Cosmos Pacifico Hotel

Hotels
8.5 (1020 reviews)
Calle 3 # 1ª - 57 , Buenaventura , co
+57 602 2978797

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Spacious rooms
Excellent location
Friendly staff
Cons:
Cleanliness needs improvement
Limited food options
Some noise disturbances

Categories

Cleanliness
7.25
Several mentions of unclean areas, including dirty pool and hall carpets.
Service
9.25
Staff is generally polite, with some positive mentions of individual staff members.
Location
9.75
Excellent location with good safety, highly rated by guests.
Room Quality
8.25
Rooms are spacious but some mention noise issues and lack of maintenance.
Amenities
7.75
Basic amenities, with comments indicating potential improvements needed.
Value for Money
8.75
Perceived as expensive by some, though positive experiences balance this out.
Food and Beverage
7.75
Breakfast was rated as basic, and some requests for more variety mentioned.
Overall Experience
9.25
Overall, the guests enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:50

Property Description

Luxurious Amenities and Services

Experience a blend of comfort and convenience at Cosmos Pacifico Hotel. Indulge in our outdoor swimming pool and rejuvenate at our spa and wellness centre. Stay connected with complimentary Wi-Fi throughout your stay.

Comfortable Accommodations

Relax in our air-conditioned rooms equipped with a minibar and safety deposit box. Freshen up in the private bathrooms featuring a shower.

Convenient Location

Conveniently situated just a short walk from Zona Franca and Buenaventura Port, Cosmos Pacifico Hotel offers easy access to the city's key attractions. Book now to enjoy a memorable stay at our hotel.

Important information:

Please note that foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt when purchasing a tourist package (accommodations plus service). A Visa TP - 11 or Permiso - 5 / PTP - 5 tourist visa must be presented upon arrival.

Breakfast is not included for children under 11 years old when using existing beds and should be paid at the hotel upon check-in.

Please note that the property won't offer air conditioning from April 10th until April 13th, 2018.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: BUN

Location

Guest Reviews

8.5
Based on 1020 reviews
Cleanliness: 7.25
Service: 9.25
Location: 9.75
Room Quality: 8.25
Amenities: 7.75
Value for Money: 8.75
Food and Beverage: 7.75
Overall Experience: 9.25
L
LILIANA MARIA • solo_traveller • co
8
Pros:

La ubicacion y personal amable

Cons:

El baño un poco incomodo y las toallas manchadas

2026-08-14 • via Nuitee
A
anonimo • solo_traveller • co
10
2026-08-13 • via Nuitee
J
John • couple • ca
7
Pros:

Clean, close to the port.

Cons:

The wifi didn't work very well.

2026-08-12 • via Nuitee
Y
Yuridis Arias Romero • solo_traveller • co
10
Pros:

La habitacion doble con balcon fue excelente. La atención del personal es genial.

2026-08-04 • via Nuitee
M
montaño oliveros • family_with_children • cl
4
Pros:

Piscina sucia, limitaciones de uso de baños, las habitaciones faltaba aseo

Cons:

el desayuno rico y la ubicacion

2026-08-04 • via Nuitee
D
David • solo_traveller • co
9
Pros:

Muy buen hotel, excelente ubicación cerca al muelle turístico de Buenaventura

Cons:

Es muy difícil ponerse en contacto con el hotel para cualquier requerimiento, nunca contestan

2026-08-03 • via Nuitee
C
Cesar • couple • co
10
2026-08-02 • via Nuitee
A
AURA • couple • co
10
Pros:

La alimentacion y el personal excelente!

2026-07-24 • via Nuitee
F
Fabian • solo_traveller • co
10
Pros:

Todo

2026-07-23 • via Nuitee
J
Jhon James • couple • co
10
2026-07-23 • via Nuitee
P
Prado • solo_traveller • co
4
Pros:

El desayuno. La atención del recepcionista y señoras de limpieza.

Cons:

Las fotos son del establecimiento apenas inaugurado porque actualmente están muy deterioradas. Los balcones sucios y descuidados. No respondieron mensajes en la app. Habitaciones muy apeñuscadas, no coincide con la expectativa de la foto. Muy costoso y no lo valió.

2026-07-22 • via Nuitee
J
Jose • couple • nl
10
2026-07-21 • via Nuitee
J
Juan Pablo • solo_traveller • co
9
Una noche en Buenaventura
Pros:

Las instalaciones

Cons:

Ofrecen desayuno desde las 6am, pero fui a tomarlo a las 6:20 y no estaba todo disponible, no había jabón en la ducha

2026-07-19 • via Nuitee
Y
Yehudith Vanessa • couple • co
10
Excelente
Pros:

La cama y el desayuno

2026-07-19 • via Nuitee
J
Jesús Eduardo • solo_traveller • co
10
2026-07-15 • via Nuitee
I
Isabella • couple • co
1
2026-07-13 • via Nuitee
J
jaramillo baptista • solo_traveller • co
1
Cons:

Que hay que pagar la tarifa plena,, pero no cuenta con agua las 24 horas, mientras que otros hoteles más baratos tiene las 24 horas

2026-07-13 • via Nuitee
J
Juan • couple • co
1
Siendo el “mejor” hotel de buenaventura. Estuvo pésimo todo.
Pros:

Nada

Cons:

No había agua.
No había parqueadero para carro.
La comida pésima. Habían algunos alimentos del desayuno podrido. Como por ejemplo los champiñones. La comida con moscas volando y el personal ni se inmutaba.

2026-07-12 • via Nuitee
E
Edward Samir • couple • co
8
2026-07-12 • via Nuitee
C
Cristian Javier • family_with_children • de
7
Gut.
Pros:

Das Frühstück war leider sehr enttäuschend.
Sehr wenig Auswahl und das was sa war hat nicht gut geschmeckt. Nicht mal eine Kaffeemaschine in einem 4 Sterne Hotel. Wir haben mehr erwartet.

Cons:

Frühstück, Frühstück und Frühstück.

2026-07-11 • via Nuitee