Sandman Signature Kamloops Hotel

Hotels
Sandman Hotel Group
8 (930 reviews)
225 Lorne Street , Kamloops , ca

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise from trains
Cleanliness issues

Categories

Cleanliness
6.25
Housekeeping below standard, visible dirt and stray hair in bathroom and floors.
Service
9.25
Staff were extremely friendly and accommodating.
Location
9.25
Excellent location for town and venues, convenient walking distance.
Room Quality
7.25
Room quality was affected by cleanliness issues, but bed was comfortable.
Amenities
7.25
Hot tub was not well maintained, with broken jets and cleanliness issues.
Value for Money
8.25
Good pricing for the location, but cleanliness concerns affect perceived value.
Food and Beverage
8.25
Nice restaurant on site, good variety.
Overall Experience
8.25
Mixed experience, with both positives and negatives impacting stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:29

Property Description

Luxurious Accommodations
Indulge in the comfort of guest rooms equipped with a microwave, refrigerator, and free WiFi. Each room at Sandman Signature Kamloops Hotel features a flat-screen cable TV, desk, and cozy seating area. The private bathroom includes complimentary toiletries and a hairdryer for your convenience.

Convenient Amenities
Enjoy a hassle-free stay with a 24-hour reception, luggage storage, and complimentary parking at your disposal. Whether you're here for business or leisure, our Kamloops hotel ensures your needs are met with utmost convenience.

Prime Location
Located just 220 meters from Sandman Centre, and a short drive from Kamloops Airport and Thompson Rivers University, our hotel offers the perfect blend of comfort and accessibility for your stay in Kamloops.

Ready to experience the best of Kamloops? Book your stay at Sandman Signature Kamloops Hotel now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YKA

Location

Guest Reviews

8
Based on 930 reviews
Cleanliness: 6.25
Service: 9.25
Location: 9.25
Room Quality: 7.25
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.25
J
jim couple ca
10
2026-08-28 via Nuitee
P
Preet couple ca
9
2026-08-24 via Nuitee
A
Antoinette solo_traveller ch
8
Pros:

Die Lage, ganz nah beim wunderschönen Park

Cons:

Die Küche war schmudelig, wird nicht sauber gereinigt

2026-08-21 via Nuitee
C
Candice family_with_children ca
6
It was fine. Served a purpose.
Pros:

We liked the park across from the property and we really appreciated the kitchen in our suite. Nice view.

Cons:

Not enough hooks/counter space in bathroom. Ran out of garbage bags and toilet paper and told the front desk and didnt get replacements. Generally ghe room had lots of minor damage to it. Room was very expensive for what it was

2026-08-21 via Nuitee
K
Karen couple ca
9
It was comfortable and staff everywhere were very friendly and helpful.
Pros:

Good location across from the park and close to downtown. Had two restaurants, one was Moxies and the other a Sharks club. We dined at Moxies and food was excellent.

Cons:

Located beside train tracks, which our room was facing. Noisy at night, however they provided a white noise machine and earplugs which were very helpful. Some small maintenance items needed addressing, bathroom door did not close, black finger marks on back of door, baseboards needed some clean up.

2026-08-21 via Nuitee
D
Djike family_with_children nl
7
Pros:

Locatie naast het park was goed.

Cons:

Zeer matige kwaliteit bedden en verouderd.

2026-08-17 via Nuitee
E
Espen johan solo_traveller se
7
2026-08-13 via Nuitee
F
Frances solo_traveller ca
3
Very disappointing.
Pros:

Location was nice. Restaurant attached to hotel was good.

Cons:

View was not nice. The room also faced the train station so they put up a thick blanket-like curtain to minimize the noise but it would not go up so the room was dark and cave- like. The bathtub was dirty with streaks and a clump of hair. The charger next to the bed did not work and the refrigerators froze my items.
I did tell the staff at the front desk about the situation and was given an apology.

2026-08-12 via Nuitee
M
Marcin family_with_children pl
9
2026-08-10 via Nuitee
K
Karen couple au
4
Very noisy they don’t disclose that it’s right in the railroad
Pros:

Not much

Cons:

There were dishes left in the hallways on the floor for 2’days

The trains all day and night long

2026-08-08 via Nuitee
V
Voeller solo_traveller us
8
2026-08-06 via Nuitee
B
Brian solo_traveller ca
1
Catastrophically terrible!! I’ll be more descriptive in my Google review.
Pros:

The only thing I liked was that I was going to be able to sleep. The room, the conditions and everything else about this hotel couldn’t possibly have been worse.

Cons:

Just because I made my booking through booking.com, I was given a room that was directly adjacent to the rail track. Trains kept going back and forth all night long. I did not sleep a wink the entire night.

Plus, I was quite deliberately given a room that had no smart TV in the room. The TV that was in the room had virtually no channel that was worth watching.

The table at the Moxies restaurant the next morning was disgustingly filthy, the food was not even mediocre. I could keep going on and on.

2026-08-05 via Nuitee
S
Sightsee678573 Couples
2
Poor accommodation
Pros:

Gold leaf Rocky mountaineer Banff to Vancouver.
This hotel doesn’t match expectation or experience of the journey to date.
Bath taps broken …
No towels …
Exceptionally noisy air conditioning ..
Overall 2/10

We won’t be back!

2026-07-27 via Tripadvisor
5
507victoriat Couples Grimsby, Lincolnshire, England
2
Just awful
Pros:

My husband and I have just stayed one night at this hotel as part of our Rocky Mountaineer trip. The room was awful. It was grubby, smelly and in dire need of refurbishment. The AC unit sounded like a jet engine so cue no sleep either. It makes me pretty angry that hotels feel it is acceptable to charge for accommodation which is so below standard.

2026-07-24 via Tripadvisor
A
Andreas couple ch
7
2026-07-23 via Nuitee
L
Lucia couple ca
9
2026-07-23 via Nuitee
R
Rikki family_with_children au
5
Pros:

Location was great - next to riverside park and downtown.

Cons:

The common areas of the hotel (lobby, elevators, hallways) were not clean. There was rubbish on the floor in the hallways, uncollected room service crockery on the floor, used pool towels on the floor in the pool area. The hot tub was out of service for maintenance. One of the elevators was out of service resulting in long waits to get to room. Staff were not particularly courteous to guests. Overall it felt like the hotel was suffering from poor management and was not reaching its full potential.

2026-07-21 via Nuitee
K
Kyla couple ca
8
Nice staff, not cleanliness
Pros:

Front desk staff were amazing

Cons:

Stained towels, water pressure in shower was not the greatest, felt like someone kept going in the room when we stepped out of the hotel

2026-07-20 via Nuitee
B
Brandi couple ca
6
Good, but would pass on next stay in Kamloops
Pros:

The location was perfect, the price was reasonable. The room was comfortable.

Cons:

The used men’s underwear on the coat hanger. The robes were a nice touch, but didn’t use them because the hot tub was out of service. No lotion, but front desk gave us a small tube. Thank you.

2026-07-20 via Nuitee
K
Khalid family_with_children sa
10
اقامة جميله
Pros:

الموظفين ودودون

Cons:

لا شيء

2026-07-20 via Nuitee