Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Garden
Pets allowed
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Central location
Beautiful views
Cons:
Noise from nearby bars
Some cleanliness issues

Categories

Cleanliness
8.31
Some reviews indicated cleanliness issues with bedding.
Service
9.78
The staff were described as friendly and helpful.
Location
9.32
The hotel is in a perfect location for exploring the old town.
Room Quality
9.27
Rooms are spacious and well-equipped, though some issues with specific room features.
Amenities
9.3
The rooftop terrace and breakfast offerings were highlighted positively.
Value for Money
9.06
Guests found the experience to be valuable, with room for improvement.
Food and Beverage
8.81
Breakfast on the terrace was highly rated, but some wished for more options.
Overall Experience
9.78
General sentiment was very positive about the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:21

Property Description

Historic Charm and Stunning Views

Rooftop Terrace with Panoramic Harbor Views
Experience the beauty of Chania's Old Town from our rooftop terrace overlooking the Venetian Harbour and Lighthouse. Perfect for relaxing evenings and scenic breakfasts.

Elegant Rooms and Convenient Amenities
Indulge in spacious rooms adorned with tasteful decor, kitchenettes, and luxurious marble bathrooms. Select rooms feature balconies, offering garden or sea views for a truly tranquil stay.

Central Location with Additional Services
Conveniently situated near shops and restaurants, Suites Pandora offers easy access to local attractions. Take advantage of our car and motorbike rental service for seamless exploration.

Book now for an unforgettable stay at Suites Pandora and immerse yourself in the historic charm of Chania's Old Town.

Important information:

Guests are kindly requested to inform the hotel in advance of their estimated time of arrival. This can be noted in the Comments Box during booking or by contacting the hotel using the contact details found in the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for € 10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 923 reviews
Cleanliness: 8.31
Service: 9.78
Location: 9.32
Room Quality: 9.27
Amenities: 9.3
Value for Money: 9.06
Food and Beverage: 8.81
Overall Experience: 9.78
L
Lisa • family_with_children • gb
9
Fabulous!
Pros:

Beds extremely comfy. Location was perfect. We loved the authenticity of the hotel.

Cons:

Would be nice to have coffee making facility in the rooms but did appreciate the bottles of water left in the fridge upon arrival.

2026-07-25 • via Nuitee
L
Laura • family_with_children • es
10
2026-07-24 • via Nuitee
E
Eloïse • solo_traveller • fr
8
Pros:

Belle batisse, superbe accueil, magnifique vue

Cons:

La chambre du rez de chaussee donne sur la lumiere du hall d'acceuil (verrière). Du coup dérangé toute la nuit par les personnes qui allument la lumière.

2026-07-24 • via Nuitee
K
Karen • couple • us
9
2026-07-22 • via Nuitee
L
Laura • family_with_children • gb
9
2026-07-18 • via Nuitee
L
Lia • solo_traveller • au
10
2026-07-18 • via Nuitee
T
Thorsten • couple • ch
8
Wir waren sehr zufrieden und haben eine wundervolle Zeit in Chania verbracht.
Pros:

Die Terrasse mit dem Ausblick auf Hafen, Leuchtturm und Meer war einfach fantastisch.

Cons:

Das Badezimmer mit dem Waschbecken war leider sehr beengt und nur bedingt nutzbar.

2026-07-15 • via Nuitee
J
Jeanette • family_with_children • no
9
Wonderful location in the Old town. Highly recommended
Pros:

We were welcomed in the best possible way. The manager was very polite and helpful. He also kindly offered us a parking space for our rental car just outside the hotel.

Cons:

No real complaints, though the breakfast selection was somewhat limited.

2026-07-15 • via Nuitee
K
Karoline • family_with_children • no
10
Nydelig hotell med koselig betjening og spektakulær utsikt fra takterrassen.
Pros:

Alt!

Cons:

Ingenting.

2026-07-13 • via Nuitee
K
Kerstin • family_with_children • de
10
2026-07-11 • via Nuitee
T
Tim Winthrop • family_with_children • au
9
Pros:

Character and location.

Cons:

Parking can be a nightmare.

2026-07-09 • via Nuitee
R
Rosario • solo_traveller • it
10
Pros:

Staff cortese, disponibilissimo e molto professionale. Posizione perfetta al centro della movida e della città antica. Colazione discreta ma con una vista eccezionale.
Stupendo!!!

Cons:

Nulla

2026-07-08 • via Nuitee
F
Filip • extended_group • be
10
Een grote aanrader!
Pros:

Gastvrijheid, vriendelijkheid en behulpzaamheid. Tevens mooie kamer én proper! 💪👍

Cons:

Geen negatieve opmerkingen 😉

2026-07-08 • via Nuitee
M
Melissa • family_with_children • us
10
Pros:

Our favorite hotel in Crete. From the roof terrace, the sunset view over the harbor is magical. The staff were exceedingly kind and will do their best to make parking on the street available for you (this is a challenge, as it's a narrow, one-way, dead-end street).

2026-07-05 • via Nuitee
R
Roland • couple • at
10
2026-07-04 • via Nuitee
A
Anne • family_with_children • fi
9
Pros:

Perfect location close to city center. Not a long walk to small beach near by.

Cons:

Only trouble was with wet swimming gear and no place to dry them as we didn’t have any balcony.

2026-07-04 • via Nuitee
M
Meghan • family_with_children • us
10
Beautiful, peaceful and unique
Pros:

Excellent location, beautiful room with comfy beds and very quiet. Staff was so helpful and the rooftop deck was amazing for sunset

Cons:

liked it all!

2026-07-04 • via Nuitee
L
Luca Cassara' • solo_traveller • it
9
Pros:

Struttura elegante e centralissima senza essere a ridosso dei locali. Colazione semplice in terrazza vista mare. Super pulita, gestore gentile discreto e professionale. Consiglio

2026-07-03 • via Nuitee
C
Chris-Andy • extended_group • de
9
Wie in den Bewertungen schon berichtet- alles super!
Pros:

tolles Ambiente, Lage und Komfort

2026-06-30 • via Nuitee
E
Efthi • solo_traveller • de
10
Pros:

Das Personal war super freundlich und hilfsbereit. Die Lage perfekt und eine geniale Aussicht beim Frühstücken.
Was mag man mehr. Nur das Bad ist etwas klein...

2026-06-29 • via Nuitee