Hampton Inn & Suites El Paso/East

Hotels
•
Hampton Inn
9.1 (365 reviews)
12055 Gateway West Boulevard , El Paso , US
+1 915-872-1215

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly service
Good breakfast
Convenient location
Clean rooms
Cons:
Cleanliness issues
High incidental charges
Limited milk variety

Categories

Cleanliness
8.33
Mixed sentiments; some reviews highlighted issues with cleanliness.
Service
9.8
Consistently praised for friendly and helpful staff.
Location
9.54
Positive remarks about convenience and safety of the location.
Room Quality
8.69
Mentioned as clean and comfortable, but some rooms needed deep cleaning.
Amenities
9.02
Good amenities noted, but some specific needs were highlighted.
Value for Money
8.78
Valued for prices but some felt incidental charges were high.
Food and Beverage
9.33
Breakfast received high praise, though there were minor suggestions for improvements.
Overall Experience
9.3
Overall positive reviews with a few mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:53

Property Description

Convenient Location

Located just 12 km from El Paso International Airport, Hampton Inn & Suites El Paso/East offers air-conditioned rooms with free WiFi. Explore nearby attractions like El Paso Museum of Art and Wyler Aerial Tramway.

Comfortable Accommodation

Each guest room features a flat-screen TV, sofa, work desk, microwave, refrigerator, and coffee machine. Enjoy a relaxing bath or shower in the private bathroom equipped with a hairdryer.

Great Amenities

Start your day with a complimentary breakfast and maintain your fitness routine at the on-site gym. Take advantage of the 24-hour reception, meeting facilities, and free parking during your stay.

Book your stay at Hampton Inn & Suites El Paso/East for a convenient and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ELP

Location

Guest Reviews

9.1
Based on 365 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.54
Room Quality: 8.69
Amenities: 9.02
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
M
Michelle • family_with_children • us
10
2026-09-17 • via Nuitee
S
sonia • family_with_children • us
8
Great stay, close to where we needed to be
Pros:

Convenient location

Cons:

The tv needs to be replaced, was really dark and it had 3 white lights just in the background

2026-09-14 • via Nuitee
R
R • couple • us
10
2026-09-11 • via Nuitee
B
bin • solo_traveller • us
10
2026-09-01 • via Nuitee
M
Melanie • family_with_children • us
10
2026-08-31 • via Nuitee
T
Trevor • solo_traveller • us
10
2026-08-22 • via Nuitee
L
Linda • family_with_children • us
6
Cons:

Clean up outside and not people openly smoking cannabis in parking lot?

2026-08-17 • via Nuitee
A
Austyn • couple • us
10
2026-08-14 • via Nuitee
F
Francisco • family_with_children • mx
10
Pros:

Confortable soft linens, that don’t wake everyone up when you turn 👍🏼

Cons:

Pool needed cleaning

2026-08-10 • via Nuitee
E
Enrique • couple • us
8
2026-08-04 • via Nuitee
C
Chanoah • couple • us
10
2026-07-21 • via Nuitee
M
Marysol • couple • us
1
Cancelled my booking no call voicemail or message was sent to notify me
Pros:

Nothing

Cons:

Everything

2026-07-20 • via Nuitee
L
Lisa • family_with_children • us
4
My credit card/debit card was over charged. Employee didn't know how to fix situation.
Pros:

The rooms

Cons:

Staff was okay but not friendly

2026-07-20 • via Nuitee
M
mark • solo_traveller • us
8
2026-07-16 • via Nuitee
M
Maren • extended_group • us
10
2026-07-16 • via Nuitee
R
Rodriguez • couple • us
10
2026-07-12 • via Nuitee
S
Sistrunk • solo_traveller • us
7
Pros:

The customer services.

Cons:

The breakfast' could have been better. The swimming pool need to be cleaned more often.

2026-07-07 • via Nuitee
D
Debra • family_with_children • us
9
Pros:

I enjoyed my stay. The breakfast was good. The hotel was clean and quiet. The staff was great and helpful and resourceful.

Cons:

no hot tub

2026-06-29 • via Nuitee
M
Maria • couple • us
10
BUENO PARA VIAJES CORTOS
Pros:

EL DESAYUNO ESTUBO MUY BIEN, VARIAS OPCIONES Y DESAYUNO LIJERO.

Cons:

EL HORARIO DEL RESTAURANT

2026-06-26 • via Nuitee
D
DAVID • extended_group • mx
10
2026-06-23 • via Nuitee