The Jephson Hotel; BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
7.7 (2720 reviews)
16-20 Warwick New Rd , Leamington Spa , GB
+44 1926 699229

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Cleaning issues
Maintenance problems
Room quality concerns

Categories

Cleanliness
6.95
Several reviews mention issues with cleanliness, including dirty cups and a moldy shower.
Service
8.45
The staff are frequently described as friendly and helpful, contributing positively to the experience.
Location
8.45
The location is praised in most reviews, with many highlighting its central position and convenience.
Room Quality
6.95
Multiple comments mention cramped rooms and maintenance issues, impacting the overall quality.
Amenities
7.95
While some amenities were reported as lacking, such as heating and room servicing, the generally available facilities are well-received.
Value for Money
7.45
Some reviews suggest reasonable value, but others feel the property's maintenance doesn't justify pricing.
Food and Beverage
7.95
The breakfast received positive remarks, contributing positively to the food and beverage experience.
Overall Experience
7.45
The overall sentiment is mixed; while there are positive aspects, numerous complaints about maintenance and service exist.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 22:04

Property Description

Historic Charm and Modern Comforts

Convenient Location and Parking

Delicious Dining Options

Experience a blend of historic charm and modern comforts at Jephson Hotel in Leamington Spa. Enjoy free WiFi, private parking, and cozy rooms with flat-screen TVs. Indulge in traditional English and continental dishes at the on-site restaurant. With a 24-hour front desk, your needs are always met. Explore nearby attractions like Warwick Castle and Cadbury World, or take a short drive to Stratford Upon Avon. Whether you're here for business or leisure, Jephson Hotel offers a convenient and comfortable stay.

Book now to secure your stay at Jephson Hotel and create unforgettable memories in Leamington Spa!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EMA

Location

Guest Reviews

7.7
Based on 2720 reviews
Cleanliness: 6.95
Service: 8.45
Location: 8.45
Room Quality: 6.95
Amenities: 7.95
Value for Money: 7.45
Food and Beverage: 7.95
Overall Experience: 7.45
Y
Yan Mong Anthony • couple • hk
7
A reasonable stay.
Pros:

Staff are friendly and helpful.

Cons:

The room is a bit cramped for two persons in particular if you have suitcases.

2026-10-17 • via Nuitee
M
Margaret • couple • gb
8
Perfectly adequate stay in a friendly hotel.
Pros:

The convenience of the location for where we wanted to go.

Cons:

The room was a shade small but ok. The bathroom was very small.

2026-10-16 • via Nuitee
M
Mand • solo_traveller • gb
1
Absolutely appalling stay, never will stay again
Pros:

Location

Cons:

Small room. Under the glasses on the sink had brown stains. The threshold of the shower before you stepped in was dirty. Didn’t even attempt to go in there. Room had a fan, which didn’t pump out anything, which made the room stifling all night. Maybe got 2 hours sleep all night. Had to keep going outside through the small hours as so hot in the room

2026-10-16 • via Nuitee
B
Barbara • couple • gb
9
We were both very impressed with the staff & amenities
Pros:

The breakfast & dinner was excellent, & the staff was very helpful

Cons:

I am disabled & was lucky to be given a ground floor room. No lift for disabled people.

2026-10-16 • via Nuitee
S
Stephen • couple • gb
7
Pros:

Well placed for Leamington and Warwick

2026-10-15 • via Nuitee
P
Paul • solo_traveller • gb
5
2026-10-15 • via Nuitee
M
Maureen • solo_traveller • gb
6
Average hotel
Pros:

Ease of booking. Friendly staff.

Cons:

Evening meal.

2026-10-15 • via Nuitee
K
Karen • family_with_children • gb
8
Good location, friendly staff, comfortable bed and nice shower.
Pros:

We didn't have breakfast during our stay, but the location was very good. Handy for the town centre. Easy to walk to the main shopping area.

Cons:

Fire alarm went off at 2am in the morning (it was a false alarm). A lot of beeping from a nearby room's key card mechanism, that went on for nearly an hour and was very loud.

2026-10-14 • via Nuitee
N
Nathaniel • couple • gb
9
2026-10-13 • via Nuitee
B
Bridget • solo_traveller • ie
10
Pros:

Staff were 10 out of 10 ,would stay again if in Lemington spa.

2026-10-13 • via Nuitee
J
Jorge • couple • gb
4
2026-10-10 • via Nuitee
L
Luke • solo_traveller • gb
6
2026-10-09 • via Nuitee
S
Serban • solo_traveller • ro
8
2026-10-07 • via Nuitee
M
Mark • solo_traveller • gb
9
Excellent as usual, thanks.
Pros:

Great location, great value and friendly staff (especially May!).

Cons:

Nothing

2026-10-07 • via Nuitee
J
Jo • solo_traveller • gb
8
Great for an overnight stay as very convenient to walk into town.
Pros:

Great location and car park useful but can get full. Comfy beds & very clean. Reception staff helpful.

Cons:

Breakfast quite basic but adequate for price....had a single room last time and a bit dark and window looked onto a wall but generally rooms have been fine...

2026-09-19 • via Nuitee
A
alistair • extended_group • gb
8
very pleasant stay and servied my purpose perfectly
Pros:

The hotel is a lovely safe location and plenty of parking with close location to town centre.

Cons:

The rooms were warm and there was a limited drinks list for beers.

2026-09-18 • via Nuitee
H
Harminder • solo_traveller • gb
8
Awesome thanks for the nice stay 😊
2026-09-18 • via Nuitee
A
Abraham • solo_traveller • ng
7
Good but can do better with more variety on their breakfast.
Pros:

Location was good and the serenity of the environment.

Cons:

The twin bed was too small better to give one single large bed.

2026-09-17 • via Nuitee
B
Bill • extended_group • gb
7
2026-09-16 • via Nuitee
P
Peter • couple • gb
10
Great
Pros:

Location price breakfast

Cons:

Nothing

2026-09-15 • via Nuitee