Royal George Hotel

Hotels
5.9 (2254 reviews)
325 Garrison Lane , Birmingham , GB

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Express check-in/check-out
Bar
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Free/secure parking
Convenient location (good for football)
Cheap / reasonable price
Breakfast praised by several guests
Some comfortable beds / recently redone rooms noted by a few
Cons:
Multiple reports of bed bugs
Filthy/dirty rooms and old carpets
Very noisy due to on-site bar and late activity
Rooms too hot / lack of reliable air conditioning or fans
Inconsistent or unavailable breakfast at times
Room maintenance issues (squeaky beds, no lights, dangerous glass shelf)
Management refusal to refund or reassign rooms reported

Categories

Cleanliness
1
Multiple reports of bed bugs, filthy rooms and dirty carpets across several reviews; cleanliness is very poor.
Service
9.5
Numerous mentions of friendly, lovely and accommodating staff, helpful breakfast staff and good front-desk service justify a strong service score.
Location
8
Location praised (convenient for football, easy access) and free parking available, though presence of an on-site bar contributes some noise.
Room Quality
2
Rooms described as hot, with old/carpeted and run-down fittings, squeaky beds, lack of lights and a dangerous glass shelf — overall poor room quality.
Amenities
6.7
Amenities such as secure/free parking and occasional breakfast are noted, but lack of reliable AC/fans and a noisy bar reduce the score.
Value for Money
7
Multiple guests call it cheap and reasonable price; despite major issues (bed bugs, cleanliness) the low price supports a moderate-to-good value rating.
Food and Beverage
10
Several guests specifically praised the breakfast and breakfast staff (including one 'fantastic breakfast'); while inconsistent at times, the positive food mentions are strong.
Overall Experience
3
Overall impression is negative due to bed bugs, dirt and noise, although friendly staff and convenient location redeemed some stays for guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 05:20

Property Description

Convenient Location
Less than 10 minutes' drive from Birmingham city centre, the Royal George Hotel offers free private parking for a hassle-free stay.

Luxurious Amenities
Indulge in soundproofed rooms, an open-fire, and a giant plasma-screen TV in the stylish bar. Enjoy free Wi-Fi in public areas and relax in the raindance power shower in each en suite room.

Nearby Attractions
Explore the Bullring shopping centre and easily access Birmingham Moor Street Rail Station. With the M6 motorway just 5 minutes away, and the NEC a short 15-minute drive, the Royal George Hotel is the perfect choice for both business and leisure travelers.

Book your stay now at the Royal George Hotel for a truly unforgettable experience!

Important information:

Please note a preauthorisation check of your payment information will be processed by the hotel prior to the date of arrival. No sums will be debited from your account during this check. The property reserves the right to cancel the booking at any time should preauthorisation be declined.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: BHX

Location

Guest Reviews

5.9
Based on 2254 reviews
Cleanliness: 1
Service: 9.5
Location: 8
Room Quality: 2
Amenities: 6.7
Value for Money: 7
Food and Beverage: 10
Overall Experience: 3
W
William Dalziel • solo_traveller • gb
3
Pros:

Nothing really to like

Cons:

This is basically rooms above a bar , it's noisy and not the best location as attached to Birmingham City FC ground. The room was okay and wasn't the cleanest, the window didn't close properly and I could hear every noise from the street and bar below, I had to park in the street besides being told parking was available. The only good thing was the breakfast in the morning cooked and served by a nice old woman. The best thing was that I got to leave

2026-10-17 • via Nuitee
N
Ngalazu • solo_traveller • gb
4
Pros:

Lovely and helpful staff

Cons:

Sheets could have been cleaners.

2026-10-17 • via Nuitee
J
James • couple • gb
10
It was a beautiful stay the room was beautiful and the staff were very friendly and very welcoming we would come back ag
Pros:

It was very nice and clean and very pleasant

Cons:

Nothing I really liked it

2026-10-16 • via Nuitee
M
Melanie • couple • ca
2
Please read reviews!!!
Pros:

The absolutely lovely lady who cooks the breakfast in the morning was the only good thing about this place. She was friendly and happy and talkative and made a delicious breakfast for my husband and I. The location wasnt too far from the city center so that was a bonus.

Cons:

Please read the reviews. The room we got ROOM 5, that was advertised in pictures was NOT the room we received. When we went down and asked what happened we were told booking dot com was responsible as they had not changed the pictures since their "renos". I was immediately concerned if that's what it looks like AFTER renos. The room we paid for and thought we were getting said "soundproof room, with custom luxury mattresses and rain head shower head" with pictures. Again, NOT what we received. What we got was small twin size mattresses (which was fine and expected) but they were not custom nor luxury. Not entirely uncomfortable so I'll give them that, but not what was advertised none the less. The shower was small and broken in the tiles in places and there was absolutely no rain head shower. The toilet seat had some visable wear and tear. And the soundproofing must have been skipped in that room because the noise from the front street was very loud all night long. From buses to police or ambulances to loud people to just constant traffic right under the window it was most definitely NOT soundproof. Only one light worked and so very dark in the room. Honestly I wasnt expecting too much considering the price but I have definitely had much much nicer rooms for the same price range. Thankful to the breakfast lady who made it worth staying. Parking is also not whats advertised but that's a whole other story!!

2026-10-16 • via Nuitee
G
Gemma • couple • gb
7
Great value for money
Pros:

Fantastic friendly staff, great atmosphere in the pub

Cons:

Bit disappointed with our room, very tired but was fine for one night

2026-10-15 • via Nuitee
M
Md saiful • couple • bd
2
2026-10-15 • via Nuitee
M
Monika • couple • gb
10
2026-10-15 • via Nuitee
G
geoffrey • solo_traveller • gb
8
all good
Pros:

all good

2026-10-15 • via Nuitee
T
Tim • solo_traveller • gb
7
Pros:

Biggish room. Double Bed to myself. Perfectly clean. No noise from the bar though I was on 2nd floor.

Cons:

A fair walk to absolutely anything.

2026-10-14 • via Nuitee
D
Dawn • solo_traveller • gb
9
Pros:

It was a lovely stay, made to feel welcome. Room was clean and breakfast was plentiful and tasty.

Cons:

Nothing

2026-10-14 • via Nuitee
R
Rhiannon • family_with_children • gb
1
2026-10-12 • via Nuitee
S
Slavcho • couple • gb
10
2026-10-12 • via Nuitee
B
Ben • couple • gb
7
It was good, location and cost was great
Pros:

It was cheap

Cons:

The steam detector in bathroom didn’t turn off

2026-10-11 • via Nuitee
G
Gibson • solo_traveller • gb
1
2026-10-11 • via Nuitee
M
Maryam • couple • gb
4
2026-10-11 • via Nuitee
T
Terry • extended_group • gb
1
Awful place
Pros:

Not clean a complete dump

Cons:

Nothing

2026-10-10 • via Nuitee
M
Melissa • solo_traveller • gb
4
Disappointing
Pros:

It has a small secure car park. Staff were very friendly.

Cons:

The room wasn't that clean, not 100% sure the bedsheets had been changed from the last occupants. There was no hot water so had to have a cold shower. Pillows were lumpy. It's right next to the football stadium so we were glad there was no match when we stayed. It's a very basic room that is not well maintained but it didn’t cost that much.

2026-10-10 • via Nuitee
D
Denise • family_with_children • gb
9
It was comfortable enough and I slept reaaly well. I stayed for a family event .... just the job.
Pros:

Very friendly staff and even the patrons were friendly.

Cons:

Got up too late to have brekkie

2026-10-08 • via Nuitee
M
Mushoriwa • solo_traveller • gb
7
CLEANLINESS ATTRACTS CLIENTS
Pros:

The bar and the bed. Staff was also ok

Cons:

The environment in and outbare not clean. Cleanliness needs improvement.

2026-10-08 • via Nuitee
S
Stokes • solo_traveller • gb
10
Great place and price
Pros:

Friendly staff great price

2026-10-08 • via Nuitee