Heritage Resort Shark Bay

Hotels
7.6 (463 reviews)
73-75 Knight Terrace , Denham , au

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious food
Cons:
Cleanliness issues
Uncomfortable beds
Run down amenities

Categories

Cleanliness
6.68
Review mentions bedbugs in room and chemical smell in another room.
Service
8.15
Friendly and accommodating staff as noted in several reviews.
Location
8.69
Multiple reviews highlight great location and convenience.
Room Quality
7.14
Comments on comfortable rooms but also mention discomfort due to hard beds.
Amenities
6.67
Swimming pool noted to be cold and lacking facilities.
Value for Money
7.63
Price seems high for quality, but location justifies some of the cost.
Food and Beverage
8.18
Delicious food mentioned in the restaurant reviews.
Overall Experience
7.65
Overall positive sentiments, but with notable issues regarding cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:08

Property Description

Luxurious Beachfront Location
Experience the ultimate beach getaway at Heritage Resort Shark Bay, situated right across from Shark Bay Beach. Enjoy the convenience of an outdoor pool, a restaurant serving delectable seafood, and a charming terrace to soak in the sun.

Comfortable Accommodations
Indulge in our air-conditioned rooms equipped with modern amenities such as a flat-screen TV, satellite channels, refrigerator, and tea/coffee facilities. Relax in a private bathroom with a hairdryer and some rooms even feature a balcony with stunning ocean views.

Culinary Delights and Relaxation
Savor fresh seafood at the bistro or unwind with a drink at the cocktail lounge. Don't forget to visit the on-site liquor store for your favorite beverages. With a 25-minute drive to Monkey Mia for dolphin watching, your coastal adventure awaits.

Book your stay at Heritage Resort Shark Bay today for a memorable seaside escape!

Important information:

Please note that there is a 2% charge when you pay with a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MJK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.6
Based on 463 reviews
Cleanliness: 6.68
Service: 8.15
Location: 8.69
Room Quality: 7.14
Amenities: 6.67
Value for Money: 7.63
Food and Beverage: 8.18
Overall Experience: 7.65
B
Brenda • couple • au
7
Clean but dated decor. Restaurant and staff excellent.
Pros:

Location. Food in the restaurant was excellent

Cons:

Restaurant

2026-07-01 • via Nuitee
G
Glenn • solo_traveller • au
8
2026-06-23 • via Nuitee
B
Brian • couple • au
3
Not recommended until major refurbishments carried out.
Pros:

location was good and onsite bistro was good

Cons:

place needs lots if updating!! Water incursion was unhealthy! Many items did not work and/or were badly damaged. Difficult to engage reception staff to problems with room & facilities.

2026-06-17 • via Nuitee
D
Daniel • solo_traveller • il
10
2026-06-17 • via Nuitee
J
Janet • solo_traveller • au
7
2026-06-12 • via Nuitee
M
Mei • couple • au
1
2026-06-04 • via Nuitee
H
Hugh • couple • au
8
Great to be back in familiar places and accommodation in Denham.
Pros:

Good sized room overlooking the ocean. Central location. Views were amazing and it was great to have a small balcony where you could have afternoon/evening drinks. Good storage and a handy small kitchenette with coffee machine and microwave.

Cons:

Due to poor weather, there was a lot of humidity in the room and a lot of water outside the unit. Unfortunately on our last night, there were people who made a lot of noise outside in the corridor with doors banging and loud voices until 2.30am. The bed was a little lumpy.

2026-05-31 • via Nuitee
D
David • couple • au
6
Convenient to Monkey Mia
Pros:

Hotel
Food was good quality

Cons:

Carpet and bathrooms need a good refurbish showers have good pressure
Our first room before relocation 8 had an internal door which was not soundproof owing to the large gap underneath the door we could hear everything that our next door neighbour was saying and doing! 2nd room no internal door so was good.

2026-05-13 • via Nuitee
M
Maree • couple • au
8
Pros:

Location

Cons:

Nil

2026-05-11 • via Nuitee
A
Anne • couple • au
9
2026-04-20 • via Nuitee
D
DE BROUX • solo_traveller • be
7
2026-04-19 • via Nuitee
G
Geoffrey • solo_traveller • au
8
Ok Accomodation
Pros:

Location..

Cons:

Tv reception very poor..Property bit more dated than advertised pictures show.nothing provided to wipe bench.

2026-04-16 • via Nuitee
E
Edmundo • family_with_children • au
7
It was a lovely stay and perfect to explore Shark Bay.
Pros:

Excellent location. Nice view of the bay and the sunsets and close to all the bars and restaurants

Cons:

The decor is a little old, and the beds were not that comfortable and kept moving. The housekeeping missed restocking water bottles and sweeping some of the carpets.

2026-04-15 • via Nuitee
S
suzanne • solo_traveller • gb
6
Not the best choice
Pros:

The position of hotel was good view excellent nice pool

Cons:

Very expensive for what it was.
Breakfast was awful very poor quality much better to go out to local cafes.
Don't rely on the wifi if thar is important to you not good here.
Shark Bay is definitely worth a visit beautiful but don't think I would stay again in this hotel.

2026-04-14 • via Nuitee
A
Anne • couple • au
4
Would not stay there again.
Pros:

Central to amenities.

Cons:

Very run down. Photo’s are very deceptive. Carpets are filthy. Needed to ask for room to be cleaned again when we arrived. The fan in the bathroom was clogged with dirt. The floor was dirty. Exterior of the property is falling apart. Definitely overrated and photos are misleading.

2026-04-11 • via Nuitee
W
Warren • solo_traveller • au
8
Great location and comfortable
Pros:

Location is great. Rooms are a nice size.

Cons:

Doors didn’t open/close easily, requiring some effort. They don’t close on their own, meaning if you don’t pay attention, they remain slightly ajar.

2026-04-10 • via Nuitee
K
Karren • couple • au
7
2026-04-09 • via Nuitee
E
Emilie • couple • au
2
Disappointing Rip Off
Pros:

Location

Cons:

This property needs a lot of TLC.
The first thing we did upon check in is go to the shop to buy cleaning chemicals. The windows had not been cleaned in a very long time leaving the beautiful view unseeable, the carpet had not been vacuumed, the bed sheets had stains and the toilet was not clean. The whole property could do with a good clean including a blow down of corridors outside -as there was dust dirt and leafs from plants. We thought we were booking somewhere fancy that we could unwind and relax unfortunately this was the opposite

2026-03-26 • via Nuitee
G
Greg • solo_traveller • au
6
2026-03-15 • via Nuitee
C
chris • couple • gb
7
Pros:

The room itself was very nice and quite

Cons:

we paid the most for this hotel of our total 1 month trip but it was the poorest. The room was good and the local restaurant was outstanding but other things were less good. The pool was filthy. we did swim in it once was only one. The restaurant food was very 'pub' like. No breakfast facilities and everything in town was closed. we travelled each day to Monkey Mia which was incredible. When I tried to cancel one our nights here they wouldn't let me so we just paid extra to stay at Monkey Mia RAC site.

2026-03-13 • via Nuitee