Hellaby Hall Hotel, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8 (2176 reviews)
Old Hellaby Lane, Hellaby , Hellaby , gb

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Pleasant room ambiance
Clean hotel area
Cons:
Problems with cleanliness
Inconsistent food quality
Service issues with amenities

Categories

Cleanliness
7.5
Issues with cleanliness noted in multiple reviews regarding water damage and room conditions.
Service
9
Most reviews mention friendly and helpful staff.
Location
9
Multiple reviews highlight convenient and excellent location.
Room Quality
8
Overall comments on rooms being pleasant, though size issues were mentioned.
Amenities
7
Negative comments about gym and pool conditions, requiring refurbishment.
Value for Money
8
Mixed sentiments on pricing, especially regarding breakfast and bar meals.
Food and Beverage
7
Disappointments noted in food quality and breakfast service.
Overall Experience
8.5
General positive experience but several issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:16

Property Description

Historic Charm and Modern Comforts
Nestled in a 17th-century estate, Hellaby Hall seamlessly blends historic charm with modern amenities.

Culinary Delights and Relaxation
Indulge in classic British cuisine at Carnelly Restaurant or unwind on the sun terrace with fine wines. The Bodyscene Health and Leisure Club offers a swimming pool, gym, and luxury spa for ultimate relaxation.

Convenient Location and Nearby Attractions
Located in Hellaby, with easy access to major cities like Sheffield and the Peak District National Park, Hellaby Hall Hotel is the perfect base for exploring the vibrant surroundings.

Experience a harmonious blend of luxury and convenience at Hellaby Hall Hotel. Book your stay now for a truly unforgettable experience.

Important information:

Please note that the restaurant will be closed on 25th, 26th, and 31st December. There will be no food options available.

It is recommended that you enter the full address into satellite navigation systems: Old Hellaby Lane, Hellaby, Hellaby, S66 8SX.

For pre paid bookings, the hotel may request a pre authorization of a debit/credit card on check in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 2176 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 8
Amenities: 7
Value for Money: 8
Food and Beverage: 7
Overall Experience: 8.5
F
Fahy • extended_group • gb
8
Very relaxing.
Pros:

Ideal location.

Cons:

I have no complaints

2026-05-23 • via Nuitee
D
Darrel • solo_traveller • th
8
2026-05-23 • via Nuitee
D
Dovey • solo_traveller • gb
8
2026-05-22 • via Nuitee
M
Michael • family_with_children • gb
10
2026-05-22 • via Nuitee
A
Austin • couple • gb
7
Good value.
Pros:

Good value.

Cons:

Sheets were dirty but a quick call and were replaced.

2026-05-22 • via Nuitee
L
Liv • extended_group • gb
8
Good location and good stay
Pros:

Very nice grounds

Cons:

The staff in the restaurant wasn’t great and the buildings looked like it could do with a little spruce up

2026-05-22 • via Nuitee
J
julie • solo_traveller • gb
7
Very clean Hall hotel, lovely swimming pool and welcoming staff
Pros:

Very clean
Good big pool and sauna/ steam /jacuzzi for free and towels.
Breakfast ok ,nice sausages
Nice staff!
Good lifts
Nice gardens.

Cons:

Not a 4 star but a good 3
Garden spa ( which you pay extra at a reduced rate) is closed on a Wednesday. Looks really good though.
Windows need a good clean and Moss taken off!

2026-05-22 • via Nuitee
M
Mark • solo_traveller • gb
8
2026-05-21 • via Nuitee
A
Angiepangie • solo_traveller • gb
8
Cons:

The jacuzzi near the swimming pool was cold.
We also had a dirty pillowcase that hadn't been changed at changeover. I reported it and it was dealt with quickly

2026-05-21 • via Nuitee
J
John • solo_traveller • gb
10
2026-05-21 • via Nuitee
P
Phoebe • couple • gb
10
A lovely stay, and will definitely be returning and recommending to friends!
Pros:

Hellaby Hall is such a hidden gem! The heritage building that hosts the bar, reception and rooms is beautiful to explore. Loved the surrounding outside areas full of rabbits, staff were amazing, everywhere was very clean, rooms were nice and well facilitated (the room was very hot when we arrived but there was a fan in the room that we used), overall really loved our stay. And the fact that you have access to the pool with your booking is great, we went for a swim, enjoyed the sauna and steam room, and will definitely be back.

Cons:

The only issue is that I struggled to get a member of staff at the reception when it was later in the night, but understandably they were busy in another area of the hotel, and after going to the bar to ask for someone to come to the desk, they were more than happy to help.

2026-05-20 • via Nuitee
N
Neil • solo_traveller • gb
6
Pros:

Gym facilities were good

Cons:

Tv didnt work in the room.

2026-05-20 • via Nuitee
A
Andre • solo_traveller • gb
10
Almost perfect
Pros:

Perfect location and facilities great

Cons:

Service at the restaurant could have been better

2026-05-20 • via Nuitee
J
John • couple • gb
4
2026-05-20 • via Nuitee
S
Suzanne • solo_traveller • gb
9
Pros:

The reception staff were amazing, thank you

2026-05-19 • via Nuitee
S
Suzanne • solo_traveller • gb
9
2026-05-19 • via Nuitee
M
Melvin • solo_traveller • gb
1
No sleep no tv
Cons:

My room tv signal kept going off so I couldn’t watch tv my smoke alarm kept flashing and to top it off noisy guests all early hours

2026-05-18 • via Nuitee
A
Anita • solo_traveller • gb
9
Pros:

The staff were amzeing couldn't do enough for you

2026-05-18 • via Nuitee
S
Sarri • couple • gb
5
Cons:

I purposefully searched for a hotel with a large free standing bath. The photo of the suite I booked showed this. When I I arrived and was given my room it did not have this and I was told the photos are generic. I was told it was my responsibility to have specified what I wanted. I feel it is dishonest and actually a scam to do that. I would not have chosen this hotel if I could not have had that facility. I had to fight very hard to even get an apology. With all sorts of excuses like the manager is on holiday so there is no one I can speak to. It wasn't good enough really.

2026-05-18 • via Nuitee
A
Andrew • solo_traveller • gb
6
2026-05-17 • via Nuitee