Best Western Plus Hotel & SPA Le Schoenenbourg

Hotels
•
Best Western Plus
8.7 (3851 reviews)
2A, rue de la piscine , Riquewihr , FR
+33 3 89 49 01 11

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location near old town / centre of Riquewihr
Free/private parking available
Very good breakfast (varied and praised)
Clean rooms and bathrooms
Spa, pool and sauna (small but well maintained)
Friendly and helpful staff in many reviews
Comfortable beds
Good Wi‑Fi and TV
Modern building that fits village architecture
Good bar/restaurant quality
Cons:
Some rooms and bathrooms are small
Occasional noise from other guests on terraces
Half‑board restrictions / limited menu choice complained about
Perceived poor value for money by at least one guest
Maintenance issues reported (shower fan, window handle, missing items)
Children running in corridors reported
Limited hanging options for wet clothing (no easy coat hooks)
Gym equipment quality (bike) criticized
Missing small amenities in some rooms (micro‑ondes, cotton buds)

Categories

Cleanliness
9.3
Multiple reviews highlight excellent cleanliness (''Alles sauber'', ''propreté'', ''salle de bain nickel'', rooms described as clean); a few small missing toiletries noted but overall very clean.
Service
8.4
Generally praised as friendly and helpful in several reviews (''Personal super freundlich'', ''La gentillesse de l équipe''), but isolated negative notes about lack of attention to a special occasion and one reception handling/communication issue.
Location
9.8
Consistently praised: immediate proximity to Riquewihr/old town, ideal situation for visits and wine route, easy access and good parking mentioned frequently.
Room Quality
8.1
Rooms are comfortable with good beds and bathrooms noted, but several comments about small rooms/bathrooms and some maintenance issues (shower fan/window handle) lower this slightly.
Amenities
9.3
Spa/pool/sauna and bar well regarded (''SPA klein aber fein'', accessible spa hours, good bar); free/private parking and Wi‑Fi/TV available. Some note spa/gym limitations but amenities are a strong point.
Value for Money
7.3
At least one explicit complaint about paying high prices for insufficient service and a restrictive half‑board experience; others do not strongly comment on price, so perceived value is lower.
Food and Beverage
8.6
Breakfast repeatedly praised as excellent and varied; restaurant dinners generally good though portions sometimes described as small and half‑board menu/choice restrictions were criticized.
Overall Experience
8.8
Majority of stays described as very pleasant or recommendable (''Wir können dieses Hotel weiterempfehlen'', ''Nous reviendrons''), with occasional negatives; overall guests report a positive stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

Luxurious Spa Facilities
Indulge in relaxation at the complimentary spa area offering an indoor pool, saunas, and hammam. Unwind in style at the seasonal outdoor pool, perfect for a refreshing dip.

Charming Accommodations
Experience comfort in every detail with rooms adorned in soothing neutral tones. Enjoy modern amenities including free WiFi, a flat-screen TV, and tea/coffee facilities for a cozy stay.

Scenic Surroundings and Culinary Delights
Immerse yourself in the beauty of vineyards and the medieval village of Riquewihr. Start your day with a delightful buffet breakfast overlooking the garden. Don't miss the chance to explore the nearby Riquewihr Christmas Market.

Book your stay at Best Western Hotel Le Schoenenbourg for a memorable and rejuvenating experience.

Important information:

Please note the outdoor pool is open from June until September.

Please note indoor pool and spa are acessible to adults.

Children below 16 can access the indoor swimming-pool during the following restricted hours:

-From 8am to 10 am and from 2pm to 6pm.

Outdoor swimming-pool remain accessible to children anytime during opening hours.

The Executive King Room is only accessible with stairs to take from 2nd floor to 3rd floor.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Oct 5, 2026 until Thu, May 27, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MLH

Location

Guest Reviews

8.7
Based on 3851 reviews
Cleanliness: 9.3
Service: 8.4
Location: 9.8
Room Quality: 8.1
Amenities: 9.3
Value for Money: 7.3
Food and Beverage: 8.6
Overall Experience: 8.8
M
Marie-José • couple • be
10
2026-10-31 • via Nuitee
M
Markus • solo_traveller • de
8
Hat gepasst.
Pros:

Lage, Sauna und Parkmöglichkeit

2026-10-30 • via Nuitee
M
Martina • couple • de
9
Sehr gelungener Kurzurlaub
Pros:

Die Lage war unschlagbar, vor allem weil genügend Parkplätze am Hotel waren .

2026-10-30 • via Nuitee
Z
zorzer • family_with_children • fr
9
Pros:

Super emplacement et belle piscine

2026-10-30 • via Nuitee
S
Sandra • couple • ch
8
Wir können dieses Hotel weiterempfehlen 👍
Pros:

Super Lage nur 2 Minuten bis in das schöne Städtchen Riquewihr.
Frühstück tip top. Alles sauber, Wellness klein aber fein.Genügend kostenfreie Parkplätze.

Cons:

Zimmer und Bad eher klein.

2026-10-30 • via Nuitee
R
Rüdiger • couple • de
4
Zuwenig Service für zu viel Geld
Cons:

1) Wenn man das teuerste Zimmer bucht und unter dem Fenster dann die anderen Gäste auf der Terrasse unter dem Zimmer lärmen, ist das wenig ansprechend. 2) Wenn man Halb-Pension bucht und beim Dinner dann vorgeschrieben bekommt, was man zu essen hat, also keine Auswahl angeboten wird, ist das ein No-go. 3) Wenn man die Vorab-Info erhält, dass es wichtig ist, das Dinner frühzeitig zu buchen, weil sonst kein Platz sicher zugesagt werden kann und dann erleben muss, dass der halbe Gastraum abgesperrt wurde, nur damit die restlichen Gäste eng zusammengepfercht sitzen müssen, ist das ebenfalls ein No-go. 4) Auf meinen Hinweis bei der Anmeldung, dass der Aufenthalt der Feier unseres Hochzeitstages dient, wurde nicht eingegangen.

2026-10-30 • via Nuitee
S
Sandrine • couple • fr
8
Nous reviendrons l année prochaine
Pros:

La gentillesse de l équipe

Cons:

Les enfants qui courent dans les couloirs à 11 heures

2026-10-29 • via Nuitee
A
Aurore • couple • fr
8
Séjour très agréable au cœur des vignes
Pros:

La propreté et le bon entretien de l’hôtel
Le petit déjeuner et la carte du restaurant
La proximité immédiate du centre
Le parking gratuit

Cons:

Rien

2026-10-29 • via Nuitee
I
Isabelle • couple • be
9
Excellent WE dans cet hôtel, à recommander
Pros:

Chambre très bien, délicate attention pour notre chien avec une serviette, une gamelle et une friandise, lit confortable, salle de bain nickel, TV, wifi ok, le Spa est accessible dans de large plage horaire, le petit déjeuner est génial et très varié, le diner du soir au resto Séquoia était très bon; l'emplacement de l'hôtel est parfait car à 50 m du centre de Riquewihr avec un parking privé

Cons:

les portions au menu du soir étaient un peu petites mais en prenant une entrée, un plat et un dessert c'était suffisant.

2026-10-29 • via Nuitee
C
christian • couple • fr
9
2026-10-28 • via Nuitee
A
Ann • couple • se
8
2026-10-28 • via Nuitee
R
Richard • couple • nl
8
2026-10-28 • via Nuitee
T
Tobias • couple • ch
7
Wanderwochenende mit SPA-Entspannung
Pros:

Personal super freundlich und hilfbereit. SPA Bereich klein aber fein. Barbetrieb ausgezeichnet. Lage ist super und auch mit dem Auto gut erreichbar.

Cons:

Es gibt zwar einen Schrank, aber keine einfache Garderobe, an der man nasse Kleidung aufhängen kann.

2026-10-28 • via Nuitee
C
CERCHIARO • family_with_children • fr
2
2026-10-28 • via Nuitee
J
John • couple • gb
9
Nice hotel right by the old town.
Pros:

Decent hotel, right on the outskirts of the old town. Good parking, good Wi-Fi. Room was clean and comfortable.

2026-10-27 • via Nuitee
M
Marco • couple • gb
4
Would not stay again
Pros:

Location

Cons:

Fan in shower room did not extract.
Shower room window handle missing. Reception advised this was to stop people smoking.
Reading light right over bed and I banged my head

2026-10-26 • via Nuitee
P
Petra • family_with_children • be
8
2026-10-26 • via Nuitee
B
Barbara • couple • us
10
Pros:

Modern hotel in ancient village but the hotel fits in architecture well
Close to Alsace wine route

2026-10-25 • via Nuitee
M
michaël • solo_traveller • be
8
Week-end détente de fin d'été
Pros:

La situation idéale, le spa et la piscine.

Cons:

Rien

2026-10-25 • via Nuitee
R
Richard • couple • ch
9
Pros:

Friendly staff, lovely location and comfortable bed. Breakfast had everything you could ask for.

Cons:

No complaints

2026-10-25 • via Nuitee