the place and people there!We would definetely go there again.
Room size
Bad breakfast
Room was big
Breakfast is poor
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