TownePlace Suites by Marriott Houston Westchase

Hotels
•
TownePlace Suites by Marriott
8.2 (318 reviews)
10610 Westpark Drive , Houston , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Clean and quiet
Helpful staff
Good breakfast
Cons:
Uncomfortable bed
Issues with cleanliness
Limited breakfast options

Categories

Cleanliness
7.53
There were multiple mentions of cleanliness but also concerns regarding specific items left in the room, leading to a lower score.
Service
9
Positive mentions of friendly and helpful staff, with specific praise for responsiveness.
Location
8.54
Repeating emphasis on location being great, although one reviewer wouldn't return.
Room Quality
7.79
General sentiment about rooms being nice, but noted concerns about size and comfort.
Amenities
8.02
Mention of good breakfast options but limited variety; kitchen facilities were well regarded.
Value for Money
8.48
Reviews reflect good value relative to the services and quality offered.
Food and Beverage
8.03
Breakfast options received mixed comments; overall considered good but not extensive.
Overall Experience
8.2
Overall positive experience but some reservations expressed about specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:42

Property Description

Convenient Amenities
Enjoy complimentary WiFi and a 24-hour reception at TownePlace Suites by Marriott Houston Westchase. Stay connected and have assistance whenever you need it.

Fully Equipped Kitchen
Each room at Houston Westchase TownePlace Suites by Marriott features a full kitchen with modern appliances. Prepare your own meals and snacks during your stay for added convenience.

Fitness and Relaxation
Work out in the fitness centre and then unwind with a swim in the outdoor pool. Keep up with your fitness routine and enjoy some leisure time during your visit.

Book your stay now at TownePlace Suites by Marriott Houston Westchase for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 318 reviews
Cleanliness: 7.53
Service: 9
Location: 8.54
Room Quality: 7.79
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.2
T
Thien-An • couple • us
10
2026-05-28 • via Nuitee
D
Doreen • family_with_children • us
9
Pros:

Very comfortable

Cons:

The pillow on the bed was too soft. Also the sofa was hard and the mattress on the sofa bed was to flat

2026-05-17 • via Nuitee
E
Evlyn • couple • us
8
2026-05-15 • via Nuitee
J
J. • family_with_children • us
10
Pros:

Everything

2026-05-08 • via Nuitee
R
Ruslan • family_with_children • kz
8
2026-05-05 • via Nuitee
D
Darlisa • family_with_children • us
1
2026-05-04 • via Nuitee
B
Byron • solo_traveller • us
4
Marriott can do better. For the price point, it didn't quite live up to expectations.
Pros:

Fairly good breakfast with a very attentive attendant for that.
Checkin was pretty good.
If a kitchen was needed the room was very well equipped.

Cons:

Bad mattress leading to backache. Marginal neighborhood with people loitering around parking lot.
Had to call out vocally to get front desk help 100% of the time during at least one shift.

2026-04-27 • via Nuitee
B
Buu • family_with_children • us
9
2026-04-17 • via Nuitee
S
Shannon • solo_traveller • us
8
Pros:

Location and cleanliness

Cons:

No one was at the front desk after my long drive. I had to wait for 5 - 10 minutes.

2026-04-14 • via Nuitee
T
Taneka • family_with_children • us
1
HORRIBLE!
Pros:

The location was about the only thing that was convenient. The staff was Okay.

Cons:

I booked my hotel stay at this hotel thinking that it would be a great experience, I must say that I was HIGHLY disappointed with this hotel. I was ready to check out a few hours into getting there. The hotel is not up to date, the rooms looked like they has not been properly cleaned or cared for in months. I have an autistic son who LOVES swimming and was so upset because the pool was not open/operable..it looked unclean and not sanitized had greasy film and leaves floating on top of the pool(even after confirm with the staff upon check in and was told that it is working). What really took the cake for us was when we woke up the next morning and there was NO WATER we couldn't shower, cook, or anything I called the front desk{who took way too long to answer calls} just to be told nonchalantly that the water was cut off that morning because work was being done to the sewer lines so it'll be a few hours {UGGHH} no prior notice, accommodations or anything. so very unsanitary for your guest AND STAFF who is preparing foods and everything with no water supply!!!!! HORRIBLE 0.0 STARS! VERY DISAPPOINTING. We checked out from this hotel way before planned and had to find another hotel to accomadate us for the rest of our visit there!

2026-04-14 • via Nuitee
H
Hodar90 • solo_traveller • co
9
2026-04-11 • via Nuitee
T
Tammy • solo_traveller • us
10
2026-04-06 • via Nuitee
S
shaunqee • family_with_children • us
1
Uncomfortable
Cons:

The entire place smelled like a nursing home in the halls. Front desk smells nice. I had to switch rooms twice and it was just worse than the first. The room was ran down and stained. Carpet ripped, toilet broken , hair on towels. Furniture had large stains ALL over it. Tv in living room didn’t work . Second bedroom tv wouldn’t change. I asked for a FULL REFUND and to check out!!! Horrible experience and my family was uncomfortable

2026-04-05 • via Nuitee
B
Bianca • couple • us
9
2026-04-04 • via Nuitee
M
Mehrdad • couple • us
5
2026-04-04 • via Nuitee
J
Julie • couple • us
8
Cons:

The TV was in an odd location and should be hung on the wall in the direction of the bed. The cups for juice options were very small.

2026-04-02 • via Nuitee
T
Tiffany • family_with_children • us
8
2026-03-31 • via Nuitee
K
Karen • extended_group • us
4
Adequate
Pros:

The property itself is nice and clean.

Cons:

We made reservations for 5 people in a suite and the property only allowed us to have 2 towels.

2026-03-31 • via Nuitee
V
vanessa • family_with_children • us
8
Nice, friendly, clean
Pros:

The breakfast was good

Cons:

We only stayed one day so I have nothing to complain about hotel staff was very friendly, room was clean, facility was clean, the only thing which has nothing to do with the facility but there weren’t two many food options around only thing was a cheddars across the street.

2026-03-30 • via Nuitee
J
JM • family_with_children • mx
3
2026-03-28 • via Nuitee