Hotel Consulado Inn

Hotels
8 (3086 reviews)
Ejercito Nacional 8821 , Ciudad Juárez , MX

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Noisy environment

Categories

Cleanliness
7.33
Several reviews mention issues with cleanliness, including dirty sheets and unpleasant odors.
Service
8.8
Generally good service reported, although some complaints about staff disposition were noted.
Location
8.84
Multiple reviews highlighted the convenience of the hotel's location.
Room Quality
7.29
Issues mentioned include noise disturbances and problems with amenities like the bathroom.
Amenities
7.82
Feedback indicates some amenities are lacking, particularly maintenance on the buffet and bathroom facilities.
Value for Money
8.28
Good value noted in reviews, though there were complaints about hidden charges.
Food and Beverage
7.33
Mixed reviews on food quality, with specific complaints about the breakfast offerings.
Overall Experience
8.3
Overall satisfaction reported, though notable issues impacted some individual experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:12

Property Description

Convenient Location near American Consulate
Hotel Consulado Inn is ideally situated just a 5-minute walk from the American Consulate, offering a free shuttle service for guests.

Diverse Dining Options and Entertainment
Guests can indulge in a variety of culinary delights at the hotel's two restaurants, serving both Mexican and international cuisine. Additionally, the lobby bar hosts live music for a lively and entertaining atmosphere.

Comfortable Accommodation with Modern Amenities
Each air-conditioned room and apartment at Hotel Consulado Inn features complimentary Wi-Fi, classic decor, and a TV. The private bathrooms are equipped with showers and free toiletries for added convenience.

Experience convenience, comfort, and entertainment at Hotel Consulado Inn. Book now for a memorable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: CJS

Location

Guest Reviews

8
Based on 3086 reviews
Cleanliness: 7.33
Service: 8.8
Location: 8.84
Room Quality: 7.29
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 7.33
Overall Experience: 8.3
C
CARLOS ENRIQUE • family_with_children • mx
8
2026-10-17 • via Nuitee
G
González • family_with_children • mx
10
Excelente servicio
Pros:

La ubicación excelente desayuno CM un 6

2026-10-14 • via Nuitee
E
Escandón • family_with_children • mx
10
Pros:

Atención, comodidad

Cons:

Tardan en abrir las puertas con tarjeta

2026-10-14 • via Nuitee
V
Viajera • solo_traveller • mx
6
Pros:

La ubicación nada mas porque no se podia estar en el hobby de tanta calor q Asia aparte no limpiando los cuartos no cambiaron las sabanas en mas de la semana q yo ayi estube

Cons:

Q las toayas bien biejas y todavía me la cobraron disq porque la manche

2026-10-14 • via Nuitee
V
Virginia • solo_traveller • mx
9
2026-10-13 • via Nuitee
G
Grado • solo_traveller • us
1
Cons:

La habitación no tenía luz ni agua al momento de hospedarnos

2026-10-12 • via Nuitee
D
Duran • solo_traveller • us
1
Horrible Service
Pros:

I've stayed at that hotel and I have have never had a bad experience there until last night, really I don't know what happened, everytime I stayed there I never had a bad experience. That's why I kept coming back. Last was a really bad experience

Cons:

I'm a disabled person and when I can't fit the disabled shower seat in the car I send a message to them to put that shower seat and only at that hotel they accommodate with that service, I sent them that message and they always answered me back right away that it was going to be taken care of so I trusted them to take care of it. I never had a problem until last night, I know at three o'clock and most of the time I show up sometimes later than 3:00. On the way there I had a car break down, I arrived there around 12:20 am,me and my wife were so exhausted that all we wanted to check in and shower and go to sleep thinking my reservation was secured and ready, I'm 63 years old and my wife 64 and every time I make a reservation it's always on the first floor, I waited quite a while for them to attend me, they gave me a room on the forth floor, it is a long walk from the reception office to room 447,all we just wanted is shower and rest after a long day. I went to the room 447 and electricity,was not working, the room was hot and humid,I had to walk back to the reception and they sent maintenance person,it took until 130am to fix the issue, we were so tired even my wife fell asleep in t reception area, we settled in got ready for the shower and the shower was not there, I walked all the way down to reception and asked her for the shower seat, she told she was sending someone with the seat, we waited and waited so I called reception and asked her for the seat it never came, we were so tired that we fell asleep. Sunday morning I woke up and went to reception for the breakfast, my wife was so tired she didn't wake up because she was so tired.

2026-10-12 • via Nuitee
A
Alberto • solo_traveller • mx
6
Bueno si solo vas 1/2 dias
Pros:

La ubicación

Cons:

No tienen refrigerador para guardar alimentos

2026-10-09 • via Nuitee
I
Ivan P Diaz • solo_traveller • mx
8
Pros:

Que contaba con restaurante

Cons:

La habitación que me dieron

2026-10-08 • via Nuitee
D
DO-NOT • solo_traveller • mx
1
2026-10-08 • via Nuitee
M
Moises • solo_traveller • mx
7
Pros:

Buena ubicación
Habitaciones aceptables para tramites

Cons:

El ruido de los aires acondicionados
El baño no tiene buen drenaje

2026-09-19 • via Nuitee
S
Silverio • solo_traveller • mx
8
Pros:

Alberca

Cons:

Nada todo estaba bien

2026-09-19 • via Nuitee
G
Gabino • solo_traveller • mx
10
2026-09-18 • via Nuitee
M
martinez beltran • solo_traveller • mx
10
Pros:

La limpieza

Cons:

Le falta personal en Domingo para atender el desayuno

2026-09-18 • via Nuitee
A
Alberto • solo_traveller • mx
9
2026-09-17 • via Nuitee
O
Omar • couple • mx
1
No lo recomiendo
Pros:

Nada

Cons:

Todo está viejo, alfombras sucias, baños sucios y el a/c parece una tolva para moler maíz

2026-09-15 • via Nuitee
C
Chavez • couple • mx
5
Regular
Pros:

La ubicación

Cons:

El desayuno

2026-09-15 • via Nuitee
C
Cesar Augusto • solo_traveller • mx
6
Fair for the price
Pros:

Good price, good location.

Cons:

The rooms feel very old, the bed was not comfortable, the TV was very outdated, no smart TV, couldn't even use the HDMI ports to plug something else in as it wouldn't work.

2026-09-15 • via Nuitee
J
Jose • solo_traveller • mx
9
fui por tramites en el consulado
2026-09-14 • via Nuitee
J
Josylyn • couple • us
4
2026-09-12 • via Nuitee