Homewood Suites by Hilton Billings

Hotels
•
Homewood Suites by Hilton
9.3 (88 reviews)
3420 Ember Lane , Billings , US
+1 406-656-0525

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful and professional staff (multiple mentions)
Exceptional breakfast with wide, healthy options
Resort-like amenities and comfortable heating/cooling
Generally comfortable beds/pillows (for many guests)
Convenient, quiet location for travel
Cons:
Inconsistent cleanliness in some rooms (stale room smell, old/dirty carpet)
Some beds could use attention for comfort
Complicated WiFi login process (needed staff assistance)
Use of disposable cutlery/cups in dining area
Occasional construction noise noted

Categories

Cleanliness
8
Mixed signals: several reviewers praised fresh linens and pillows, but others reported a stale-smelling room and very old/dirty carpet, so cleanliness is slightly below the otherwise high standard.
Service
9.9
Consistently excellent: staff repeatedly described as friendly, courteous and helpful (specific mentions of Ally and attentive breakfast staff), contributing strongly to positive stays.
Location
9.2
Positive: reviewers called the location convenient for onward travel and nearby shops and generally described it as a good location.
Room Quality
8.5
Generally good but mixed: some guests praised very comfortable beds and effective heating/cooling, while others said beds could use attention and noted stale rooms or dated carpet.
Amenities
9.5
Strong: property described as resort-like with nice amenities and unobtrusive heating/cooling; guests appreciated the overall property feel and extras.
Value for Money
9.3
Standard quality for this hotel tier (not specifically commented on in reviews).
Food and Beverage
10
Outstanding breakfast offering: multiple reviewers praised the exceptional breakfast selection, healthy options (including overnight oats), well-cooked items and pleasant breakfast ambiance.
Overall Experience
10
Very positive overall: multiple enthusiastic headlines ("Outstanding", "Perfect", "Brilliant") and repeated praise for staff, breakfast and amenities indicate an excellent overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

Luxurious Amenities
Indulge in the indoor pool, fitness centre, and hot tub at Homewood Suites by Hilton Billings. Enjoy the convenience of a 24-hour reception, business centre, and free airport transfer service.

Delicious Dining Options
Start your day with a complimentary hot breakfast buffet and wind down with free light evening meals and drinks on weekdays. Craving a BBQ? Head to the outdoor patio with BBQ facilities and a cozy fire pit.

Convenient Comfort
Feel at home in the well-equipped guest rooms with free WiFi, cable TV, and coffee machine. With ZooMontana just 2 km away and free parking on-site, your stay at this Billings hotel is sure to be memorable.

Important information:

Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIL

Location

Guest Reviews

9.3
Based on 88 reviews
Cleanliness: 8
Service: 9.9
Location: 9.2
Room Quality: 8.5
Amenities: 9.5
Value for Money: 9.3
Food and Beverage: 10
Overall Experience: 10
J
Judith N • couple • us
10
Outstanding in all ways
Pros:

We were impressed by the professional manner and courtesy of the staff, the lovely breakfast folks, and the amenities of this property, which is much like a resort in feel, rather than a motel. Best of all, the beds and pillows! The first good bed we've had in a week of staying at other 'better' properties between MN and MT. Fresh linens and pillows that are also fresh! The heating /cooling was also excellent and inobtrusive. The breakfast food choices and ambiance were simply exceptional. We've never seen so many healthy options, even overnight oats, but also less common offerings like tortillas, as well as nicely cooked items. We liked it all.

Cons:

Only one point for improvement: the log-in protocol for WIFI. It would be great if this could be provided up front on a card, since it turned out to be complicated, requiring a password that was entered on a deeper buried page (on a mac). The normal Last Name/Rm number log-in did not recognize us. Fortunately, Ally helped us out twice with the issue and all was resolved. She was friendly and courteous and a credit to your team.

2026-10-15 • via Nuitee
C
Cammie • couple • us
10
Excellent place to stay. Highly recommend
Pros:

The location, the room, the staff and the amenities

Cons:

N/A

2026-10-14 • via Nuitee
C
Carol • family_with_children • us
10
Beautiful and welcoming property with friendly and accommodating staff. Good location as well
Pros:

Beautiful and well maintained property. Staff where extremely friendly and great customer service.

Cons:

The beds could use some attention. Not bad but not very comfortable.

2026-10-12 • via Nuitee
B
Blare • couple • us
10
2026-09-01 • via Nuitee
G
Gary • couple • us
10
2026-08-24 • via Nuitee
V
Vikki • solo_traveller • aq
10
Pros:

Was a great quiet stay

Cons:

Construction, but sure that wont last long.

2026-08-23 • via Nuitee
J
Jackie • solo_traveller • us
9
2026-08-08 • via Nuitee
T
Trudy • couple • ca
8
2026-07-21 • via Nuitee
D
Del • solo_traveller • us
10
2026-07-20 • via Nuitee
G
Gettrude • extended_group • us
10
2026-07-13 • via Nuitee
P
Paula • couple • fr
3
On a positive, the breakfast was good and the staff helpful and kind. However, the hotel is under the Hilton brand which
Pros:

The Staff

Cons:

The room was stale and the carpet was dirty and very old.

2026-07-03 • via Nuitee
M
Marco Bruno • family_with_children • br
10
2026-06-14 • via Nuitee
L
LINDA JANE • couple • ie
10
all in all a brilliant hotel
Pros:

We really like this hotel, as we fly into Billings from Ireland it is conveniently aced for our onward travel and for shops that we like.

Cons:

I understand the use of plastic cutlery and paper cups in the dinning room for ease of clean up. but really hate using them

2026-06-08 • via Nuitee
T
Trisha • family_with_children • us
9
2026-05-23 • via Nuitee
T
Thomas • family_with_children • us
10
A very enjoyable stay.
Pros:

Breakfast was great and the staff was SO friendly!

Cons:

Can’t think of anything.

2026-05-19 • via Nuitee
M
Margaret • extended_group • us
10
Perfect
Pros:

Staff, breakfast and comfortably large space. Breakfast was especially good

Cons:

Nothing

2026-05-17 • via Nuitee
D
Darla • extended_group • us
10
Enjoyed everything. Very comfortable
Pros:

Breakfast was very good!

Cons:

Nothing

2026-04-12 • via Nuitee
R
Richard • couple • us
10
Would love to return, great experience
Pros:

Clean, comfortable, quiet, great staff

Cons:

Nothing

2026-04-09 • via Nuitee
P
Patricia • couple • us
10
2026-03-16 • via Nuitee
M
Megan • couple • us
10
This hotel is beautiful and clean, right off the interstate in a nice area of town. I would recommend this hotel to anyo
Pros:

Very, very clean! Nice, new and modern hotel. The breakfast area is very beautiful and the free breakfast was A+. Pool had plenty of towels and was clean. My kids really enjoyed the pool table. Staff was very nice.

Cons:

There was nothing we didn’t like.

2026-03-01 • via Nuitee