Hotel Alphubel

Hotels
8.1 (2605 reviews)
Brantschenhaus 7 , Zermatt , ch

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Ski storage
Currency exchange
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Expensive
Small rooms

Categories

Cleanliness
7.93
Overall cleanliness was satisfactory, mentioned in multiple reviews.
Service
8.4
Staff were described as friendly and helpful, contributing positively to the service experience.
Location
8.94
Perfect location was highlighted in several reviews, very convenient for accessibility.
Room Quality
7.39
Rooms were small for some but overall satisfactory with minimal complaints.
Amenities
7.92
Basic amenities were provided, breakfast mentioned positively.
Value for Money
7.38
Expensive for a budget hotel, but some felt it was decent for Zermatt.
Food and Beverage
8.43
Breakfast was noted as outstanding, thus enhancing overall dining experience.
Overall Experience
8.4
Overall, guests reported a positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:34

Property Description

Prime Location in Zermatt
Located just 200 meters from the Gornergrat Mountain Railway and Zermatt Train Station, Hotel Alphubel offers a convenient and central base for your stay in Zermatt.

Comfortable Alpine-style Rooms
Relax in our cozy Alpine-style rooms equipped with a flat-screen cable TV and a private bathroom. Enjoy a comfortable and peaceful retreat after a day of exploring the picturesque surroundings.

Convenient Amenities
Take advantage of our shared balcony to soak in stunning views and our ski storage room for hassle-free equipment storage. With numerous restaurants and shops within 200 meters, everything you need is right at your doorstep.

Book your stay at Hotel Alphubel now for an unforgettable experience in Zermatt!

Important information:

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property. Extra beds rates may vary according to season.

Please advise if you are scheduled to arrive after 21:00 or your arrival is delayed. Contact details are stated in the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 2605 reviews
Cleanliness: 7.93
Service: 8.4
Location: 8.94
Room Quality: 7.39
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 8.43
Overall Experience: 8.4
M
Mikaela extended_group se
7
2026-06-13 via Nuitee
B
Beek solo_traveller nl
9
2026-06-13 via Nuitee
J
Jane C. couple us
10
2026-06-12 via Nuitee
L
Lyn solo_traveller au
9
This property is beautifully located.
Pros:

This property is beautifully located, close to the station, restaurants and sights around the town. The room was serviced every day and breakfast was included.

Cons:

There was nothing I didn’t like.

2026-06-10 via Nuitee
C
chaolin solo_traveller us
8
Pros:

Great location, in the middle of everything...train station, sunrise spot, .big coop supermarket in 8- 5- min walking distance. And great buffet breakfast. Love the self-made soft boiled eggs..

Cons:

Nothing to complain....

2026-06-09 via Nuitee
L
Ludmila solo_traveller br
8
Razoável
Pros:

Localização.

Cons:

Limpeza e tamanho do box do banheiro, quem for alto ou acima do peso não vai conseguir tomar banho.

2026-06-08 via Nuitee
M
mato d solo_traveller sk
9
2026-06-08 via Nuitee
A
ALFC65 solo_traveller br
8
Pros:

Localização
Tamanho do quarto Botão imaginática

Cons:

Falta de energia na madrugada e manhã. Tivemos que descer as malas de escada e o café da manhã sem nenhuma bebida quente. Por gentileza, a recepcionista do hotel vizinho (e onde é feito o check in) nos deixou tomar café lá.
Ausência de ar condicionado ou ventilador
Suporte da TV não girava para quem quisesse assistir na cama.

2026-06-05 via Nuitee
J
Jennifer couple au
8
2026-06-03 via Nuitee
M
mbdemirel couple tr
9
2026-06-03 via Nuitee
M
Michael (Xiao Yang) couple ca
9
Comfortable and convenient
Pros:

Good location. Room is small, but function well.breakfast is great

Cons:

Room is small

2026-06-02 via Nuitee
S
Sylvia couple de
5
2026-06-01 via Nuitee
J
John couple ch
10
Great location, friendly staff
Cons:

nothing

2026-05-31 via Nuitee
C
Christine couple de
7
2026-05-31 via Nuitee
K
KEISUKE couple jp
3
Pros:

駅から近い点のみ

Cons:

エントランスまで階段しか無い。部屋の鍵が固く閉めにくい。全体的に古さを感じる。ドライヤーが故障した際に、満室で予備がないという対応となり、不満が残った。宿泊にクオリティを求める人には向かない。

2026-05-31 via Nuitee
D
Dolores family_with_children au
8
Pros:

The reception is quick to reply my inquiries. It is a good value for money if you are budget conscious. The shower had a good pressure, hot and cold water. It had an ample space inside and a little verandah to sit outside to have a drink and relax. The breakfast was good with lots of choices. Nice restaurant on the ground floor.

Cons:

There was a kettle and cups in the room but there was no milk, tea and coffee sachets to make coffee, other than this it was okay.

2026-05-29 via Nuitee
F
Françoise extended_group ch
10
2026-05-29 via Nuitee
K
KIYOSHI solo_traveller th
10
2026-05-29 via Nuitee
R
Robert solo_traveller au
9
Pros:

Close to everything

Cons:

Getting a little old,why advertise mini bar ,etc and all there is a bottle opener and kettle

2026-05-28 via Nuitee
K
Karin solo_traveller ch
8
2026-05-28 via Nuitee