The Jephson Hotel; BW Signature Collection

Hotels
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BW Signature Collection by Best Western
7.7 (2720 reviews)
16-20 Warwick New Rd , Leamington Spa , GB
+44 1926 699229

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Cleaning issues
Maintenance problems
Room quality concerns

Categories

Cleanliness
6.95
Several reviews mention issues with cleanliness, including dirty cups and a moldy shower.
Service
8.45
The staff are frequently described as friendly and helpful, contributing positively to the experience.
Location
8.45
The location is praised in most reviews, with many highlighting its central position and convenience.
Room Quality
6.95
Multiple comments mention cramped rooms and maintenance issues, impacting the overall quality.
Amenities
7.95
While some amenities were reported as lacking, such as heating and room servicing, the generally available facilities are well-received.
Value for Money
7.45
Some reviews suggest reasonable value, but others feel the property's maintenance doesn't justify pricing.
Food and Beverage
7.95
The breakfast received positive remarks, contributing positively to the food and beverage experience.
Overall Experience
7.45
The overall sentiment is mixed; while there are positive aspects, numerous complaints about maintenance and service exist.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 22:04

Property Description

Historic Charm and Modern Comforts

Convenient Location and Parking

Delicious Dining Options

Experience a blend of historic charm and modern comforts at Jephson Hotel in Leamington Spa. Enjoy free WiFi, private parking, and cozy rooms with flat-screen TVs. Indulge in traditional English and continental dishes at the on-site restaurant. With a 24-hour front desk, your needs are always met. Explore nearby attractions like Warwick Castle and Cadbury World, or take a short drive to Stratford Upon Avon. Whether you're here for business or leisure, Jephson Hotel offers a convenient and comfortable stay.

Book now to secure your stay at Jephson Hotel and create unforgettable memories in Leamington Spa!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EMA

Location

Guest Reviews

7.7
Based on 2720 reviews
Cleanliness: 6.95
Service: 8.45
Location: 8.45
Room Quality: 6.95
Amenities: 7.95
Value for Money: 7.45
Food and Beverage: 7.95
Overall Experience: 7.45
D
Dee • couple • gb
1
2026-09-12 • via Nuitee
L
Lee • couple • gb
7
2026-09-09 • via Nuitee
L
Lesley • couple • gb
7
2026-09-07 • via Nuitee
Y
Ying • solo_traveller • gb
10
2026-09-07 • via Nuitee
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rhiannon • solo_traveller • gb
9
Great value for money hotel
Pros:

This is my second stay in a month, it's great. The breakfast is excellent, the rooms are very clean and I like the free parking and its close proximity to town. Its great for a night out. All staff members are friendly and very professional.

Cons:

Can't fault it.

2026-09-06 • via Nuitee
A
Alison • solo_traveller • gb
10
Pros:

Fabulous stay again, thank you.😀

2026-09-06 • via Nuitee
M
Malcolm • solo_traveller • gb
8
2026-09-05 • via Nuitee
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Nick • solo_traveller • gb
6
2026-09-05 • via Nuitee
P
Paul • extended_group • gb
10
Excellent
Pros:

Very clean and very comfortable. Breakfast very good selection,

2026-09-04 • via Nuitee
N
Neil • family_with_children • gb
8
Pros:

Very pleasant hotel, peaceful with attentive staff. Breakfast very good, and overall very good value for money.

Cons:

Without moving the hotel closer to the centre, nothing I can think of!

2026-09-04 • via Nuitee
T
Tony • solo_traveller • gb
10
2026-09-03 • via Nuitee
A
Anthony • solo_traveller • gb
10
2026-09-01 • via Nuitee
M
Molly • couple • gb
8
2026-09-01 • via Nuitee
J
Jones • solo_traveller • gb
8
Just a little complaint not enough tea bags and milk for the time I was there
Pros:

Clean and tidy and quiet

2026-08-31 • via Nuitee
R
Rick • couple • gb
8
Overall, a very good stay.
Pros:

The breakfast was good. The room was a good size and the bed was very comfortable.

Cons:

Parking was tight but we managed to find spaces when needed.

2026-08-31 • via Nuitee
M
MARTIN • family_with_children • gb
10
2026-08-31 • via Nuitee
A
Ash • solo_traveller • gb
2
2026-08-31 • via Nuitee
W
Wendy • couple • gb
8
2026-08-31 • via Nuitee
R
Ron • couple • gb
2
Not good
Pros:

Location for Victoria Park was good. Adequate car parking to front and rear on a 1st come basis

Cons:

Small room and only suitable for a single person. Totally Overpriced. Room In need of a total refurb. Bathroom was nice , but the toilet had a very weak flush, so we used the toilets in reception. Uncomfortable bed with a terrible mattress. No view from window at all as we faced reception. Smelly dining room (damp) didn’t eat there because of the smell.

2026-08-30 • via Nuitee
S
Susan • couple • gb
8
2026-08-29 • via Nuitee