Distinction Whangarei Hotel & Conference Centre

Hotels
7.7 (1755 reviews)
9 Riverside Drive , Whangarei , NZ
+64 9 430 4080

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Issues with room temperature
Amenities not fully functional

Categories

Cleanliness
6.94
Some rooms were tidy, but there were mentions of facilities being dated and cleanliness issues with carpets.
Service
8.91
Consistently praised across multiple reviews for friendly and efficient staff.
Location
8.45
Various reviews mention convenient and central location, making it easy to access local attractions.
Room Quality
7.4
Rooms were reported as modern and comfortable, but some were too hot and had issues like cramped bathrooms.
Amenities
6.93
Mention of cold pools and spa not functioning well, though some amenities were appreciated.
Value for Money
7.39
Comments on pricing suggest it might be a bit high for some rooms, impacting perceived value.
Food and Beverage
7.94
Positive experiences with meals, though some mention that dinner quality could improve.
Overall Experience
7.61
Overall enjoyment was indicated in multiple reviews, despite some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:32

Property Description

Luxurious Amenities
Indulge in the indoor pool, fitness centre, and hot tub for a relaxing stay at Distinction Hotel Whangarei.

Convenient Location
Situated opposite Hatea River, our hotel is a short walk from Town Basin Marina and Claphams Clock Museum, offering easy access to nearby attractions.

Entertainment Options
Unwind in our shared games room with billiards or explore the variety of shops and cafes nearby. PAK'nSAVE and Serenity Café are just a stone's throw away.

Book your stay now at Distinction Hotel Whangarei for a perfect blend of comfort and convenience.

Important information:

Please note that all credit card transactions incur the following processing fees: 2%Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WRE

Location

Guest Reviews

7.7
Based on 1755 reviews
Cleanliness: 6.94
Service: 8.91
Location: 8.45
Room Quality: 7.4
Amenities: 6.93
Value for Money: 7.39
Food and Beverage: 7.94
Overall Experience: 7.61
H
Hohipere • family_with_children • nz
10
Great place to stay!!
Pros:

Location

Cons:

Nothing

2026-10-21 • via Nuitee
R
Richard • solo_traveller • nz
8
2026-10-20 • via Nuitee
S
Sylvia • couple • nz
10
Pros:

The bed

2026-10-19 • via Nuitee
V
Verbina • solo_traveller • nz
10
Recommend
Pros:

Indoor Heated pool. Friendly restaurant and reception staff.. spacious room. Mirror.

Cons:

Nothing

2026-10-19 • via Nuitee
R
Raman • couple • nz
9
2026-10-15 • via Nuitee
B
Blair • solo_traveller • nz
8
2026-10-15 • via Nuitee
A
Angel Liu • couple • nz
10
Great weekend getaway
Pros:

The room was comfortable and clean, the bed nice and comfortable. The decor was pretty. Soaps, shampoo, conditioner, towels, kettle, fridge etc were all provided and satisfactory. The hotel is quiet and location was great, right next to the marina. Buffet breakfast was a highlight, hearty and classic. Staff were friendly and easy to communicate with and accommodated us when we arrived slightly early. Did not have time to check out the pool room.

2026-10-14 • via Nuitee
J
Joy • solo_traveller • nz
5
Pros:

Location

Cons:

Dated property needs a complete reference or rebuild
The cost was not reflective of the available accommodation.
Staff seemed uninterested

2026-10-14 • via Nuitee
H
Hudson • solo_traveller • nz
8
2026-10-14 • via Nuitee
D
Daran • couple • au
10
Lovely Place To Stay
Pros:

We thoroughly enjoyed our stay here overlooking the Marina. Our room was clean and spacious. Breakfast was really good and staff were very accommodating and friendly. Good carpark (no charge).

Cons:

At first there was a smell but we realised it was the marina so no real issue.

2026-10-13 • via Nuitee
M
McLean • couple • nz
7
Pros:

Rooms have been very well refurbished, bed comfortable, staff helpful. Breakfast really good.

Cons:

Hallways and community areas badly need updating, look shabby in comparison with room decor

2026-10-13 • via Nuitee
P
Patricia • solo_traveller • au
8
Pros:

Location

Cons:

Nil

2026-10-12 • via Nuitee
C
Chris and Kathryn • couple • nz
8
2026-10-12 • via Nuitee
P
Petra • couple • de
8
2026-10-11 • via Nuitee
S
Sue • couple • au
8
2026-10-11 • via Nuitee
P
Peter • couple • nz
9
Comfortable with a good Northland welcoming & friendly atmosphere!
Pros:

Check-in was very quick & friendly. Even talked to other guests booking-in which is a good indication of the welcoming environemnt!

Cons:

Not applicable.

2026-10-11 • via Nuitee
R
Rebecca • solo_traveller • nz
5
2026-10-09 • via Nuitee
V
Victoria • family_with_children • nz
5
Cons:

It wasnt clean, there was a lollie on the floor. Dust and someone's hair in bathroom.
$300 a night for 1 ply toilet paper is shocking

2026-10-09 • via Nuitee
D
Dan • solo_traveller • nz
1
2026-10-07 • via Nuitee
J
Jai • family_with_children • nz
10
.
Pros:

.

Cons:

.

2026-10-07 • via Nuitee