Facilities

Express check-out
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Great location
Good service
Cons:
Lack of natural light
Limited English spoken by staff

Categories

Cleanliness
7.68
No natural light reported, affecting overall cleanliness perception.
Service
9.15
Mixed reviews on English proficiency in staff but generally seen as positive.
Location
9.19
High quality noting the proximity to shops and concert venues.
Room Quality
8.14
Perceived as somewhat dark, raising concerns about the room quality.
Amenities
8.67
Standard quality for this hotel tier.
Value for Money
8.63
Standard quality for this hotel tier.
Food and Beverage
8.68
Standard quality for this hotel tier.
Overall Experience
8.65
Combination of good location and service with some room concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:53

Property Description

Discover the perfect blend of comfort and elegance at our charming hotel located in the heart of Seoul.

Luxurious Accommodations
Indulge in one of our 52 air-conditioned rooms, each equipped with a plush pillowtop bed, down comforters, minibars, and flat-screen televisions. Enjoy separate bathtubs and rainfall showers in your private bathroom for an experience that embraces sophisticated relaxation.

Unmatched Amenities
Stay connected with complimentary wired and wireless internet access throughout the property. Take advantage of our concierge services and a computer station, while our express check-out and free valet parking make your stay hassle-free.

Delightful Dining Options
Start your day right with a full breakfast available daily from 6:30 AM to 9:30 AM, ensuring you have the energy to explore the nearby attractions including the Seoul Arts Center and COEX Convention and Exhibition Center.

Book your stay now and experience the warmth of hospitality at our hotel!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SEL

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.6
Based on 79 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.65
D
Dominic • solo_traveller • us
7
2026-07-25 • via Nuitee
J
Junghwan • family_with_children • kr
8
Pros:

아침식사가 아주 다양하게 푸짐하게 나오고 직원분도 친절하셔서 기분 좋은 식사를 하였습니다. 참고로 커피가 참 맛있었습니다.

Cons:

없음.

2026-07-22 • via Nuitee
H
Hanna • family_with_children • us
1
The craziest hotel we’ve been to, in the worst way possible. Dangerous and unsafe room with staff that disregards and ig
Pros:

Nothing.

Cons:

It advertised as family friendly with a family room 3 story penthouse, but the second floor has a stripper dance cage along with an open door frame that people can easily fall off of with no guard rails, no safety nets, and no safety measures at all. Just a straight free fall onto the first floor. A fall from that height could result in death or at the very least getting severely injured for anyone especially young children and toddlers.

The pictures for the hotel penthouse are very misleading. I expected a white spacious room with an open pool area, and we got a dark room with a cage and a huge safety hazard area with a pool that’s nothing like what was shown in the picture. Only after I brought the cage to their attention did they change their pictures to portray what the room actually looks like. We booked for a family of 5 and they only had one bed available and placed two mats on each side for additional “beds”. The mats were soiled and covered with only a flat sheet.

The biggest issue was the dangerous open free fall zone and the hotel staff’s disregard for the safety of the families staying in that room. I asked to cancel our stay because we didn’t feel safe having our kids stay in a room like that. Their response was that there’s nothing wrong with the room and nothing they can do for us and claiming that they’ve never had an accident happen. Just because you got lucky with nobody getting hurt so far, doesn’t make this a safe space. This area is just an accident waiting to happen and I’m not willing to let my kids be the first accident. They weren’t giving us a solution or any other options. The female staff just kept repeating there was nothing she can do at the moment because the manager wasn’t on site and he wouldn’t be coming in until the next day. So since she wasn’t giving me any other choice, I asked if my kids accidentally fell while staying in that room are they going to take responsibility for it.

2026-07-21 • via Nuitee
M
Maria • couple • ge
8
Pros:

It was great location , shower was very comfortable , the room size is quite big for Seoul

Cons:

The bathroom sink was a bit small. And there was a very small window

2026-07-16 • via Nuitee
J
Jop • couple • nl
8
2026-07-01 • via Nuitee
H
Huan • solo_traveller • cn
1
非常糟糕的体验，酒店名字和Booking上面的是完全不同，让住客很难找，而且进去之后前台也没有人，进入房间后更加是很脏很差的状态，非常不推荐！
2026-06-23 • via Nuitee
A
Adelina • solo_traveller • de
9
2026-06-18 • via Nuitee
E
Edward • solo_traveller • us
9
2026-06-18 • via Nuitee
S
sneh • extended_group • in
10
2026-06-15 • via Nuitee
L
Leonardo • couple • it
9
Ogni angolo una scoperta!
Pros:

Hotel molto bello, ottima posizione, personale super gentile!

Cons:

Nulla

2026-06-03 • via Nuitee
J
Jonathan • couple • us
10
2026-06-01 • via Nuitee
E
Emmanuelle • couple • ie
9
2026-05-30 • via Nuitee
P
Polina • solo_traveller • ae
10
Pros:

It’s amazing place

2026-05-25 • via Nuitee
S
Szymon • solo_traveller • pl
4
The swimming pool presented on the pictures is not availbale which is quite disappointing.
2026-05-18 • via Nuitee
S
Sanarya • extended_group • se
10
2026-05-15 • via Nuitee
D
Daniel González Blanco • solo_traveller • co
8
Pros:

The breakfast was very good and the chef 👨‍🍳 was very nice with us

2026-05-08 • via Nuitee
A
Anna Grazia Maria • extended_group • it
8
2026-05-01 • via Nuitee
M
Matej • couple • de
8
Pros:

Appealing design, good value for money

Cons:

No real outside light in our room (window was facing a wall)

2026-04-27 • via Nuitee
S
Sara • extended_group • fr
9
2026-03-29 • via Nuitee
A
andy • couple • au
9
Extra large and spacious room. Great value for money. Plenty of food options nearby and close enough to Nambu Bus termin
Pros:

The room was exceptionally large and spacious and well equipped with a separate shower and standalone bathtub. Plenty of storage and room to spread out.

Cons:

The waterfall shower head wasn’t working properly but still did the job.

2026-03-28 • via Nuitee