The Capital Residence Suites

Hotels
9 (1050 reviews)
Simpang 2, Lot 21027, Kg. Berangan , Bandar Seri Begawan , bn

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Convenient location
Cons:
Cleanliness issues
Poor breakfast quality

Categories

Cleanliness
7.95
The cleanliness was often mentioned negatively, indicating issues with room hygiene.
Service
9.99
Staff were frequently noted as friendly and helpful, providing excellent service.
Location
9.96
The location was praised for being convenient and within walking distance to key attractions.
Room Quality
8.41
Room quality was mixed; some found it clean and large, while others noted unpleasant smells and outdated facilities.
Amenities
8.94
Amenities received positive mentions, but some issues were raised regarding breakfast options.
Value for Money
9.9
Many reviews highlighted that the hotel offers good value for the price paid.
Food and Beverage
7.45
Food and beverage options were criticized, particularly the breakfast quality and variety.
Overall Experience
9.42
Overall experience was generally positive despite some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:10

Property Description

Luxurious Accommodation
The Capital Residence Suites offers elegantly furnished guestrooms with modern amenities, including free internet access and flat-screen TVs. Each room is designed with comfort in mind, featuring parquet flooring and tea/coffee making facilities.

Convenient Location
Situated just 300 meters from the Royal Regalia Museum and in close proximity to key landmarks such as Sultan Omar Ali Saifuddien Mosque and Yayasan Sultan Haji Hassanai Bolkiah Shopping Complex, our hotel provides easy access to the best of Bandar Seri Begawan.

Exceptional Services
From a complimentary airport shuttle service to 24-hour front desk assistance, our dedicated staff ensure a seamless stay for every guest. Indulge in delicious meals at the buffet restaurant and explore the city with our tour arrangements.

Experience luxury and convenience at The Capital Residence Suites. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for S$ 40 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1050 reviews
Cleanliness: 7.95
Service: 9.99
Location: 9.96
Room Quality: 8.41
Amenities: 8.94
Value for Money: 9.9
Food and Beverage: 7.45
Overall Experience: 9.42
O
Osman • couple • au
10
Quiet, nice staff, good location and parking
Pros:

Quiet, nice staff, good location and parking

2026-07-17 • via Nuitee
S
Shahbudin • family_with_children • bn
6
Since there is a breakfast shud be there's somerhing we can order for lunch and dinner too
Pros:

Near to town

Cons:

No bellboy and no security

2026-07-15 • via Nuitee
J
Jin0809 • family_with_children • kr
8
Pros:

호텔에서 무료로 제공하는 셔틀 서비스가 있어 공항 및 관광지를 자유롭게 다닐 수 있습니다. 내부 구조가 방과 거실, 주방으로 이루어져 있어 가족들이 이용하기에 적합합니다. 또한 반다르 스리 브가완 시내에 위치하여 주요 관광지까지의 접근성이 뛰어납니다.

Cons:

방이 약간 낡았으며 조식당의 음식 종류가 많지 않았습니다.

2026-07-14 • via Nuitee
M
Michaela • solo_traveller • ch
10
Gut
Pros:

Gratis Transfer, gute Lage

2026-07-14 • via Nuitee
M
Massimo • solo_traveller • it
10
2026-07-13 • via Nuitee
S
Stephen • couple • us
10
Pros:

The breakfast featured a wide array of options. There was a complementary shuttle as well from the airport to the hotel and this was fantastic. All staff were very friendly and helpful. If I ever visit again, I will stay here.

2026-07-10 • via Nuitee
J
Jeff • solo_traveller • us
10
Very good.
Pros:

Great.

Cons:

Nothing

2026-07-07 • via Nuitee
T
Tanvi • extended_group • in
8
Good
Pros:

We stayed at Capital Residence Suites with our family and had a pleasant experience overall. The location is convenient, with several major sightseeing attractions just a short walking distance away. The hotel also provides complimentary airport pick-up and drop-off based on your flight timings, which was very convenient. Parking is available for guests as well.

The staff were extremely polite, helpful, and always willing to assist. Our room was clean and comfortable. While the room itself was on the smaller side, the bathroom was surprisingly spacious.

The breakfast spread was limited, but everything served was fresh and tasty. One downside is that there are very few dining options within walking distance, so you’ll likely need to drive or take a taxi for meals outside the hotel. Also, don’t expect many hotel amenities, as the property is fairly basic.

Overall, it’s a good value-for-money stay for families looking for a clean, comfortable hotel with excellent service and a convenient location.

2026-07-06 • via Nuitee
M
Miyuki • solo_traveller • jp
8
2026-06-22 • via Nuitee
H
Haruto • solo_traveller • jp
10
2026-06-20 • via Nuitee
T
tomasz • family_with_children • pl
10
Usytuowanie, obsługa i jakość świadczonych usług zapewniła bardzo udany pobyt.
Pros:

Hotel w centrum miasta, można dojść spacerkiem do większości atrakcji. Przestronne ciche pokoje.Dobre śniadanie. Bardzo pomocna obsługa. Sympatyczny kierowca z dużym poczuciem humoru.

Cons:

Wszystko było ok

2026-06-19 • via Nuitee
W
Wong • solo_traveller • sg
10
2026-06-16 • via Nuitee
S
Sophie • family_with_children • gb
10
Would stay again
Pros:

The staff were so helpful. Nice air conditioning comfortable beds

Cons:

Nothing

2026-06-15 • via Nuitee
D
Denise • family_with_children • nl
9
Perfecte uitvalsbasis om
Pros:

Super vriendelijk en behulpzaam personeel, extreem gastvrij en klantgericht. Gratis shuttlebus van en naar het vliegveld. Goede connecting kamers voor ons en onze kinderen. Fijne dagelijkse schoonmaak. Gewoon een top verblijf.

Cons:

Als we iets mogen noemen dan zou er wat meer variatie mogen in het ontbijt.

2026-06-15 • via Nuitee
B
Bohri • extended_group • my
5
Pros:

Near the town

2026-06-15 • via Nuitee
L
Loubna • couple • re
7
2026-06-09 • via Nuitee
R
RAMEL • extended_group • ph
10
Pros:

Free Shuttle from the Airport.

2026-06-04 • via Nuitee
B
BIA • solo_traveller • my
7
Bon hôtel pour un court séjour
Pros:

Rapport qualité prix

Cons:

Pas de restaurant le soir
Petit déjeuner peu varié

2026-06-04 • via Nuitee
T
traveler • solo_traveller • tr
7
Pros:

Su ve çay kahve olanağını, hava alanı servis hizmeti

Cons:

Ramazan kuralları ve kahvaltı

2026-06-02 • via Nuitee
K
Keith • solo_traveller • nz
9
The reception staff were all so helpful with their advice and guidance. Keith
Pros:

Good location

Cons:

Fault with shower heating but it was dealt with well

2026-06-02 • via Nuitee