Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Wonderful standards
Cons:
Concerns about cleanliness and safety
Breakfast lacks variety

Categories

Cleanliness
7.4
Negative sentiment due to safety concerns and lack of security.
Service
10
General Manager was praised for being extremely helpful; staff were described as friendly and professional.
Location
9.9
Excellent location mentioned in multiple reviews.
Room Quality
9.4
General satisfaction mentioned but lacks specific detail.
Amenities
9.4
Standard quality for this hotel tier.
Value for Money
9.4
Higher cost compared to local platforms indicates average value.
Food and Beverage
8.9
Breakfast was mentioned positively but lacked variety.
Overall Experience
10
Many positive experiences highlighted, despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 17:43

Property Description

Luxurious Accommodation
Indulge in the 396 comfortable rooms at InterContinental Changsha, designed with graceful touches and offering panoramic views of the city and the Xiang River. The rooms are bathed in natural light, creating a relaxing ambience for your stay.

Leisure and Wellness Facilities
Unwind with a swim in the outdoor pool, a workout in the fitness centre, or a rejuvenating session at the spa salon. The hotel offers various options to ensure you have a leisurely and refreshing experience during your stay.

Dining and Entertainment
Savour buffet or a la carte dishes at the on-site restaurants, enjoy a drink at the bar, or opt for room service for added convenience. With additional amenities like a karaoke room and shared lounge, your evenings are bound to be delightful and entertaining.

Book your stay at InterContinental Changsha now for a luxurious and memorable experience.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CSX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.3
Based on 93 reviews
Cleanliness: 7.4
Service: 10
Location: 9.9
Room Quality: 9.4
Amenities: 9.4
Value for Money: 9.4
Food and Beverage: 8.9
Overall Experience: 10
X
xinxing • extended_group • cn
8
2026-06-20 • via Nuitee
P
Patel • solo_traveller • in
9
2026-06-06 • via Nuitee
C
Carlos David • solo_traveller • mx
9
Pros:

Great location, excellent staff and concierge options

2026-05-21 • via Nuitee
S
Sai Ying • solo_traveller • hk
9
Pros:

早餐豐富食物質量好好繼續保持
👍😘

Cons:

無

2026-05-12 • via Nuitee
A
Arystan • family_with_children • kz
10
Спасибо Вам большое
Pros:

Все отлично

2026-05-01 • via Nuitee
J
Jon Han • couple • au
10
2026-04-17 • via Nuitee
W
Wilhelm • couple • ch
10
We loved our stay from A-Z
Pros:

it‘s location, spacious, generous room with 2 balconies, access to Club lounge, thank you to the friendly staff at the lounge, nice Hunan diner at Xiang Show Hunan restaurant, friendly staff again.

2026-04-15 • via Nuitee
N
Nicolas • couple • fr
10
Un hôtel 5 étoile absolument parfait
Pros:

Un hôtel cinq étoiles qui coche toutes les case : l'hôtel est magnifique, les chambres bien aménagées, la literie confortable, le petit déjeuner est excellent et chose de plus en plus rare, il existe un service de nuit. Les petites attentions sont également très appréciées. A recommander sans hésiter.

2026-01-12 • via Nuitee
芸 • extended_group • cn
8
Pros:

地理位置优越，门口服务人员特别热情，帮忙拎行李，开关车门。

Cons:

早餐不够有特色，可能是客人太多了，打扫人员下午才来。

2025-10-18 • via Nuitee
H
Heng Choo • extended_group • sg
10
Pros:

The GM was extremely helpful, customer focus!

2025-09-15 • via Nuitee
G
Glenn • extended_group • au
9
Wonderful
Pros:

Intercontinental has wonderful standards

Cons:

Location and room

2025-09-08 • via Nuitee
J
james • couple • au
8
2025-08-19 • via Nuitee
P
Peng Man • solo_traveller • my
8
2025-07-13 • via Nuitee
M
Mugurel • review category business travellers • ro
10
Thanks to Aref Sayegh, probably the best General Manager of the hotel in the world
Pros:

Locația a fost excepțională, personalul foarte amabil si foarte profesionist in special Managerul General Aref Sayegh

2025-06-27 • via Nuitee
L
Li
2
Pros:

Unsafe. One psycho tried to attack me and my kid in breakfast. No security staff came for 20min despite my repeated ask. No security camera in a five star hotel. No appology from the manager

2025-06-19 • via Nuitee
E
Edelweis • review category business travellers • br
9
Wonderful view of the River
Pros:

Breakfast is fantastic

2025-06-16 • via Nuitee
R
RHB
10
직원들 친절 최고인 호텔
Pros:

너무 잘이용하였습니아. 바로 몰도 연결되어 있고 직원분들이 엄청 친절하십니다. 진심서비스는 최고였습니다. 늦은밤 출국인데 씻을수 있는 곳도 알려주셔서 체크아웃후에도 헬스장에서 씻을수 있었고 개운하고 비행기 타서 정말 좋았습니다.출장으로 3번째이용중인데 다음에도 이용할예정입니다.

2025-06-12 • via Nuitee
K
Kaifu
4
Pros:

Overall service attitude is good; however, there were many people crowding at the entrance during check-in yesterday, which felt very congested and lacked privacy. The cost I paid at the hotel was higher than on other local platforms

2025-06-11 • via Nuitee
M
Mohammed • family with young children • ae
9
Comfortable and will come again
Pros:

Beautiful view, big bed , clean , big mall next door

2025-06-09 • via Nuitee
V
Verified traveler
10
호텔과 주변 지역 평가
Pros:

객싱은 깨끗하고, 뷰가 상당히 좋았습니다. 특히 쇼핑몰이 함께 있어서 상당히 편하다고 느꼈습니다. 야시장 거리도 그렇게 멀지 않아서 이용하기 좋았습니다.
스카이라운지는 저녁에 꼭 가보시길 추천합니다. 야경이 무척 좋아요.

2025-05-20 • via Nuitee