Plaza Resort Club Reno

Hotels
8.4 (927 reviews)
121 West Street , Reno , us

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Old and outdated facilities
Limited amenities
Parking issues

Categories

Cleanliness
7.93
Mixed reviews; mentions of clean rooms but also mentions of dated and smelly areas.
Service
9.4
Overall, the staff received positive remarks for being friendly and helpful.
Location
8.94
Guests appreciated the convenient location near casinos and shops.
Room Quality
8.39
Rooms were spacious and comfortable but some were noted as outdated.
Amenities
7.92
Mixed feelings; some amenities appreciated while others like breakfast were missed.
Value for Money
8.38
Good value perceived generally, though some felt prices were high.
Food and Beverage
7.43
Limited breakfast options mentioned; some guests wished for more variety.
Overall Experience
8.8
Overall pleasant stay with a willingness to return in the future.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:24

Property Description

Riverfront Location
Located right by the Truckee River, Plaza Resort Club Reno offers a picturesque setting for your stay. Enjoy stunning views and convenient access to nearby casinos.

Amenities Galore
From a large indoor pool to free WiFi in every room, we have everything you need for a comfortable stay. Relax with a dip in the pool or unwind in the guest lounge with a game of billiards.

Convenience and Comfort
With a fitness centre, business centre, and well-equipped accommodations featuring kitchen essentials and cable TV, Plaza Resort Club Reno ensures a hassle-free and enjoyable experience for all guests.

Book your stay now at Plaza Resort Club Reno for a delightful and convenient hotel experience!

Important information:

The credit card will be authorized for the total amount, plus $50 per night for incidentals.

The parking garage has height restrictions. Vehicles over 76 inches in height or 18 feet in length are not permitted. Dual rear wheel vehicles, RVs, trailers or campers are not permitted.

Please ensure the original credit card used at the time of booking is presented during check-inGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RNO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.4
Based on 927 reviews
Cleanliness: 7.93
Service: 9.4
Location: 8.94
Room Quality: 8.39
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 7.43
Overall Experience: 8.8
D
Dawnyka solo_traveller us
10
2026-05-22 via Nuitee
H
HELENA couple es
7
correcto
Pros:

hbitación muy grande y limpia

Cons:

hotel muy muy antiguo con ruidos de nevera y electrodomesticos.

2026-05-20 via Nuitee
L
Lori solo_traveller us
6
Pros:

Great location and clean hotel

Cons:

The pool was not heated.

2026-05-20 via Nuitee
B
Bente family_with_children us
9
Great location
Pros:

We have stayed here many times. Older local hotel with theme based common area decor. No gambling (a big + for us)
Great location (close to UNR). Friendly staff. Great indoor pool. Wonderful beds.
Garage is a bit funky = best for smaller cars.
Wonderful India restaurant across the street (+ food court)

Cons:

Sometimes night noice from the establishment across the street, otherwise nothing to complain about.

2026-05-19 via Nuitee
C
Christian solo_traveller us
10
Pros:

Great location and indoor, gates parking.

Cons:

Initial towel was dirty but they brought up extras immediately.

2026-05-17 via Nuitee
A
Ashley family_with_children us
10
2026-05-17 via Nuitee
J
Jerry couple us
6
I will will stay at another hotel next time in Reno.
Pros:

Hotel was ok
Hotel close to Amtrak

Cons:

Over price
We were on the 11 floor and could still hear the street noice.
Noice from guests 3 AM

2026-05-14 via Nuitee
S
Suchithra couple us
10
Very clean with old school charm!
Pros:

Convenient location with free parking. The hotel had an old world charm with immediate access to the Truckee river. The staff was very polite and extremely accommodating as they allowed late checkout without a fee.

2026-05-12 via Nuitee
D
Diggs solo_traveller us
10
Pros:

Was a great place...even bought pillows from the hotel like the ones in the rooms...which they sel!!

Cons:

The garage and garage elevators need a little work...but were very secure st night

2026-05-12 via Nuitee
K
Karen family_with_children us
10
Will come again for sure!
Pros:

Private, old time feel.

2026-05-11 via Nuitee
R
Roderick solo_traveller us
6
Pros:

Big room, downtown location.

Cons:

Maybe the most dated place I have ever stayed in. Seemed stuck in 1988.

2026-05-11 via Nuitee
L
Liza couple us
9
Our wedding and honeymoon was perfect and the room made it that much better.
Pros:

Our room was extremely spacious and the jacuzzi bathtub was perfect; the view from our room was amazing; and the pool was clean with a comfortable temperature.

Cons:

The parking was a bit tight.

2026-05-10 via Nuitee
J
Jose couple us
8
2026-05-09 via Nuitee
M
Marcel family_with_children us
10
2026-05-09 via Nuitee
R
Richard couple gb
10
Very good for a one night stay in Reno
Pros:

Good rooms clean and large. Right near Riverwalk

Cons:

Nothing

2026-05-07 via Nuitee
I
Iris solo_traveller us
10
Pros:

Location, pool

2026-05-07 via Nuitee
E
Evelyn family_with_children us
10
2026-05-06 via Nuitee
P
Patricia couple us
2
It started it was a resort, it was not!
Pros:

Comfortable bed
Bathroom was clean
Decent shower

Cons:

Old and scary
Popcorn ceiling
Room tilted

2026-05-04 via Nuitee
L
luca solo_traveller br
7
Ci vuole molta pazienza
Pros:

Camera molto bella , elegante e pulita

Cons:

Fila per il check in , molta gente per poche postazioni quasi un ora di attesa
La persona che ha effettuato il mio check in è stata molto sgarbata e non ha risposto ai mie domande sul pagamento.

2026-05-02 via Nuitee
E
Erik solo_traveller us
6
Tired.
Pros:

Location ok. Large room.

Cons:

A bit tired feel. The air in the room smelled like cleaning fluid and the windows do not open. Could hear the elevator running even though we were not next to it.

2026-05-01 via Nuitee