Hellaby Hall Hotel, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8 (2236 reviews)
Old Hellaby Lane, Hellaby , Hellaby , gb

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Pleasant room ambiance
Clean hotel area
Cons:
Problems with cleanliness
Inconsistent food quality
Service issues with amenities

Categories

Cleanliness
7.5
Issues with cleanliness noted in multiple reviews regarding water damage and room conditions.
Service
9
Most reviews mention friendly and helpful staff.
Location
9
Multiple reviews highlight convenient and excellent location.
Room Quality
8
Overall comments on rooms being pleasant, though size issues were mentioned.
Amenities
7
Negative comments about gym and pool conditions, requiring refurbishment.
Value for Money
8
Mixed sentiments on pricing, especially regarding breakfast and bar meals.
Food and Beverage
7
Disappointments noted in food quality and breakfast service.
Overall Experience
8.5
General positive experience but several issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:16

Property Description

Historic Charm and Modern Comforts
Nestled in a 17th-century estate, Hellaby Hall seamlessly blends historic charm with modern amenities.

Culinary Delights and Relaxation
Indulge in classic British cuisine at Carnelly Restaurant or unwind on the sun terrace with fine wines. The Bodyscene Health and Leisure Club offers a swimming pool, gym, and luxury spa for ultimate relaxation.

Convenient Location and Nearby Attractions
Located in Hellaby, with easy access to major cities like Sheffield and the Peak District National Park, Hellaby Hall Hotel is the perfect base for exploring the vibrant surroundings.

Experience a harmonious blend of luxury and convenience at Hellaby Hall Hotel. Book your stay now for a truly unforgettable experience.

Important information:

Please note that the restaurant will be closed on 25th, 26th, and 31st December. There will be no food options available.

It is recommended that you enter the full address into satellite navigation systems: Old Hellaby Lane, Hellaby, Hellaby, S66 8SX.

For pre paid bookings, the hotel may request a pre authorization of a debit/credit card on check in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 2236 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 8
Amenities: 7
Value for Money: 8
Food and Beverage: 7
Overall Experience: 8.5
J
Janet • couple • gb
10
Pros:

The staff were very welcoming and friendly. The room was clean and just what we needed while visiting family.

Cons:

Nothing

2026-06-20 • via Nuitee
J
Jade • couple • gb
10
2026-06-19 • via Nuitee
L
Lynne • solo_traveller • gb
8
Lovely stay at a friendly hotel, with excellent well run facilities
Pros:

The swimming pool & facilities were excellent, the staff were all really friendly & helpful

Cons:

Our room was on top floor in eves, with sloping ceiling, making it quite cramped to get round bed, I'm 5'11 & hot my head alot!! The curse of being tall

2026-06-19 • via Nuitee
R
robert • solo_traveller • gb
8
2026-06-17 • via Nuitee
A
Andrew • solo_traveller • gb
6
Pros:

Surroundings were excellent, with lots of local facilities within walking distance, bed was very comfortable,

Cons:

Tried to book 1 room for 2, however cost more because the booking was 1 room for 1, had to book 2 rooms, bath was extremely shallow making it hard to get out, banged my head several times due to room situated within the loft space.
Breakfast was kept warm, could have been more appetising

2026-06-16 • via Nuitee
N
Nicola • couple • gb
4
Needs some tlc
Pros:

It’s a beautiful looking property and could be lovely, the room was fine and had iron and a fan , the breakfast was good

Cons:

When we arrived it took ages to get served , there was only one young girl on who I thought was new as she didn’t seem too sure on things but she wasn’t .
They had no clean glasses , said we could only have Sunday dinner even though there was menu for other food .
It was a shambles

2026-06-15 • via Nuitee
C
Collins • solo_traveller • gb
4
Pros:

Pool was nice and warm

Cons:

Bed was to hard was counting the springs

2026-06-15 • via Nuitee
A
Anna • solo_traveller • gb
7
Disappointed stay
Pros:

The pool was nice

Cons:

For a couple there was only 1 bath towel in the executive deluxe room surely there should be a towel each ,there were almond nuts under the dressing table clear to see when we got there ,near the front ,so not cleaned or hoovered up from last people in the room.

2026-06-15 • via Nuitee
J
Julie • couple • gb
8
Value for money
Pros:

Food pool staff

Cons:

Decor

2026-06-15 • via Nuitee
K
Karen • family_with_children • gb
6
Underwhelmig.
Pros:

The girls enjoyed the pool and sauna area.
The grounds are lovely and well maintained.

It was a joy to see the rabbits!

Cons:

Paid for early check in - which wasn't logged on the system - so we didn't check in early.
Room - two bathroom lights not working - including the electric mirror. We did report this at reception... nothing done about it.
Bar - ordered Gin and Tonic no lemon / lime and served in a wine glass. The bar shuts just after 11.30 pm.....

2026-06-15 • via Nuitee
C
Carol • solo_traveller • gb
8
Pros:

The pool food and location

Cons:

The bed small and hard woke to Bach ache not a good night's sleep

2026-06-14 • via Nuitee
M
Mike • couple • gb
6
Pros:

Been here a lot of time but just seems to be going down, think it’s needs a lift the ladies in the front desk are great but just seems to be slipping of late. Shame really

2026-06-14 • via Nuitee
J
Jack • couple • gb
2
Let down. I thought I was taking my partner to a lovely hotel based on its status as a wedding venue but facilities were
Pros:

Nice exterior building and gardens

Cons:

Dated interior. Rooms very dated and scruffy. Scratches and marks all over the walls. The room smelled when we first entered and there a hair on the toilet roll!! Also a connecting door ruined any meaning of privacy. Luckily Rachel at reception allowed us to switch rooms which was somewhat better. She was lovely. Breakfast was basic but okay, was asked by a staff member for hot drinks and we ordered coffees which never came. Just seemed a bit unorganised

2026-06-14 • via Nuitee
D
DAVID • extended_group • gb
8
A very pleasant stay. Will be booking again.
Pros:

Staff were very friendly.

Cons:

Ordering food and drinks took a little longer than expected.

2026-06-12 • via Nuitee
G
Gwyneth • couple • gb
8
Pros:

Good breakfast, and facilities.
The only problem was access and finding the front of the hotel from a very busy road

2026-06-12 • via Nuitee
S
sarah • solo_traveller • gb
10
Great gym and Spa, very large comfy room!
Pros:

Free parking
Good location
Access to gym and spa!!!!

Cons:

Layout of the hotel areas and directions to find the room and restaurant were very confusing! Better directional signage is needed throughout for hotel.

2026-06-11 • via Nuitee
M
Michelle • couple • gb
10
Perfect, staff were amazing , food was fabulous , hidden gem
Pros:

Absolute hidden gem … my dog (Archie) had the best time ! Xxx

Cons:

Not applicable

2026-06-11 • via Nuitee
M
Mal • couple • gb
9
Great stay for a few nights would recommend
Pros:

Close to where we were going. But quiet and clean

Cons:

N/A

2026-06-11 • via Nuitee
W
W8555UOmikeb • Business
10
Brilliant Bodyscene Health & Leisure Club
Pros:

Bodyscene Health & Leisure Club was great, very nice staff and an excellent setup. Top notch sauna, just the job after a busy day.

2026-06-10 • via Tripadvisor
P
Philip • solo_traveller • gb
5
Passable and clean, but very dated
Pros:

Location and gym facilities

Cons:

Very dated, food was overpriced, room temperature was cold.
£18 for the burger and chips (in picture) was overpriced for the size and amount of chips

2026-06-10 • via Nuitee