HOTEL MYSTAYS Hamamatsucho

Hotels
Mystays Hotel Group
8.3 (2724 reviews)
Minato-ku, Hamamatsucho 1-18-14 , Tokyo , jp

Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Massage services
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Small rooms
Limited amenities

Categories

Cleanliness
6.45
Some reviews mentioned dirty rooms and inadequate cleaning services.
Service
9.45
Guests highlighted friendly staff and excellent checkin service.
Location
9.45
Multiple reviews praised the central location and proximity to transport options.
Room Quality
7.45
Rooms were noted as small and somewhat uncomfortable for guests with luggage.
Amenities
7.45
Limited amenities reported, but some positive experiences with cleanliness.
Value for Money
8.45
Good cost-benefit highlighted but affected by room size.
Food and Beverage
8.95
Nearby food options received positive mentions.
Overall Experience
8.75
General satisfaction with the stay but mixed feelings due to cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:34

Property Description

Convenient Location

Hotel MyStays Hamamatsucho is ideally situated just minutes away from major transportation hubs, providing easy access to both the city center and Haneda Airport. Guests can explore Tokyo with ease and convenience.

Comfort and Amenities

Experience a comfortable stay with air conditioning, heating, and air purifiers in every room. Enjoy the stylish decor, memory foam pillows, and modern amenities such as a flat-screen TV and free WiFi. The en suite bathrooms are well-equipped with a bathtub and complimentary toiletries.

Nearby Attractions

Explore the vibrant neighborhoods of Roppongi and Shinjuku, visit cultural sites like Asakusa and the Tokyo Skytree, or indulge in fresh seafood at Tsukiji fish market - all within a short distance from the hotel.

Book your stay at Hotel MyStays Hamamatsucho now for a memorable Tokyo experience.

Important information:

Please note that the credit card that was used to guarantee the reservation will be charged with applicable cancellation charges in the event of cancellation after the cancellation deadline.

The hotel is near exit A2 of Daimon subway station.
From JR Hamamatsucho train station, take the North exit and turn West.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Guests who wish to send luggage to the property should note the following:
- Please notify the property in advance using the special request box or email.
- Please attach a name tag to all luggage with your booking confirmation number.
- The receiver’s name must match the guest name on the confirmation (the property may not be able to receive the luggage if the names do not match).
- All luggage should be delivered on or after the check-in date.

Alipay is accepted at the property.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 2140 per day.

Location

Guest Reviews

8.3
Based on 2724 reviews
Cleanliness: 6.45
Service: 9.45
Location: 9.45
Room Quality: 7.45
Amenities: 7.45
Value for Money: 8.45
Food and Beverage: 8.95
Overall Experience: 8.75
F
Florence couple us
8
Great location.
Pros:

The staff was exceptional. We had a break in our stay and left our luggage at the hotel. When we re-checkin, our luggage was already delivered in our room. It was very thoughtful for them to do that.

Cons:

The location is excellent but the room is very small with very basic amenities.

2026-05-30 via Nuitee
K
katyuyosi solo_traveller jp
10
2026-05-30 via Nuitee
G
GABRIEL solo_traveller br
10
Pros:

O hotel é relativamente pequeno, mas se você procura im lugar tranquilo só para descansar e tomar um banho, é o lugar perfeito pra isso. A limpeza é impecável, fornecem sandalias, pijamas, escovas de dente e até mesmo chá. Os funcionários são muito educados e prestativos. O quarto possui uma ótima isolação acústica e em nenhum momento eu fui incomodado por barulho da rua ou de outro quarto.

O hotel em si é muito bem localizado, perto de duas estações que conectam os principais pontos turísticos da cidade, bem como os aeroporros Haneda e Narita. O bairro em si é bem calmo e tranquilo, com ótimos restaurantes por preços acessíveis. Os unicos pontos turísticos proximos sao a Torre Tóquio (que, a depender do seu quarto, vai ser visível da sua janela) e o templo Zojoji. Ambos sao muito bonitos e vale a pena dar uma conferida a uns 10 min de caminhada.

Cons:

O hotel nao possui opções de café da manhã, somente uma máquina de café, mas tem uma Family Mart ao lado que supre bem essa necessidade.

2026-05-30 via Nuitee
extended_group us
9
It was a great stay. Staff was very accommodating and spoke good English.
Pros:

Property location was very convenient to all the train stations, food and stores. Staff were very professional and accommodating. Ogata-San helped with my transportation back to Haneda Airport as promised. She was exceptional.

Cons:

None

2026-05-30 via Nuitee
M
Marine couple fr
6
Bien pour un court séjour
Pros:

La chambre est grande, il y a de la place pour ouvrir les valises. C’est un hôtel correct pour une nuit.

Cons:

La chambre donne sur un pallier ouvert sur l’extérieur, il y a donc beaucoup de bruit la nuit. On entend les voitures.

2026-05-30 via Nuitee
S
SENG HOW solo_traveller my
7
2026-05-30 via Nuitee
M
Mirko couple it
5
2026-05-29 via Nuitee
T
Tyng Feng family_with_children my
7
2026-05-29 via Nuitee
M
MAKI family_with_children jp
7
2026-05-29 via Nuitee
M
MIN CHIEH couple tw
8
2026-05-27 via Nuitee
K
Kebekbayeva couple kz
7
Pros:

Отличное расположение, станция метро близко, удобно добираться в любую точку города, и есть прямой поезд до аэропорта Ханеда. Уборку номера делали каждый день, было приятно возвращаться в убранный номер и персонал отеля были дружелюбными и вежливыми

Cons:

По сравнению с номерами в отелях в других городах, номер в этом отеле показался нам тесноватым, но наверное это вполне нормально для Токио, также можно сказать, что номер был слегка уставшим, но в целом это было не критично

2026-05-27 via Nuitee
G
GYEONGSOO extended_group kr
9
2026-05-27 via Nuitee
M
Michiko solo_traveller de
10
2026-05-26 via Nuitee
V
Veronica couple it
8
Ottimo hotel in una posizione super tattica
Pros:

La posizione, la cortesia dello staff, l'organizzazione della stanza (piccola ma con spazi ben gestiti), i servizi, la vista dalla stanza, la tranquillità della camera, il rapporto qualità prezzo

Cons:

la pulizia (buona, ma a volte come spesso capita a Tokyo abbiamo trovato capelli non nostri in giro), il condizionatore fischiava molto anche da spento, la vasca non era molto grande

2026-05-26 via Nuitee
M
Michele solo_traveller fr
8
Pros:

La vue sur la tour de Tokyo. Le lit confortable avec beaucoups de coussins. Le personnel très serviable.

Cons:

C'était un peu loin du métro avec ascenseur... a cause de ma valise.

2026-05-25 via Nuitee
M
Michele solo_traveller fr
7
Cons:

Hombre trop petite

2026-05-25 via Nuitee
R
Robert extended_group hu
8
Good choice if you want to stay in a hotel with great location, nice rooms and helpful staff.
Pros:

The hotel was good with an excellent location and helpful staff.
It is a nice place to be used as base for explore Tokyo.

Cons:

The rooms were a bit small, which is quite a shame.

2026-05-25 via Nuitee
M
mika couple jp
9
Pros:

夜とても静かでゆっくり休めました
近くに飲食店コンビニも多く不自由ありませんでした

Cons:

特にありません

2026-05-25 via Nuitee
W
William solo_traveller au
7
Pros:

Very central location.
Very clean.

Cons:

No common area where we could catch up with friends.

2026-05-24 via Nuitee
J
Jyh Yuan couple tw
8
2026-05-24 via Nuitee