HOTEL MYSTAYS Gotanda

Hotels
Mystays Hotel Group
7.6 (1127 reviews)
Shinagawa-ku, Higashigotanda 2-5-4 , Tokyo , jp

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good service
Convenient location
Clean amenities
Cons:
Cleanliness concerns
High prices from some reviews

Categories

Cleanliness
6.74
Some reviews mentioned cleanliness issues, particularly with the bathroom.
Service
8.21
The staff were often described as helpful and kind.
Location
8.25
Multiple reviews highlighted the good location near transport.
Room Quality
7.2
Some comments indicated room size and quality concerns.
Amenities
7.73
Amenities were generally well-received, but minor issues noted.
Value for Money
7.19
Some reviews found prices high for what was offered.
Food and Beverage
7.74
Overall a positive sentiment on food options.
Overall Experience
7.71
Guests expressed a generally positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:00

Property Description

Convenient Location
Located just a 5-minute walk from JR Gotanda Train Station, Hotel MyStays Gotanda provides easy access to popular attractions in Tokyo. With Shibuya and Ebisu Garden Place only a short train ride away, guests can explore the city effortlessly.

Comfortable Rooms
Each air-conditioned room at MyStays Gotanda is equipped with modern amenities including a flat-screen TV, free WiFi, and a private bathroom with a bathtub. Guests can also enjoy the convenience of having an electric kettle and a fridge in their rooms.

Nearby Attractions
From the hotel's proximity to Gotanda Station, guests can conveniently visit iconic landmarks like Tokyo Tower and Roppongi Hills, both just a brief train ride away. Immerse yourself in the vibrant city life while staying at Hotel MyStays Gotanda.

Important information:

Please note that the credit card that was used to guarantee the reservation will be charged with applicable cancellation charges in the event of cancellation after the cancellation deadline.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

The full amount of the reservation must be paid at check-in.

Please present the booking confirmation to the front desk at time of check-in.

A towel and bathroom amenity set (including nightwear) is placed in each room, and replacements can be obtained for free at the front desk.

Alipay is accepted at the property.


An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYO

Location

Guest Reviews

7.6
Based on 1127 reviews
Cleanliness: 6.74
Service: 8.21
Location: 8.25
Room Quality: 7.2
Amenities: 7.73
Value for Money: 7.19
Food and Beverage: 7.74
Overall Experience: 7.71
B
boyakioyaji solo_traveller jp
8
まずまずで不可は無し
Pros:

スタッフの対応は良かった

Cons:

とくになし

2026-08-28 via Nuitee
I
INADA solo_traveller jp
9
2026-08-26 via Nuitee
I
Iuliia solo_traveller ru
10
2026-08-26 via Nuitee
P
Philip solo_traveller au
10
2026-08-26 via Nuitee
I
ikeda solo_traveller jp
8
2026-08-25 via Nuitee
J
JINSEI solo_traveller jp
8
Pros:

受付の方の対応が良かった。
清潔感があった。
ロビーが涼しい

2026-08-25 via Nuitee
S
SACHIKO solo_traveller jp
6
2026-08-25 via Nuitee
F
Fujisawa solo_traveller jp
9
Pros:

五反田駅から徒歩7分程度で駅近で立地が良かった。ホテルマンも丁寧で、客室内にないアメニティーはフロント横から各自持っていくスタイルだった。室内には大きな鏡があるので、非常にメイクがしやすかった。

2026-08-23 via Nuitee
M
Maria Chiara couple it
8
2026-08-21 via Nuitee
solo_traveller tw
9
2026-08-20 via Nuitee
H
hirohata solo_traveller jp
6
2026-08-19 via Nuitee
M
Mana solo_traveller jp
6
とても安くて、よかったです。
Pros:

小綺麗に掃除もされていてよかった。

Cons:

強いていうなら、お風呂が狭かったのと、テレビのチャンネルが少なかった。NetflixやYouTubeなど。

2026-08-17 via Nuitee
M
Mao couple jp
10
2026-08-17 via Nuitee
J
Johan couple se
7
2026-08-17 via Nuitee
U
Uemura couple jp
3
Pros:

五反田の栄えている近くにあるので立地は良かったです。
アメニティも揃っている方だと思います。

Cons:

スタッフの笑顔が少なかったように感じます。
また、ガス管かなにかの故障で冷水が出ず、同じホテルの別の店舗にホテル側が往復のタクシー代を出してシャワーを浴びに行くことになりましたが、それに対しての謝罪や追加の対応が無くとても不快な気持ちになりました。追加の対応がないとしても、せめて謝罪の言葉は欲しかったです。
お部屋にもチェックインをした時から少しゴミが落ちていたり清潔感があまりなく、宿泊するのを楽しみにしていたのに悲しかったです。

2026-08-16 via Nuitee
Y
Yoshida couple jp
7
2026-08-16 via Nuitee
R
Raphael solo_traveller jp
10
2026-08-16 via Nuitee
C
Chibana couple jp
10
2026-08-16 via Nuitee
E
Ellen solo_traveller de
8
2026-08-15 via Nuitee
couple jp
8
よかった
Pros:

綺麗だった

Cons:

少し安い

2026-08-14 via Nuitee