Sandman Signature Kamloops Hotel

Hotels
Sandman Hotel Group
8 (869 reviews)
225 Lorne Street , Kamloops , ca

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise from trains
Cleanliness issues

Categories

Cleanliness
6.25
Housekeeping below standard, visible dirt and stray hair in bathroom and floors.
Service
9.25
Staff were extremely friendly and accommodating.
Location
9.25
Excellent location for town and venues, convenient walking distance.
Room Quality
7.25
Room quality was affected by cleanliness issues, but bed was comfortable.
Amenities
7.25
Hot tub was not well maintained, with broken jets and cleanliness issues.
Value for Money
8.25
Good pricing for the location, but cleanliness concerns affect perceived value.
Food and Beverage
8.25
Nice restaurant on site, good variety.
Overall Experience
8.25
Mixed experience, with both positives and negatives impacting stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:29

Property Description

Luxurious Accommodations
Indulge in the comfort of guest rooms equipped with a microwave, refrigerator, and free WiFi. Each room at Sandman Signature Kamloops Hotel features a flat-screen cable TV, desk, and cozy seating area. The private bathroom includes complimentary toiletries and a hairdryer for your convenience.

Convenient Amenities
Enjoy a hassle-free stay with a 24-hour reception, luggage storage, and complimentary parking at your disposal. Whether you're here for business or leisure, our Kamloops hotel ensures your needs are met with utmost convenience.

Prime Location
Located just 220 meters from Sandman Centre, and a short drive from Kamloops Airport and Thompson Rivers University, our hotel offers the perfect blend of comfort and accessibility for your stay in Kamloops.

Ready to experience the best of Kamloops? Book your stay at Sandman Signature Kamloops Hotel now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Hot tub/jacuzzi is closed from 2026-05-31 until 2026-05-12

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YKA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 869 reviews
Cleanliness: 6.25
Service: 9.25
Location: 9.25
Room Quality: 7.25
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.25
J
Jennifer solo_traveller ca
8
Pros:

The staff, extra friendly, honey environment!

Cons:

The hot tub was still broken...

2026-05-30 via Nuitee
A
Amanda couple ie
10
Kamloops
Pros:

Very spacious and comfortable. Lovely comfy bed. We had the jacuzzi suite, the couch was very comfy. Food was very good. Lovely park just behind the hotel with a beach.

Cons:

Nothing, we had everything you'd need for a short break. Microwave, fridge, kettle and coffee machine.

2026-05-23 via Nuitee
A
Andrew couple ca
7
good service, very noisy on tracks, hotel room could have been taken care of.
Pros:

The staff were friendly and helpful
Room was good size and comfortable

Cons:

For the price we paid and the fact that we were on top of a railway yard:
The curtains could have been hung or fixed properly, the towels could have been white and not threadbare and the cupboard where the fridge is could have been cleaned. The windows were filthy (understand hard to keep clean all the time).
Our expectations could have been met better.

2026-05-19 via Nuitee
L
Lacey family_with_children ca
5
Pros:

Staff were friendly

Cons:

It’s directly by a train track that is active all night and day

2026-05-19 via Nuitee
C
Crystal family_with_children ca
7
Pros:

Location

Cons:

The shower tile grout was not clean. The pillows were low quality and uncomfortable
The sliding glass door was so dirty

2026-05-19 via Nuitee
S
Shea family_with_children nz
10
Pros:

Excellent location and very helpful staff

2026-05-18 via Nuitee
C
Carol couple gb
6
It was a bed for the night but we were glad to get away.
Pros:

To be honest, not a lot. The staff were helpful and friendly though, and our car was parked securely.

Cons:

In spite of having a white noise machine and earplugs, nothing could make up for the horrible train noise which went on and on. A soaking wet towel had been left in our bathroom and there was a rather odd smell in the room. We were booked for 2 nights but left after one.

2026-05-13 via Nuitee
S
Susan solo_traveller ca
10
In particular one staff member at reception called Dinuka. She went over and beyond for me.
Pros:

Loved the location

2026-05-11 via Nuitee
M
Morris solo_traveller ca
10
A nice getaway
Pros:

We appreciate you sharing your experience with us. It sounds like you found the accommodations to be quite satisfactory. The reasonable pricing and good location were certainly beneficial. We're also pleased to hear that the staff provided kind service. Thank you for your feedback.

Cons:

You felt very informal they didn't have much interaction and when I ordered from the restaurant and they got the order completely wrong and I had to go back three times and being disabled it was hard to do that

2026-05-09 via Nuitee
L
Louise solo_traveller au
9
2026-05-04 via Nuitee
K
karlina couple ca
7
Felt very safe and comfortable, nice look out of river and city.
Pros:

family friendly location, nice restaurant attached

Cons:

parking for large and tall trucks is not reasonable

2026-05-04 via Nuitee
L
Leigh Ann solo_traveller ca
9
2026-05-03 via Nuitee
C
Cynthia couple ca
6
Underwhelmed and overpriced, 2.5 - 3 star at best
Pros:

Location was great, across from park, river and arena. Moxies and shark club are attached. Other eateries and shops within walking distance

Cons:

We booked a park view, but the windows were so dirty and filmed we could hardly see out. Halls were filthy. A small fridge, microwave and kettle were provided, but I could not open the fridge. Their justification for the high room cost was that they are a four star hotel, they are not.

2026-05-02 via Nuitee
C
Chris solo_traveller ca
10
2026-04-30 via Nuitee
C
Cameron solo_traveller ca
9
2026-04-22 via Nuitee
J
Joshua couple us
7
Our main complaint is that the Jacuzzi should be bigger considering it’s a king suite mean for two p
Cons:

We arrived at the hotel around 6 PM and the room wasn’t even ready. They said they still had to clean it. This was two hours after the original check-in times. Then once we finally checked in the room wasn’t very clean and the curtain was messed up so we couldn’t close the curtains. The room was pretty dirty considering they said they cleaned it.

2026-04-22 via Nuitee
K
Karen extended_group us
8
Pros:

The room was clean, but the hallway was dirty.
The front desk staff was excellent, and we felt very welcome. Even the housekeeper said "hello."

Cons:

The bathtub didn't drain well, but that's the only thing I didn't like.

2026-04-20 via Nuitee
D
Danielle family_with_children ca
5
2026-04-17 via Nuitee
T
Trish couple ca
8
Will stay here again
Pros:

The staff are always friendly and it’s a great location with wonderful access to amenities

Cons:

Trains can be loud if you book city side

2026-04-12 via Nuitee
T
Tony couple au
7
Pros:

Clean , tidy, and the room was spacious

Cons:

We were told on arrival, that our room faces the train tracks and could be noisy and the a white noise machine to help with the noise.
Also, there was a fire alarm, which was unavoidable, but the next morning it wasn’t acknowledged by the team the next morning, either by way of an explanation or apology.

2026-04-11 via Nuitee