The Jephson Hotel; BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
7.7 (2595 reviews)
16-20 Warwick New Rd , Leamington Spa , gb

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Fax/photocopying
Facilities for disabled guests
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Cleaning issues
Maintenance problems
Room quality concerns

Categories

Cleanliness
6.95
Several reviews mention issues with cleanliness, including dirty cups and a moldy shower.
Service
8.45
The staff are frequently described as friendly and helpful, contributing positively to the experience.
Location
8.45
The location is praised in most reviews, with many highlighting its central position and convenience.
Room Quality
6.95
Multiple comments mention cramped rooms and maintenance issues, impacting the overall quality.
Amenities
7.95
While some amenities were reported as lacking, such as heating and room servicing, the generally available facilities are well-received.
Value for Money
7.45
Some reviews suggest reasonable value, but others feel the property's maintenance doesn't justify pricing.
Food and Beverage
7.95
The breakfast received positive remarks, contributing positively to the food and beverage experience.
Overall Experience
7.45
The overall sentiment is mixed; while there are positive aspects, numerous complaints about maintenance and service exist.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 22:04

Property Description

Historic Charm and Modern Comforts

Convenient Location and Parking

Delicious Dining Options

Experience a blend of historic charm and modern comforts at Jephson Hotel in Leamington Spa. Enjoy free WiFi, private parking, and cozy rooms with flat-screen TVs. Indulge in traditional English and continental dishes at the on-site restaurant. With a 24-hour front desk, your needs are always met. Explore nearby attractions like Warwick Castle and Cadbury World, or take a short drive to Stratford Upon Avon. Whether you're here for business or leisure, Jephson Hotel offers a convenient and comfortable stay.

Book now to secure your stay at Jephson Hotel and create unforgettable memories in Leamington Spa!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EMA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.7
Based on 2595 reviews
Cleanliness: 6.95
Service: 8.45
Location: 8.45
Room Quality: 6.95
Amenities: 7.95
Value for Money: 7.45
Food and Beverage: 7.95
Overall Experience: 7.45
N
Neil • solo_traveller • gb
8
Review
Pros:

Had a bar with reasonable prices. Good location. Good parking. Clean.

Cons:

Slooping floor. Had to ask for the remote control. Shame no bath.

2026-06-13 • via Nuitee
L
Lydia • solo_traveller • ae
8
2026-06-13 • via Nuitee
E
ENESCU • solo_traveller • gb
9
2026-06-12 • via Nuitee
J
Julie • couple • gb
8
Pros:

Good selection at breakfast. Staff very friendly good location.

2026-06-09 • via Nuitee
N
Nigel • solo_traveller • gb
8
Pros:

Good location

Cons:

Room was very dark. We were kept waiting a long time for a receptionist to appear.
Breakfast times were 7 to 10 a.m. but by 9a.m. the choices were very limited.

2026-06-08 • via Nuitee
S
Susan • couple • gb
8
Good overnight stay visiting relatives. Would definately come back
Pros:

The room was spacious and clean with a good buffet breakfast. Good choice of quality items

Cons:

We stayed for one night but for longer stays the lack of drawer space, even though there was a good wardrobe, would be a problem

2026-06-08 • via Nuitee
J
John • couple • gb
7
Pleasant enjoyable relaxed stay
Pros:

Convenient for my visit, spacious car carpeting, bar area was pleasant and relaxing, food was good with a great choice at breakfast

Cons:

View from the room window was of another brick wall

2026-06-08 • via Nuitee
T
Tom • couple • gb
7
As expected
Pros:

Last minute availability

Cons:

Bit too far from town centre

2026-06-08 • via Nuitee
S
Simon • couple • gb
10
2026-06-07 • via Nuitee
G
Gillian • solo_traveller • gb
9
2026-06-07 • via Nuitee
K
Kathryn • extended_group • gb
8
2026-06-07 • via Nuitee
P
PAUL • couple • gb
3
not good hardly got any sleep due to buzzing noises
Cons:

the room was tiny the bathroom was tiny could hardly move in the shower. The floor sloped and we had extractor vents outside the window and constant buzzing noises all night long.
The room was also extremely dark even with the lights on.

2026-06-07 • via Nuitee
N
Neil • solo_traveller • ie
10
2026-06-07 • via Nuitee
C
Chris • solo_traveller • gb
9
Good value for money. Would recommend.
Pros:

Very clean and comfortable. Staff very friendly. Lovely bar area. Great location. Nice breakfast too.

2026-06-06 • via Nuitee
S
Sara • solo_traveller • gb
8
Pros:

Great value for money, everything one might need is there and staff are extremely helpful and nice.

Cons:

No sound proofing, if your neighbour wants to watch East Enders you’re going to have to as well.

2026-06-05 • via Nuitee
U
User 1212 • solo_traveller • gb
7
Not much to look at on the outside but inside is nice.
Pros:

My "single" room actually had 1 double bed.
Free parking although the front is a bit tight for bigger vehicles.

Cons:

Was a little worried my room was opposite reception but didn't hear anything in the night.

2026-06-03 • via Nuitee
S
salles • solo_traveller • br
7
Pros:

The place is tidy and clean. Good staff.

Cons:

There is no elevator, as it is an old building, and the location is far from the city center.

2026-06-02 • via Nuitee
E
Emma • solo_traveller • gb
9
2026-06-02 • via Nuitee
S
Stewart • solo_traveller • gb
10
2026-06-01 • via Nuitee
R
Richard • solo_traveller • gb
8
Pros:

Great value and good sized room and breakfast. Would visit again.

2026-06-01 • via Nuitee