Best Western Empire Towers

Hotels
Best Western
8.2 (617 reviews)
4100 West Shirley Place , Sioux Falls , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Affordable
Cons:
Cleanliness issues
Outdated facilities
Inconsistent breakfast quality

Categories

Cleanliness
6.53
Multiple mentions of cleanliness issues, including dirty carpets and uncleaned rooms.
Service
9.5
Staff received positive remarks for being friendly and accommodating.
Location
8.54
Close to interstate and convenient for travelers.
Room Quality
7.99
Rooms are generally nice but have reported issues like worn mattresses and broken beds.
Amenities
7.52
Some amenities like breakfast received mixed reviews; room features lack modern updates.
Value for Money
9.48
Good value for the price considering the location and overall experience.
Food and Beverage
7.53
Breakfast quality was inconsistent, with complaints about hot food and seasoning.
Overall Experience
8.5
Overall, guests found value and comfort, tempered by cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:25

Property Description

Convenient Location and Amenities
Located just 500 meters from Empire Mall, Best Western Empire Towers offers free Wi-Fi, parking, and flat-screen TVs. Golf enthusiasts will appreciate the proximity to Kuehn Park Golf Course.

Comfortable Accommodations
Air-conditioned rooms at Empire Towers Best Western come with tea/coffee facilities and private bathrooms. After a long day, guests can unwind in the indoor pool or catch up on the day's news in the lobby.

Delightful Dining and Entertainment
Start your day with a complimentary hot breakfast and grab a snack from the vending machines. Explore nearby attractions like Great Plains Zoo, Washington Pavilion, and Kirby Science Center.

Book your stay at Best Western Empire Towers for a relaxing and enjoyable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FSD

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 617 reviews
Cleanliness: 6.53
Service: 9.5
Location: 8.54
Room Quality: 7.99
Amenities: 7.52
Value for Money: 9.48
Food and Beverage: 7.53
Overall Experience: 8.5
W
Walter couple us
10
If I return to Sioux Falls, I’ll definitely stay here.
Pros:

Clean, good location, friendly staff ands superb breakfast.

Cons:

Nothing- everything was great.

2026-08-28 via Nuitee
T
Tiffany solo_traveller us
8
Pros:

Great service

Cons:

Sink water drains to slow

2026-08-27 via Nuitee
R
RALLYVINCENT solo_traveller fr
10
Très bon compromis logement
Pros:

Chambre spacieuse pour quatre personnes avec véritable kitchenette et grand réfrigérateur.

Cons:

Réfrigérateur particulièrement bruyant.

2026-08-21 via Nuitee
C
Cassidy couple us
7
2026-08-15 via Nuitee
K
kris couple us
7
2026-08-15 via Nuitee
W
William family_with_children us
7
Pros:

Staff was very helpful

Cons:

Rooms were good size

2026-08-14 via Nuitee
L
Lorenzo extended_group it
6
Buona struttura per prezzo molto economico, colazione ben fornita, pulizia rivedibile
Pros:

Struttura molto economica, con personale super gentile e colazione tutto sommato ottima.

Cons:

Stanza però vecchia, la struttura in generale è molto datata. Condizionatore con filtro che non viene pulito da un decennio, quindi la qualità dell’aria era terribile
Nonostante tutto una buona struttura qualità prezzo

2026-08-13 via Nuitee
C
Chapman solo_traveller gb
10
2026-08-13 via Nuitee
F
Fuchs couple us
9
2026-08-12 via Nuitee
D
Danette solo_traveller us
9
Pros:

Staff has always been wonderful when staying there. Rooms are very well kept.

2026-08-10 via Nuitee
T
Taylor couple us
7
Comfy, clean, and the staff was friendly. Just a poor location.
Pros:

The beds were so comfortable and clean!!

Cons:

The location is pretty sketchy in my opinion especially traveling with a U-Haul I was pretty anxious something was going to happen to it. There was a lot of people and men smoking and drunk. Overall the location wasn’t the greatest.

2026-08-04 via Nuitee
B
Bernhardt couple us
2
We would not stay here again.
Pros:

The room we were finally assigned to was clean.

Cons:

The location is in an undesireable part of town. There were homeless in the parking lot and a homeless woman in the lobby. The police were called to attend to her. The lock on the original room to which we were assigned was not working, so they had to move us, which was fine, just annoying after lugging all of our stuff to the original room. The door on the new room did not close properly and we had to put our whole weight against it to get it to lock. When we went down to breakfast at 8:00, there was nothing left, so we left.

2026-08-04 via Nuitee
D
Dorothy family_with_children us
9
Pros:

Breakfast was great. Room was amazing.

Cons:

Pet area was not maintained and too small.

2026-07-22 via Nuitee
F
Featherly solo_traveller us
2
Pros:

Water pressure in the shower.

Cons:

Dirty floors with glue on them, parking was a problem, we had a trailer. Questionable neighborhood. Was not pleased at all.

2026-07-19 via Nuitee
S
Shawn extended_group us
6
2026-07-15 via Nuitee
S
Sandy extended_group us
5
2026-07-14 via Nuitee
C
Christopher couple th
7
Pros:

Staff very good

2026-07-13 via Nuitee
L
LaCresha solo_traveller us
10
Pros:

The location.

2026-07-13 via Nuitee
C
Carla solo_traveller us
8
A great half way spot when traveling to Mt Rushmore
Pros:

Convenient

2026-07-06 via Nuitee
J
Jonathan couple us
8
2026-07-05 via Nuitee