Spring Arona Gran Hotel - Adults Only

Tutto

La verdad que fuimos unas amigas para desconectar y nos gustó mucho la habitación tan grande que nos tocó.
Excepcional el trato desde la recepción, bufet y en general.
El buffet bastante variado y bueno.

ontbijt veel keuze lekker en verzorgd
diner hetzelfde

Le tout

Todo! Destacar sobre todo la tranquilidad, el buen ambiente y la amabilidad excepcional de todo el personal!

Parfait

Incroyable la vue de l’hôtel, le buffet, la piscine.
Tout était parfait

Me pareció excelente la oferta gastronómica. El bufet es súper variado y es increíble desayunar y cenar en la parte de la tarraza, con el mar en frente. También me gustaron las actuaciones y el personal de animación.
La verdad es que es un hotel muy recomendable.

El personal nos a encantado, la habitación donde estaba situada perfecta. La tranquilidad.

Struttura eccellente e servizi impeccabili

La amabilidad del personal que allí trabaja , sus instalaciones son muy co formables , incluyendo el gimnasio con su entrenadora que lo hace especial

Le personnel est adorable, très accueillant et toujours aux petits soins. La piscine et le jacuzzi sont excellents, et la chambre était propre avec un agréable balcon.
Le petit-déjeuner ainsi que les repas étaient exceptionnels, le tout accompagné d’une magnifique vue sur l’océan.
Un séjour parfait que je recommande sans hésiter !

Todo en general

Het personeel was zo vriendelijk!! Dikke complimenten naar hun. Lokatie is top! Zeker aan te raden.

I am staying at the Arona Gran for a third time and are currently still here. I have given 3 stars due to the following:
The rooms need a bit of an update and I have a floor board up in my room that if you caught it you would have an injury.
The food at dinner apart from the cooking stations is only warm which may put a few people off.
There are a lot of pigeons at night flying around the outside bar seating area and landing on tables and chairs doing their business (the staff are constantly cleaning up the best they can).
The sound system in the evening for entertainment is not working properly (I thought the team would have fixed this after 4 days of issues).
Some of the issues above have been raised before on reviews but it seems the reply’s from the Arona Gran are just lip service and no action came. Come on Arona Gran you can do better. I am out again in 4 weeks time but unsure if I will stop at this hotel again.

Check in was quick and easy and we could access our room immediately which was great. We were on the Up package and found the food and drink good although it became quite repetitive . This additional cost works out quite expensive but we could see that a sunbed around he main pool would be an issue. Sunbeds were readily available on UP area but we would have liked an air conditioned area to eat comfortably in. The shaded areas outside were stifling and you could not leave your food unattended for a minute due to the birds. Most of the staff were friendly and pleased to serve you with only a few exceptions. It was however very off putting to have people(mainly large hairy men) entering the food areas with only their swimwear. Very unhygienic and although there were signs no member of staff approached them to put on clothes before they could squeeze up against the buffet.
The entire hotel is beautifully laid out and very well presented. Entertainment was reasonable and the restaurant was never too busy and all food was piping hot and constantly refreshed. We were on the top floor and had an excellent young cleaner who I think was called Junaid( or something close).She did a superb job and never once disturbed us. We enjoyed the included massage and therapy steam session although nothing was explained to us about using the circuit.
We had an issue with the flooring but it was dealt with by reception successfully as I felt customer satisfaction was very important to them. The market on Tuesdays and Saturdays is right next door but very claustrophobic due to the heat.
Los Christianos was a quieter resort than Las Americas and it took about 25 minutes to walk there. Air conditioning was set in the rooms but we would have preferred it cooler.We visited the a la carte restaurant but the vegetarian dishes wer simply taken from the buffet so not really a different menu.This restaurant was deserted when we ate there so we probably would not recommended it.
There was a mixture of age groups but most were in the older age span although this had no impact on our enjoyment.
Reception has the wow factor upon entering and the hotel rightly deserves its stars. Immaculately clean throughout with beautiful furnishings in all areas.

Todo es un hotel de 10. Tanto la ubicación como las instalaciones.