Hotel Txartel

Hotels
7.9 (3888 reviews)
Paseo del circuito, 1 , Lasarte , es
+34 943 36 23 40

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly service
Good location
Comfortable beds
Cons:
Small bathrooms
Old facilities
Food service issues

Categories

Cleanliness
8.1
The reviews highlight cleanliness positively, with multiple mentions of a very clean environment.
Service
8.6
Positive sentiments regarding staff attentiveness and friendliness.
Location
8.1
Good location noted, near San Sebastián and with access to transportation.
Room Quality
7.1
Room quality mentioned as varied with some issues reported like small bathrooms and old facilities.
Amenities
7.6
Amenities were generally acceptable, but some needed improvement, such as the heating system.
Value for Money
8.1
Overall good pricing in relation to the services provided.
Food and Beverage
7.6
Breakfast received praise, but some negative comments regarding the overall food service.
Overall Experience
8
The average experience was positive with several enjoyable aspects mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:44

Property Description

Convenient Location
Situated in the middle of one of the most important towns in Guipúzcoa, just 6 km from San Sebastián, our hotel offers a highly convenient location for both business and leisure travelers.

Exquisite Dining
Indulge in the exquisite Basque cuisine and regional tapas dishes at our hotel restaurant. Start your day with a delicious breakfast in the cafeteria, ensuring a culinary experience to remember.

Exploration Made Easy
With an exterior parking area available, guests can easily arrive by car and explore the nearby charming towns of Zarautz, Biarritz, and San Juan de Luz.

Book your stay now and experience the perfect blend of convenience, comfort, and culinary delights at our hotel!

Important information:

Please note that the hotel's restaurant is closed on Sunday nights and all day on Mondays.

Please take note that there are special conditions of cancellation for more than 5 rooms booked
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 3888 reviews
Cleanliness: 8.1
Service: 8.6
Location: 8.1
Room Quality: 7.1
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 7.6
Overall Experience: 8
E
Edgard • solo_traveller • es
10
Pros:

La amabilidad del personal del hotel. La ubicación muy buena, a 900m de la estación de EUSKOTREN. Tienen buen servicio de cafetería.

2026-07-25 • via Nuitee
G
Grygoriy • family_with_children • es
9
2026-07-25 • via Nuitee
M
Marie Angele • solo_traveller • fr
10
2026-07-24 • via Nuitee
M
Marcel • family_with_children • br
6
2026-07-24 • via Nuitee
L
Lizcano • couple • es
5
2026-07-23 • via Nuitee
D
Daaniel • solo_traveller • ee
8
2026-07-23 • via Nuitee
K
Karen • solo_traveller • fr
9
2026-07-23 • via Nuitee
A
Alexia • couple • es
7
2026-07-23 • via Nuitee
A
Angela • couple • es
9
Pros:

Localización muy cercana a san Sebastián , Zarautz , Zumaia.
Tiene recepción 24h y son amables
La habitación esta muy bien y cómoda
Fuimos en coche y aparcamos al lado, muy practico

2026-07-22 • via Nuitee
A
Amane • solo_traveller • es
9
muy buena
Pros:

la ubicacion estaba bien y el baño y la habitacion tambien.

Cons:

nada

2026-07-22 • via Nuitee
J
JUAN MANUEL • solo_traveller • ae
9
2026-07-21 • via Nuitee
O
olatowun • couple • gb
10
Charming!
Pros:

The staff went above and beyond. Chatting, charming and kind! Couldn’t recommend this hotel enough!!!!
It’s hard to find establishments these days that are not only are family run but filled with characters, laughter and light!
Much, much, much looking forward to stopping off here anytime and everytime we’re passing through!
And note to the owner; ‘Raul’ is a VIBE and TOTAL asset!!!
See you soon!! ❤️

Cons:

Nothing

2026-07-21 • via Nuitee
A
Alicia • family_with_children • es
6
Pros:

No había restaurante, solo una cafetería, con horarios limitado sobre todo fin de semana y domingo desde el medio día sin servicio. Restaurante solo al medio dia súper caro.
Además de no tener aire acondicionado, solo un ventilador para 3 personas.
La ventana daba a una terraza y nos daba miedo abrirla por la noche.

2026-07-21 • via Nuitee
M
Miniyo 46046 • solo_traveller • es
7
Buen hotel de paso
Pros:

El detalle de dejar un ventilador en la habitación

Cons:

Falta de aire acondicionado en habitación

2026-07-19 • via Nuitee
S
Samir • solo_traveller • es
3
2026-07-19 • via Nuitee
G
Gaelle • couple • fr
10
Pros:

Le personnel est chaleureux.

2026-07-19 • via Nuitee
J
Juan • couple • es
7
Bien pero….
Pros:

La facilidad para aparcar el vehículo muy cerca y sin coste, también la amabilidad del personal

Cons:

Que no tengan aire acondicionado es un problema…

2026-07-19 • via Nuitee
B
Beatriz • family_with_children • es
7
2026-07-19 • via Nuitee
C
Cristina • solo_traveller • es
8
Pros:

La ubicación

2026-07-18 • via Nuitee
J
Journey Aunt • solo_traveller • de
8
Pros:

Sehr sauberes Haus, großes Zimmer, Fahrstuhl, Restaurant am Haus, andere Bars und Geschäfte in Laufweite. Gute Busverbindung ins Zentrum von San Sebastian
Trotz Straße sehr ruhig im Zimmer
Motorräder parkten überdacht vorm Eingang

Cons:

Leider keine Klimaanlage, nur Ventilator

2026-07-18 • via Nuitee